 Frances is a white-collar worker in her 40s, lives in New York, and we're only going to use her first name to protect her professional reputation. Now, she says what is clear is that last May, she got this voicemail claiming to be from Citibank, flagging this suspicious outgoing wire for $50,000. Shortly thereafter... I get a text saying, oh, this is David from the security department. And I'm like, the security department for a city because of the wire.