The hype might start to decline, but that doesn’t mean AI assistants will disappear – on the contrary, they’ll become a norm in most industries, especially in customer service.
Chatbots have different levels of adoption among different industries. One thing is for sure, though; they’re here to stay and evolve. The hype might start to decline, but that doesn’t mean AI assistants will disappear – on the contrary, they’ll become a norm in most industries, especially in customer service.