 How do you get them to buy in? You may start by listening and seeking their input and their ideas and seeing where they're willing to put forth their time and effort to be part of those solutions that they think should be a part of the school. I always maintain sometimes the people who complain the most, you need to ask them to do more. And if they don't want to do more, you have to then have them begin to contemplate if this is not the best place for them.