Heather McGowan has said
Most of the skills on the list are so-called soft skills, or what future of work and technology strategist Heather McGowan has said she prefers to call “uniquely human skills.” For the first time, ethical skills surfaced in the report, which was attributed to shifts in the importance of social and environmental issues — 68 percent of companies said that consumers becoming more vocal on those issues “is likely or highly likely to drive transformation within their organization in the next five years.”