 Running a business is very, very hard, and I've been doing this for about 33 years, so there's been many times that I wanted to give up, but I'm still here. Kevin? How do you approach decision-making and problem-solving within your organization? We actually try to codify those types of challenges in core tools. So we have three core tools that we go to when it comes to decision-making, communication, and execution. Okay.