As the technology keeps improving and costs keep dropping, leadership will have some reimagining to do.
It’s important to provide workers with incentives to not just use the new technology but to use it to reimagine their jobs. Tech advances mean they can reinvent their work by finding ways to deploy and customize GenAI to automate some tasks and augment the rest. As the technology keeps improving and costs keep dropping, leadership will have some reimagining to do. Once GenAI cuts the cost of digital labor, will you be able to pivot to new operations and business models?