29E.13 根据联合国残疾包容战略，日内瓦办事处最终确定了其 2020-2021 年行动计划，并成立了一个无障碍环境行动小组。日内瓦办事处正与其他部门合作实施该行动计划。该计划包括一个设施无障碍类别，包括战略遗产计划、设施管理和安全等。此外，将在 2020 年开展一场内部宣传运动，以促进将无障碍环境和残疾问题纳入日内瓦办事处工作的所有领域。战略遗产计划的主要目标之一是使日内瓦万国宫在无障碍环境和消除妨碍残疾人使用房地的障碍方面达到瑞士建筑法规标准，同时尊重正在翻修的现有建筑的原始设计和历史特征原则。计划中的干预措施包括增加会议室中轮椅使用者的可用空间，改善会议室的视听技术，调整办公室和设施布局、家具和固定装置，以方便残疾人进出和使用。
29E.13 In line with the United Nations Disability Inclusion Strategy, the Office has finalized its action plan for 2020–2021 and established an accessibility action team. The Office is working alongside other divisions to implement the plan. The plan includes a category for accessibility of facilities, encompassing, among other things, the strategic heritage plan, facilities management and security. In addition, an internal communications campaign will be implemented in 2020 to promote accessibility and disability inclusion in all areas of the Office’s work. One of the main objectives of the strategic heritage plan is to bring the Palais des Nations in Geneva up to the standards of the Swiss building codes in terms of accessibility and eliminate barriers that prevent persons with disabilities from making use of the premises, while respecting the principles of the original design and the historical features of the existing buildings that are being renovated. Examples of planned interventions include increasing the space available for wheelchair users in conference rooms, making improvements in audiovisual technology in conference rooms and adapting office and amenity layouts, furniture and fixtures to facilitate easy access and use by persons with disabilities.