(a) 具体国家的支助请求范围广泛。在五个案例研究中的四个案例中，区域办事处没有足够的能力充分回应具体国家的支助请求，包括无法更早地参与联合方案拟订进程和提供更有针对性的具体国家支助。此外，据一些受访的区域工作人员说，他们的办事处在专门知识和职能领域存在差距，他们认为需要解决这些问题，以充分满足所有驻地协调员的所有支助请求。这方面的例子包括缺乏人力资源和气候变化领域的工作人员能力，以及缺乏讲阿拉伯语和法语的工作人员；
(a) Broad range of country-specific requests. In four out of five case studies, regional offices did not have sufficient capacity to fully respond to country-specific requests for support, including not being able to engage earlier in joint programming processes and provide more tailored country-specific support. In addition, according to some of the regional staff members interviewed, there were gaps in expertise and functional areas in their offices that they felt would need to be addressed to fully respond to all resident coordinator all requests for support. Examples of this included a lack of staff capacity in the fields of human resources and climate change and a lack of Arabic- and French-speaking staff members;