19. 促请各国为儿童建立普遍提供、便于使用，考虑到儿童和性别问题并保密的咨询、报告和申诉机制，如儿童热线，来报告在网上遭遇的不当交流和暴力行为，并保护儿童；
19. Urges States to establish widely available, easily accessible, child- and gender-sensitive and confidential counselling, reporting and complaints mechanisms for children, such as child helplines, to report inappropriate interactions and violence encountered online and to protect children;