title: Unable to upload alx file to blackberry
body: <p>Hello all I am having trouble uploading my blackberry alx file to the blackberry.</p>
  
  <p>I can locate the alx file as you can see here</p>
  
  <p><img src="https://i.stack.imgur.com/ykxNX.jpg" alt="Blackberry Desktop Manager"></p>
  
  <p>When I click the plus sign it says "pending install". After that I click apply however the alx file cannot be located on the device whatsoever. I also get no error messages or anything. Can someone tell me why this might be?</p>