What’s more, statistics show that 58% of B2B and 42% of B2C companies are actively using chatbots, signifying their significant value in the business landscape.
Do you know what a chatbot is? Chances are you do, considering that nearly 90% of people have engaged in at least one chatbot conversation. What’s more, statistics show that 58% of B2B and 42% of B2C companies are actively using chatbots, signifying their significant value in the business landscape.