 I'm Jeff Guo, and today on Planet Money, we follow one woman's quest to get her money back. And we get a glimpse into how systems that are designed to help the victims of financial cybercrimes actually work. And I'm Guy Raz. Randy Goldberg, co-founder of Bombas, joins me on the How I Built This advice line to answer questions from two early-stage entrepreneurs about the best way to grow their business.