A duplicate is not merely the submission of exactly the same case twice by computer or other error, but also any situation in which the same client returns to the program with the same legal problem in the same year.
If the same client returns with the same legal problem the same year, that's considered  a duplicate.
There is only one sort of duplicate and that's when a computer error occurs.
I"m going to hold off.
A crowd of people can hear music.
Emergency personnel are eating.
A person is on the sidewalk.
Ann thought the recommendations should be worded towards only individuals.
A person is looking at their foot.