title: Bugzilla: Software error: Cannot determine local time zone
body: <p>I just finished installing BugZilla however I am not being prompted to setup and admin account. The database indicates there is a user created with the email <code>admin@mydomain.com</code> so I am trying to reset the password. When I try to reset the password I get the following error:</p>
  
  <blockquote>
    <p>Software error:</p>
    
    <p>Cannot determine local time zone</p>
  </blockquote>
  
  <p>The timezone is set:</p>
  
  <pre><code>$ dpkg-reconfigure tzdata
  
  Current default time zone: 'America/New_York'
  Local time is now:      Tue Oct 14 21:14:12 EDT 2014.
  Universal Time is now:  Wed Oct 15 01:14:12 UTC 2014.
  </code></pre>
  
  <p>I cannot follow instructions like <a href="http://mozilla.6506.n7.nabble.com/undef-error-Cannot-determine-local-time-zone-td71278.html" rel="noreferrer">these</a> as I do not have access to the admin panel as of yet, as I don't have access because of not having an admin account. What should I do?</p>