 You get a phone number 15 seconds or less, you call them, and they give you the answer faster than a Google search. Now, let's say you've already got a computer, and you sadly did not get it from Vision Computers, but you need help. You've lost a file. Something's not working right. You need email support. You need printer support. Call them, 404-COMPUTE. Vision Computers will take care of you for a very low annual fee, $179 per computer.