Pounce’s key functions included sending reminders, providing relevant enrollment information, collecting survey data, and offering 24/7 support for student inquiries.
Georgia State University successfully implemented a personalized student communication system through the introduction of Pounce, a custom virtual assistant designed to engage admitted students effectively. Pounce’s key functions included sending reminders, providing relevant enrollment information, collecting survey data, and offering 24/7 support for student inquiries. The introduction of Pounce aimed to combat summer melt and optimize the enrollment process.