29E.6 2021 年，日内瓦办事处将集中努力在战略遗产计划翻修和施工的高峰期向客户提供持续和不间断的服务，同时尽量减少预期业务连续性挑战的影响。在此期间，重点关注充分采用灵活工作场所和弹性工作安排的复杂性，同时改进和最大限度地利用支持技术和工具至关重要。日内瓦办事处还将寻求创新方法，继续支持客户，包括提供客户日益需要的技术先进的服务解决方案，如与作为战略遗产计划翻修一部分正在实施的新视听技术能力有关的电子服务，以及在接到通知后立即支持高级别特别谈判(涉及例如利比亚、阿拉伯叙利亚共和国或也门)，或接待特别报告员、实况调查小组和其他授权活动，并提供临时支持。
29E.6 In 2021, the Office will concentrate its efforts on providing continued and uninterrupted services to clients during the peak period of strategic heritage plan renovations and construction, while minimizing the impact of anticipated business continuity challenges. Focusing on the complexities of fully embracing the flexible workspaces and flexible working arrangements while improving and maximizing the use of supporting technology and tools will be critical during this period. The Office will also pursue innovative ways to continue supporting clients, including by providing the technically advanced service solutions that are increasingly required by clients, such as e -services related to the new audiovisual technology capabilities being implemented as part of the strategic heritage plan renovations, as well as supporting on short notice special high-level negotiations (related to, for example, Libya, the Syrian Arab Republic or Yemen), or hosting special rapporteurs, fact-finding panels and other mandated activities and providing ad hoc support.