 We feel so uncomfortable. We feel a measure of their suffering. And so our impulse, our instinct is to try to fix it somehow. And it's really not about their pain at that point. It's about our own discomfort. And so I say, start with empathy because it gets us away from paying attention to our own discomfort and helps us to connect with theirs. And that's what they need. So it can be as simple as saying, and this is a phrase I use over and over again. I'm so sorry for your suffering.