title: Moodle .doc to .pdf conversion doesn't work
body: <p>When I go to grading and click to attribute a grade to a student, an interface opens: it has a comment section, grade field, etc. and a screen where it's printed "<strong>Generating PDF</strong>" where the student's homework should be. Except that the PDF is <em>never</em> ever generated, it just leaves a <strong>blank page</strong>. It happens when the uploaded file is a Word document - didn't test it with other kinds of submission.</p>
  
  <p>Print:
  <a href="https://i.stack.imgur.com/Vr3fQ.jpg" rel="nofollow noreferrer">An image is worth more than a thousand words</a></p>
  
  <p>I've looked it up in Moodle's forum and it seems this issue's pretty common, but I can't really understand what they are saying, 'cause it seems their solutions are directed to those who have a server at home. </p>
  
  <p>My moodle is hosted on a third-party server, I'm <em>not</em> a server owner, I'm merely the website administrator. I do have access to the web hosting account, but don't have enough permissions to install/change/delete server routines and stuff that requires access to a terminal.</p>
  
  <p>Is there anything that I, as a website administrator can do?</p>
  
  <p>To clarify: 1 - I do not know if this is the right place to ask this questions - there are so many "stackoverflow-sites" that I can't keep track. So, feel free to move my topic.</p>
  
  <p>2 - I did search if there was a similar question here and found none. If there is one, it's well hidden and I would appreciate if anyone could provide me with the link to that.</p>