20. 战略审查按 3 个标准评估了为特派任务提供支助的情况，即：效益好、反应快、效率高。虽然审查结论认为按这三项标准评判的业绩有好有坏，但总体而言，在规定任务与为完成任务提供支助的能力之间，存在明显且日益增大的差距。审查报告特别指出，由于历来强调效率高，对效益好、反应快这 2 个方面产生了直接影响。
20. The strategic review assessed support to mandate delivery as a combination of effectiveness, responsiveness and efficiency. While it was found that performance was mixed across each of these individual criteria, there was, overall, a real and widening gap between mandated tasks and support capacity to deliver them. In particular, it was noted that the historical emphasis on efficiency has had a direct impact on effectiveness and responsiveness.