Thus, the global chatbot market in the BFSI sector is expected to hit the 6.83 billion mark in 2030.
The banking sector has embraced conversation assistants for tasks like balance inquiries, transaction history, fund transfers, and bill payments. Talkbots can also provide personalized financial advice and guide users through complex processes like loan applications. This way, banks can provide round-the-clock assistance and greatly enhance customer service. Thus, the global chatbot market in the BFSI sector is expected to hit the 6.83 billion mark in 2030.