 That's why customers should always check their bill for verified contact information or download the utility's official app. Also, utilities will never ask customers to pay through a third-party app, as some of these fake websites claim. For more information on utility scams, visit UtilitiesUnited.org. That's UtilitiesUnited.org. I'm Bob Thibault for the Consumer Radio. W-I-N-T, Willoughby.