To hold its senior executives accountable for improved products and services, VBA set targets for executives to achieve, such as the abandoned telephone call rate-the percentage of callers who get through to VBA, but are put on hold and hang up before being connected to an employee.
Senior executives are helpful in improving what the agency does.
Senior executives are not helpful in improving what the agency does.
A man on rollerskates.
My sister is 20 years younger than me.
People are outdoors.
Woman working out in gym
The man is cleaning.
Time didn't permit discussion on financial literacy even thought it needed to be addressed