(d) 驻地协调员提出的支助请求被误导。驻地协调员并不总是清楚了解纽约发展协调办公室和区域办事处之间的分工，在调查的驻地协调员中，只有 58%的人说两者的分工明确。虽然大多数区域办事处工作人员说，分工基本明确，但他们也描述了分工不明确的情况，包括在人力资源问题、业绩管理、征聘和业务运作方面提供支助，所有这些都可以由纽约办公室更直接处理。
(d) Misdirected requests for support from resident coordinators. The division of labour between the Development Coordination Office in New York and the regional offices was not always clear to resident coordinators, with just 58 per cent of surveyed resident coordinators saying that it was clear. While most regional office staff said that the division of labour was generally clear, they also described instances in which the division was unclear, including the provision of support on human resources issues, performance management, recruitment and business operations, all of which could have been more directly handled by the Office in New York.