 and dodgy, and as soon as that hit the computers, it downloaded onto the endpoints and bricked the computers, which meant that you got this blue screen of death, they're calling it, which means that in order to get that computer fixed, you have to get an IT person to log on, fingers on keyboards, and reset and reboot the machine. Joe, you've covered a lot of computer outages in your time, but put this into context for us. How common are global outages like this?