 That's why customers should always check their bill for verified contact information or download the utility's official app. Also, utilities will never ask customers to pay through a third-party app, as some of these fake websites claim. For more information on utility scams, visit UtilitiesUnited.org. That's UtilitiesUnited.org. I'm Bob Thibault for the Consumer Radio Network. Wounded Warrior Project has been there for me since that first day in the hospital.