Customer Support: Exceptional customer service will set you apart from competitors.
Customer Support: Exceptional customer service will set you apart from competitors. Happy customers are more likely to become loyal advocates for your brand. Let your developers gain firsthand insights into customer needs, preferences, and pain points by having them make software fixes for customers. When engineers engage with customers, they better understand the real-world context in which their software or product is used. This understanding is invaluable for making immediate improvements and enhancements based on customer feedback.