His new book, What’s The Future of Business (WTF), explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth.
Seu novo livro, What’s the Future of Business (WTF), explora a paisagem do consumismo conectado e como as relações entre empresas e clientes se desdobram e florescem em quatro momentos distintos da verdade.