 A post on social media shows a screenshot of a CrowdStrike statement saying the company has issued a software update designed to resolve the problem, and PR was unable to confirm the authenticity of that screenshot. Microsoft, meanwhile, says its technicians are investigating and are making progress mitigating the service disruptions, but Microsoft acknowledges the issue, quote, may be impacting any user attempting to use various Microsoft 365 apps and services. Brian Mann, NPR News.