For example, a user could say “I’m interested in watching a movie this evening”, and the chatbot would use its conversational AI to understand the user’s intent and provide relevant suggestions based on location, preferences and the user’s previous movie-watching choices.
Using a sub-branch of artificial intelligence called conversational AI, these smarter chatbots are able to assist users in a variety of creative and helpful ways. For example, a user could say “I’m interested in watching a movie this evening”, and the chatbot would use its conversational AI to understand the user’s intent and provide relevant suggestions based on location, preferences and the user’s previous movie-watching choices.