29E.34 通过监测所提问题的趋势，本次级方案能够更积极主动地处理其他有针对性的活动，例如在业绩管理周期的关键阶段在客户支助中心人力资源服务台推出业绩管理协商服务；围绕各人力资源主题开展提高认识运动(例如，关于加强人力资源工具和组织政策变革的专题讨论会)；不断完善服务交付；精简各人力资源服务线之间的流程，并在适用《联合国工作人员条例和细则》以及人力资源政策方面保持服务的及时性和咨询意见的一致性。
29E.34 By monitoring trends among issues raised, the subprogramme was able to more proactively address other targeted activities such as the introduction of performance management consultations at the human resources service desk of the Client Support Centre during key stages of the performance management cycle; initiate awareness campaigns on various human resources subjects (e.g., clinics on enhancements of human resources tools and changes to organizational policies); continuously improve the delivery of services; streamline the processes between different human resources service lines; and maintain timeliness of service and consistency of advice with respect to the application of the Staff Regulations and Rules of the United Nations and human resources policies.