In the future years, we’ll see AI-powered conversational commerce become a reality.
In the future years, we’ll see AI-powered conversational commerce become a reality. Many online retail companies are already using chatbots to answer customer questions, and salespeople are using them to reach out to customers who might not have time to call or email. Due to the progress of AI creation, we’ll see more retailers using conversational commerce to build relationships with customers across every industry and make purchases more accessible than ever before.