AI-powered chatbots use natural language processing and machine learning to understand and respond to complex interactions.
While there are tens of different types of chatbots, the most common ones are rule-based chatbots, AI-powered chatbots, and hybrid chatbots.Rule-based chatbots follow pre-defined decision trees and can handle simple queries. AI-powered chatbots use natural language processing and machine learning to understand and respond to complex interactions. Hybrid chatbots combine both rule-based and AI-powered approaches for more effective and versatile conversations.