One can provide an almost “humanlike” service tailored to each individual, even as the chatbot is deployed to millions of customers at the same time.
On the other hand, chatbots enable companies to interact with a virtually endless number of clients in a personalized way, to be scaled up or down based on current requirements. One can provide an almost “humanlike” service tailored to each individual, even as the chatbot is deployed to millions of customers at the same time.