Chatbots are computer programs that replicate and analyze human dialogue (spoken or written), enabling humans to communicate with electronic devices as if they were conversing with a live agent.
Chatbots are computer programs that replicate and analyze human dialogue (spoken or written), enabling humans to communicate with electronic devices as if they were conversing with a live agent. Chatbots can range from simple programs that respond to a single instance to advanced virtual assistants that can learn and improve as they collect and process data to provide superior levels of personalization.