title: Can not connect to license server with UFT 12.52 on Windows 10
body: <p>I was using HP UFT 12.52 on Windows 7 without any problems. But lately we have moved to Windows 10 and it is not possible to connect to license server anymore. Connection to the license server is established over OpenVPN (the same as on Windows 7 machine)</p>
  
  <p><a href="https://i.stack.imgur.com/tNMBS.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/tNMBS.png" alt="enter image description here"></a></p>
  
  <p>There were two errors during installation on Windows 10:</p>
  
  <ul>
  <li>could not register component HP.SP.Ext.STRemoteAgent.dll</li>
  <li>could not register component HP.SP.Ext.STRemoteAgentSSE.dll</li>
  </ul>
  
  <p>Registered them manually according to <a href="https://softwaresupport.hpe.com/document/-/facetsearch/document/KM01778532" rel="nofollow noreferrer">Error - Component registration failed for: HP.ST.Ext.STRemoteAgent.dll</a></p>
  
  <p>Have already tried:</p>
  
  <ul>
  <li>ping [license server IP] - <em>OK</em></li>
  <li>telnet [license server IP] [port] - <em>OK</em></li>
  <li>disabled UAC, SmartScreen, FireWall</li>
  </ul>
  
  <p><strong>UPDATE:</strong></p>
  
  <p>I have tired installation of UFT 12.52 on Windows 10 with full admin privileges: there where no error of component registration, and there was no error on licensing <code>License server is not available</code>, so the problem now is to figure out <strong>which admin privileges is still missing. Any suggestions?</strong></p>