title: TFS as time report and ticketing system
body: <p>So far, I've been using TFS only as task management, but never as an time report nor ticketing system. I've been using third party software for each. I want to use more out of TFS if possible to include these reports too.</p>
  
  <p>Is TFS able to handle ticketing system good? <br />
  And what about time reports? <br />
  What templates can I use for these reports? <br />
  Is it be ok to give customer access to TFS to add bug reports?</p>