 It was spring of 2011. Eco Plumbers were just four years old. It's 7ish p.m. and my sister is at her daughter's soccer game. And I had my tablet in the bleachers with a MagicJack USB stick. MagicJack was cutting edge back then. Being able to schedule customers for the next morning service right from the bleachers was awesome. It was this neat hack that let us provide after hours in-house call answering and scheduling back when no other plumbers did that.