叙利亚整个冲突的核心问题一直是叙利亚当局拒不解决叙利亚人民正当的不满情绪。这就是当初冲突之所以发生的原因。它仍是一项核心原则、一个基本要素，说明要取得进展，就必须做些什么。特使经常来到安理会，但无法表明该政权有何积极的行动。
The central problem in the whole Syria conflict has always been the Syrian authorities’ refusal to address the legitimate grievances of the Syrian people. That is how the conflict came about in the first place. It remains a central tenet, an essential element of what has to be done if anything is ever to move forward. The Special Envoy has often come to the Council unable to record any positive movement by the regime.