2019 年方案执行情况：减少有问题的客户账户数量29E.21 本次级方案通过确保对联合国日内瓦办事处客户部门的内部控制，监测预算执行情况并确保客户的良好财务管理。2019 年，日内瓦办事处的工作重点是定期监测客户部门财务账户中的未决问题并采取纠正行动。“团结”系统中未结事项的管理需要深入了解其各模块及其影响每项财务处理的综合流程，以及有效利用现有数据所需的分析和报告专长。除了利用总部全球发布的账户监测看板以外，还在应付款、应收款、现金和付款管理领域编制了一些旨在查明客户部门财务处理中的异常和错误的报告。为了提供准确、完整的财务报告和信息，日内瓦办事处还在人力资源和差旅领域以及在提高业务趋势的可见度和及早发现业务处理错误方面采取了有针对性的举措。与客户部门举行了会议，以解决与流程相关的问题，并编写了监测报告，定期分发给客户部门，以提高可见度，帮助及早发现业务处理的错误。本次级方案利用这些机会精简财务程序，在需要时评估和加强内部控制，并将与客户实体的关系转变为更加协作、互利和可持续的伙伴关系。
Programme performance in 2019: reducing the number of client accounts that have issues 29E.21 The subprogramme monitors the budget performance and ensures sound financial management by clients by ensuring internal controls for client offices of the United Nations Office at Geneva. In 2019, the Office focused its efforts on monitoring and taking corrective action on pending issues in the financial accounts of client offices on a regular basis. The management of outstanding transactions in Umoja requires an in-depth knowledge of its various modules and their integrated processes that affect each financial transaction, as well as analytical and reporting expertise to effectively use available data. In addition to utilizing the accounts monitoring dashboard, which was released globally by Headquarters, a number of reports geared towards identifying anomalies and errors in financial transactions of client offices have been developed in the areas of accounts payable, accounts receivable, cash and payments management. In order to provide accurate and complete financial reports and information, the Office also undertook targeted initiatives in the areas of human resources and travel, on enhancing visibility in operational trends and on earlier detection of transactional errors. Meetings were organized with client offices to resolve process-related issues, and monitoring reports have been developed and disseminated regularly to client offices to enhance visibility and help with the early detection of transactional errors. The subprogramme has used these opportunities to streamline financial procedures, assess and strengthen internal controls when needed and transition the relationship with client entities to a more collaborative, mutually beneficial and sustainable partnership.