title: Boncode AJP13 - Generic Connector Communication Error
body: <h2>IIS is redirecting to Tomcat but SSL is not occurring, basically web page opens but AD user is not "captured" in the process.</h2>
  
  <p>Application triggers - "User not Informed" error which is a designed error when AD account is not registered in the system. In our tests users are registered so I can conclude windows authentication does not occurs correctly </p>
  
  <p>I get browser error:</p>
  
  <p><strong>Generic Connector Communication Error: 
  Please check and adjust your setup:
  Ensure that Tomcat is running on given host and port.
  If this is a timeout error consider adjusting IIS timeout by changing executionTimeout attribute in web.config (see manual).
  connection between Tomcat and IIS experienced error. Please check logat BonCodeAJP13.BonCodeAJP13ServerConnection.p_CreateConnection(BonCodeAJP13PacketCollection packetsToSend)
   at BonCodeIIS.BonCodeCallHandler.ProcessRequest(HttpContext context)</strong></p>
  
  <p>Are there any extra settings should I run in IIS or some IIS logs I could check to confirm which AD user is actually accessing tomcat?</p>
  
  <p>Important notes: </p>
  
  <ul>
  <li>IIS8 (Windows SErver 2012) / apache-tomcat-7.0.64 / jdk-7u79-windows-x64</li>
  <li>Tomcat service is impersonating (log on as) an AD service account which connects to a SQL 2012 database. Connection to the database occurs through Microsoft JDBC driver.</li>
  <li>Only IIS root has a web.config file, application itself does not.</li>
  <li>Anonymous + Windows Authentication (Kerberos) are enabled in IIS.</li>
  </ul>
  
  <p>Please let me know of any other relevant information should I provide to help on this troubleshooting.</p>
  
  <p>Thank you so much for all help! 
  BR</p>