A story explains the success of Southwest  quick flight turnarounds (they ready a plane in 20 minutes instead of the standard 45), less hectic airports (Providence and Baltimore, not Boston and D.C.), and the enthusiasm of its employees (they adore fun-loving president Herb Kelleher).
The story tells about an airline that was about to have a quick turnaround.
They wrote a case study about the airline's epic failures.
Never ask for handling insurance rates upfront.
The child has a belt.
The man is facing the dog.
Some people play soccer.
The women are eating dinner.
The beakers are talking and having a party.