title: Automatically triaging and/or resolving Jira tickets using expert systems?
body: <p>Has anyone looked into auto-triage'ing and/or auto-resolving Jira tickets, using expert systems such as LogicNets? </p>
  
  <p>Goal is not to completely automate all tickets, just reduce workload needed to auto-resolve simple tickets, and enable support engineers to focus on more complicated issues.</p>