“Research into and early implementations of AI-driven avatars, conversational AI, and large language models will create relationships between customers, their data, and business services that are truly different.”
“AI technology is already sophisticated enough to transform how customers interact with companies and government,” says Paul Henninger, Head of Connected Technology at KPMG UK. “Research into and early implementations of AI-driven avatars, conversational AI, and large language models will create relationships between customers, their data, and business services that are truly different.”