Furthermore, good chatbots will analyze customer’s happiness and whether the experience they are receiving is classified as a good one, or if it’s deteriorating and it would best benefit from human intervention.
They also analyze speech parts – nouns, verbs, subjects, and objects in a sentence. Furthermore, good chatbots will analyze customer’s happiness and whether the experience they are receiving is classified as a good one, or if it’s deteriorating and it would best benefit from human intervention.