Tech research firm International Data Corporation believes that global spending on AI technologies such as chatbots will only continue to surge in the near future, jumping to more than $204 billion by 2025, an increase of almost 140% from $85.3 billion in 2021.
According to research company Research and Markets, the global chatbot market value is expected to increase by $1.73 billion between 2021 and 2025. Tech research firm International Data Corporation believes that global spending on AI technologies such as chatbots will only continue to surge in the near future, jumping to more than $204 billion by 2025, an increase of almost 140% from $85.3 billion in 2021. Retail and banking are forecast to be the most active industries in terms of implementing AI solutions as more companies look to streamline and innovate.