With feedback of 9 or 10, a user is an asset to your company — they’re doing marketing work for you – likely sending high-converting referrals your way each month.
As the image hints, users that participate in this survey are divided into one of three buckets depending on their response. With feedback of 9 or 10, a user is an asset to your company — they’re doing marketing work for you – likely sending high-converting referrals your way each month.