However, even though there are clearly a whole host of advantages surrounding chatbots, there is still work to be done to fully integrate them into our everyday digital lives.
The global chatbot market is predicted to be worth a massive 1.25 billion U.S. dollars in 2025, an increase of almost 85% since 2016. However, even though there are clearly a whole host of advantages surrounding chatbots, there is still work to be done to fully integrate them into our everyday digital lives. But where do they fall down?