15. 如图四所示，区域办事处在国家一级向驻地协调员提供了广泛支助，最常见的是对合作框架进程的支助，这一点在成果 B(即第四.B 节)下进一步讨论。图四区域办事处向驻地协调员提供了一系列国家一级的支助说明：对合作框架的支助包括战略支助、质量保证、知识共享和评价。用在合作框架战略支助上的时间最多，包括协助举办联合国国家工作队务虚会，提供关于方案拟订原则的培训，支持发展变革理论，以及就国家工作队的配置与驻地协调员进行协商。16. 区域办事处工作人员介绍了除合作框架外向驻地协调员提供的四个主要国家一级支助领域(见图四)：(a) 就业务和业绩相关问题向驻地协调员办公室提供支助，包括处理与业务活动战略、共同房地、共同后台、采购和人力资源(如新驻地协调员入职/上岗培训、培训、解决驻地协调员办公室人员配置问题、通过召集区域协作平台成员进行小组面试来协助驻地协调员的征聘、召集区域主任进行中期和年终业绩审查)有关的询问和请求；(b) 管理驻地协调员办公室同业交流群，包括按职能领域召集驻地协调员办公室工作人员，在线上讲习班和面对面务虚会上以及通过 WhatsApp 群组交流良好做法和经验；(c) 提供特别咨询和指导，包括数据和报告、联合国改革和政策解释、挑战性环境下的规划工作、气候行动和信息传播等方面的咨询和指导；(d) 协助驻地协调员和驻地协调员办公室获得联合国在各实体总部和区域办事处的专门知识。17. 区域办事处还通过结构性互动向驻地协调员提供支助，包括每月举行会议，为制定合作框架的国家举办“驻地协调员诊所”，以及举行驻地协调员务虚会。它们还与发展协调办公室纽约各部门合作，向驻地协调员提供支助，特别是在合作框架和同业交流群方面。
Regional offices provided a variety of types of helpful country-level support to resident coordinators, with which the latter were largely satisfied 15. As shown in figure IV, the regional offices provided a wide array of support to resident coordinators at the country level, most commonly support on the cooperation frameworks process, as discussed further under result B (i.e. sect. IV.B). Figure IV Regional offices provided a range of support to resident coordinators at the country level Note: Cooperation framework support includes strategic support, quality assurance, knowledge -sharing and evaluation. The most time was spent on cooperation framework strategic support, including facilitating United Nations country team retreats, providing training on programming principles, supporting theory of change development and consulting with resident coordinators on country team configuration. Abbreviations: AFP, agencies, funds and programmes; CF, cooperation frameworks; RCO, resident coordinator office. 16. Regional office staff described four main areas of country-level support, in addition to cooperation frameworks, provided to resident coordinators (identified in figure IV): (a) Supporting resident coordinator offices on operations- and performance-related issues, including queries and requests related to the business operations strategy, common premises, common back offices, procurement and human resources (such as onboarding/induction of new resident coordinators, training, and troubleshooting resident coordinator office staffing issues, as well as facilitating resident coordinator recruitment by convening regional collaborative platform members for panel interviews, and convening Regional Directors for midterm and end-of-year performance reviews); (b) Managing resident coordinator office communities of practices, including convening resident coordinator office staff by functional area to exchange good practices and share their experience at virtual workshops and in-person retreats and through WhatsApp groups; (c) Providing ad hoc advice and guidance, including on data and reporting, United Nations reform and policy interpretation, planning in challenging contexts, climate action and communications; (d) Facilitating access for resident coordinators and resident coordinator offices to United Nations expertise at various entity Headquarters and regional offices. 17. The regional offices also supported resident coordinators through structured interactions, including monthly meetings, “resident coordinator clinics” for countries developing the cooperation frameworks, and resident coordinator retreats. They further worked with the Office’s New York divisions to deliver support to resident coordinators, especially on cooperation frameworks and communities of practice.