We know that in general, interaction levels with chatbots is high, with 80% of users surveyed by Userlike confirming they had interacted with a chatbot at some point, and another 5.5% being unsure.
We know that in general, interaction levels with chatbots is high, with 80% of users surveyed by Userlike confirming they had interacted with a chatbot at some point, and another 5.5% being unsure. This could encompass a number of interactions, whether that’s choosing to ‘chat to an adviser’ through a messenger service on a website, or conversing with Siri.