FutureLearn’s website is somewhat challenging to navigate, with users having to search out FAQs and Help pages to find key information, like the cost of subscriptions and FutureLearn’s educational partners.
FutureLearn’s website is somewhat challenging to navigate, with users having to search out FAQs and Help pages to find key information, like the cost of subscriptions and FutureLearn’s educational partners. Searching for this information could be a turn-off for some users, who may seek platforms that make important information easier to find. They also need to allow prospective students an option to filter courses by level, which would be helpful.