Many overseas enterprisesoffer the outsourcing of these functions, but doing so carries its own significant cost and reduces control over a brand’s interaction with its customers.
Reduce costs and boost operational efficiency Staffing a customer support center day and night is expensive. Likewise, time spent answering repetitive queries (and the training that is required to make those answers uniformly consistent) is also costly. Many overseas enterprisesoffer the outsourcing of these functions, but doing so carries its own significant cost and reduces control over a brand’s interaction with its customers.