It does this by comparing the user's request to a set of predefined keywords and phrases that it has been programmed to recognize.
Chatbots work by using artificial intelligence (AI) and natural language processing (NLP) technologies to understand and interpret human language. When a user interacts with a chatbot, it analyzes the input and tries to understand its intent. It does this by comparing the user's request to a set of predefined keywords and phrases that it has been programmed to recognize. Based on these keywords and phrases, the chatbotwill generate a response that it thinks is most appropriate. If you want to know more, have a look on our what is a chatbot page.