They work 24/7, reducing support team workloads and costs.
The benefits of FAQ chatbots are numerous. They work 24/7, reducing support team workloads and costs. Users love their prompt responses, with 74% preferring chatbots for quick answers. Multilingual support expands their reach, which is ideal for diverse markets. High response rates keep users engaged, providing accessible information on conversational landing pages. Overall, FAQ chatbots optimize operations, boost sales, and nurture strong customer relationships.