It’s hard to understand the tone or sentiment behind an email, a text, or a Slack message, and it’s easy to jump to negative conclusions.
Now, with this, we’re not just talking about verbal communication. It’s hard to understand the tone or sentiment behind an email, a text, or a Slack message, and it’s easy to jump to negative conclusions. We’re helping our team build open communication channels that ask for clarification to avoid conflict with the ever-growing digital nature of communication we use in our day-to-day operations.