2016-2017 两年期期间，16 220 名工作人员参加了学习和发展方案。2018-2019 年两年期期间参加该方案的工作人员增加到 18 247 名。人数增加的动因包括工作人员发展和学习科于 2017 年更名为学习和多语文中心，启动了一个设有在线注册工具的新网站以扩大语言培训课程参与者规模，以及为增加学习、知识交流与协作机会与联合国日内瓦办事处图书馆合作于 2018 年推出知识和学习公共空间。人数增加的原因还包括，本次级方案提供的管理和沟通课程得到加强，并得到了经验丰富的人力资源工作者的支持。人力资源工作者针对受众需求提供课程，并回答有关复杂情况和设想情景的问题。这些课程很受欢迎。近 81%的参与者回复称，从培训班中获得的知识和技能有利于其职业发展；超过 86%的参与者回复称，他们认为自己掌握了课程讲授的知识和技能，超过 90%的参与者回复称，课程内容对其工作有用。
include an increase in the number of staff participating in training courses offered by the Organization. During the 2016–2017 biennium, 16,220 staff members participated in learning and development programmes. This number grew to 18,247 staff members during the 2018–2019 biennium. Drivers behind the growth include the rebranding of the Staff Development and Learning Section to the Centre for Learning and Multilingualism in 2017, the launch of a new website coupled with online enrolment tools to expand the number of participants in language training courses and the launch of the Knowledge and Learning Commons in 2018 in cooperation with the Library at the United Nations Office at Geneva to generate new opportunities for learning, know ledge exchange and collaboration. The increase can also be attributed to strengthened management and communications courses offered by the subprogramme and supported by an experienced human resources practitioner who targeted the courses to audience needs and answered questions regarding complex situations and scenarios. The courses were well received. Nearly 81 per cent of participants responded that the knowledge and skills acquired from the training sessions were beneficial for their career development, more than 86 per cent of participants responded that they felt that they acquired the knowledge and skills that were taught in the courses and more than 90 per cent of participants responded that the content of the courses was useful for their jobs.