 along with Amber Bowles, the agency's director of operations. Schultz then closed the door and set down a bag, and then, quote, he stated, or he started talking about how upset he's been over the last couple of years, and things have been bothering him. And then he pulled out two pistols, aiming one at Amber and one at me. Bowles started to yell, and other employees came down the hall toward the office.