Solution flow refers to the process of managing and implementing a conversation, with the main aim of finding a relevant answer or response to a user question.
Solution flow refers to the process of managing and implementing a conversation, with the main aim of finding a relevant answer or response to a user question. In some cases (“What’s the temperature today in Sarasota, Florida?”), this can be relatively simple. However, us humans aren’t always that clear when we express ourselves, in which case the conversational flow will be more complex.