title: Error installing new CRM 2011/2013 Server or new organization
body: <p>Already tried everything with lot of google search but nothing, could not solve the problem.</p>
  
  <p>I'm creating a Virtual Machine for testing to run CRM 2011/2013 and is connect to a active directory from which the user is maximum administrator of this AD.
  Already installed all hot fix and changed the windows registry, but still no success, using the following steps on this website:</p>
  
  <p><a href="http://support.microsoft.com/kb/2584871/en-us" rel="nofollow">http://support.microsoft.com/kb/2584871/en-us</a></p>
  
  <p>Also already tried changing the registry of </p>
  
  <p>AutoGroupManagementOff = 1
  and
  VerifyDomainName = 1</p>
  
  <p>The name of the domain and this:
  Domain: maindomain.local
  Computername: TEST-CRM.maindomain.local
  Username: maindomain\admin</p>
  
  <p>The user in question and AD administrator.</p>
  
  <p>This is the error:</p>
  
  <blockquote>
    <p>14:23:50|   Info| CrmAction execution time; ProvisionBusinessAction; 00:00:07.0686308
    14:23:50|  Error| Installer Complete: OrganizationCreator - Error encountered
    14:23:50|  Error| Exception occured during Microsoft.Crm.Tools.Admin.OrganizationCreator: Action Microsoft.Crm.Tools.Admin.ProvisionBusinessAction failed.
    InnerException:
    System.NullReferenceException: Object reference not set to an instance of an object.
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal<code>1.RetrieveSpecialUsers(ExecutionContext context)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal</code>1.RetrieveCountCurrentUsersFilteredBy(ExecutionContext context, Int32 accessMode, Boolean useUpdateLock)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.ValidateUsersCount(ExecutionContext context, Int32 accessMode, Int32 additionalUsers)
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)</p>
    
    <p>14:23:50|   Info| Setting organization state.  New state = Failed
    14:23:51|  Error| Create new Organization (Name=6a5f9fd8-f721-e311-becc-005056bd0078, Id=crmtest1) failed with Exception:
    System.Exception: Action Microsoft.Crm.Tools.Admin.ProvisionBusinessAction failed. ---> System.NullReferenceException: Object reference not set to an instance of an object.
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal<code>1.RetrieveSpecialUsers(ExecutionContext context)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal</code>1.RetrieveCountCurrentUsersFilteredBy(ExecutionContext context, Int32 accessMode, Boolean useUpdateLock)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal<code>1.ValidateUsersCount(ExecutionContext context, Int32 accessMode, Int32 additionalUsers)
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
       at Microsoft.Crm.Caching.ObjectModelCacheLoader</code>2.LoadCacheData(TKey key, IOrganizationContext context)</p>
  </blockquote>