 After what's called the golden hour, where baby and mom get to bond and do their skin-to-skin time, we have a set of normal newborn medications that we give all of our babies. Just as that new baby was getting these medications like antibiotic eye ointment... The computer just, boop, shut off. And it wouldn't restart. It soon became clear it wasn't just one computer. It was all of them. They were kind of here and there, coming on and off. And then everything just completely went down.