Leadership will be increasingly complex as one must ensure that gig workers learn unfamiliar clinical processes and that they have the right tools and training to care for patients.
In a workforce consisting of many transient workers, leadership will be key in ensuring that staff are engaged and high-quality care is delivered. Leadership will be increasingly complex as one must ensure that gig workers learn unfamiliar clinical processes and that they have the right tools and training to care for patients. Similarly, devoting time to permanent employees’ development is critical so they feel like they are valued members of the workforce. Balancing these critical pieces will be a challenge, but it will be imperative for ensuring organizational success.