The more patients proactively participate in their own well-being and care, the better the outcomes – utilisation, financial outcomes and member experience.
Patient engagement and adherence has long been seen as the ‘last mile’ problem of healthcare – the final barrier between ineffective and good health outcomes. The more patients proactively participate in their own well-being and care, the better the outcomes – utilisation, financial outcomes and member experience. These factors are increasingly being addressed by big data and AI.