 Of the people who report contacting 988, about 7 in 10 say they got the help that they needed. That's about 10% higher than a year ago. Data from the Substance Abuse and Mental Health Administration shows that as of May this year, nearly 10 million people have contacted 988 through calls, texts, and chats since the number launched. It's NPR. Support for NPR comes from NPR stations. Other contributors include Procter & Gamble, maker of Nervive.