Furthermore, the choice between text-based and voice-enabled or transactional and conversational chatbots depends on specific communication needs and functionality requirements.
Today, understanding the nuances of various types of chatbots is crucial for businesses to make the most of their potential. Traditional, AI-powered, or hybrid chatbots offer distinct capabilities and business value. Furthermore, the choice between text-based and voice-enabled or transactional and conversational chatbots depends on specific communication needs and functionality requirements.