describe how the house of quality is used
Quality function deployment The house of quality, a part of QFD,[3] identifies and classifies customer desires, identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires, correlates the two, allows for verification of those correlations, and then assigns objectives and priorities for the system requirements.[2] This process can be applied at any system composition level (e.g. system, subsystem, or component) in the design of a product, and can allow for assessment of different abstractions of a system.[2] The house of quality appeared in 1972 in the design of an oil tanker by Mitsubishi Heavy Industries.[4]