As per Gartner’s 2022 predictions, 70% of white-collar employees will interact with chatbots and conversational platforms daily by the end of this year.
As per Gartner’s 2022 predictions, 70% of white-collar employees will interact with chatbots and conversational platforms daily by the end of this year. This ranges from robotic advisors for personal use (like Google Assistant and Alexa from Amazon) and chatbots integrated into messaging applications like Facebook Messenger and WeChat.