In large enterprises it’s not uncommon for several proof of concept (PoCs) and pilot chatbot projects to be currently underway, unseen and often un-coordinated by the CIO.
In large enterprises it’s not uncommon for several proof of concept (PoCs) and pilot chatbot projects to be currently underway, unseen and often un-coordinated by the CIO. For businesses this poses two main concerns — a duplication of resources and potential security risks.