The next generation of chatbots with generative AI capabilities can offer even more enhanced functionality through their fluency in understanding common language, their ability to adapt to a user’s style of conversation and their use of empathy when answering users’ questions.
The next generation of chatbots with generative AI capabilities can offer even more enhanced functionality through their fluency in understanding common language, their ability to adapt to a user’s style of conversation and their use of empathy when answering users’ questions. While conversational AI chatbots can digest a users’ questions or comments and generate a human-like response, generative AI chatbots can take this a step further by generating new content as the output. This new content could look like high-quality text, images and sound based on LLMs they are trained on. Chatbot interfaces with generative AI can recognize, summarize, translate, predict and create content in response to a user’s query without the need for human interaction.