内部监督事务厅(监督厅)确定了发展协调办公室各区域办事处在按照联合国发展系统改革的设想支持和协助驻地协调员发挥重要协调和领导作用方面的意义和成效。它评估了两个直接成果：(a) 驻地协调员获得充足信息，能力得到提高；(b) 联合国在国家和区域两级的发展活动更加协调一致，包括更好地采取跨界应对措施，以促进可持续发展。监督厅的评价是通过调查、访谈、直接观察会议、案例研究、工作量分析和文件审查进行的。区域办事处的支助帮助提高了驻地协调员更好地发挥领导作用的能力。区域办事处的主要作用是为驻地协调员提供支助，这一作用已按照发展系统改革的设想得到落实，并被广泛接受。区域办事处将 65%的时间用于国家一级的工作，20%用于区域一级的工作，15%用于全球一级的工作。它们向驻地协调员提供了各种有益的国家一级支助，例如在合作框架及业务和业绩问题上提供支助。驻地协调员对他们得到的支助基本满意。区域办事处还在人道主义和危机应对方面向驻地协调员提供支助、咨询和指导，协助他们获得联合国系统的专门知识和增援能力。相比更常规的日常支助，驻地协调员对在这一领域提供的支助满意度普遍更低。* E/AC.51/2023/1。区域办事处的支助帮助提高了驻地协调员更好地发挥方案协调作用的能力。区域办事处通过同行支助小组机制支持驻地协调员发挥方案协调作用，并直接支持方案拟订进程。驻地协调员对这两种支助方式都非常满意。区域办事处的支助还使驻地协调员能够获得区域专门知识和分析，从而帮助提高了驻地协调员在国家一级协调联合国方案拟订工作的能力。在具备专门知识的情况下，区域办事处有效地支持将规范性议程纳入联合拟订方案工作的主流。
Programme questions: evaluation Evaluation of the Development Coordination Office regional support Report of the Office of Internal Oversight Services Summary The Office of Internal Oversight Services (OIOS) has determined the relevance and effectiveness of the regional offices of the Development Coordination Office in supporting and enabling resident coordinators to fulfil their critical coordination and leadership role, as envisaged by United Nations development system reform. It assessed two immediate outcomes: (a) well-informed and capacitated resident coordinators; and (b) enhanced coordination and coherence of United Nations development activities at the country and regional levels, including better transboundary responses, to advance sustainable development. The OIOS evaluation was conducted through surveys, interviews, direct observation of meetings, case studies, workload analyses and document reviews. The regional office support enhanced the capacity of resident coordinators to better fulfil their leadership roles. The primary role of the regional offices, to support resident coordinators, has been implemented as intended in the development system reform and has been widely accepted. Regional offices allocated 65 per cent of their time to country-level work, 20 per cent to regional-level work and 15 per cent to global-level work. They provided a variety of helpful types of country-level support to resident coordinators, including, for example, support on cooperation frameworks and operations and performance issues. Resident coordinators were largely satisfied with the support that they received. Regional offices also supported resident coordinators with regard to humanitarian and crisis response, providing advice and guidance, as well as access to United Nations system expertise and surge capacity. Resident coordinators were less widely satisfied with support provided in this area compared with more routine, day-to-day support. * E/AC.51/2023/1. The regional office support enhanced the capacity of resident coordinators to better fulfil their programme coordination role. The regional offices supported resident coordinators in their programme coordination role through the peer support group mechanism and directly supported programming processes. Resident coordinators were highly satisfied with both modes of support. Regional office support also enhanced the capacity of resident coordinators to coordinate United Nations programming at the country level by connecting them with regional expertise and analysis. Where expertise was available, the regional offices effectively supported the mainstreaming of normative agendas into joint programming.