As the technology becomes more widespread in its use by businesses, it’s natural that we want to understand what makes these automated communication tools tick.
As the technology becomes more widespread in its use by businesses, it’s natural that we want to understand what makes these automated communication tools tick. We’ll take a closer look at the different types of chatbots out there, how they work and why applying AI to these automated communication tools is a game-changer for their application in customer service and internal support.