When we actually went and watched this procedure taking place -- and I'll explain this in a second -- it became very obvious that there was a human dimension to this that they really weren't recognizing.
Όταν πήγαμε και παρακολουθήσαμε την διαδικασία -- και θα την εξηγήσω αμέσως -- έγινε πολύ προφανές ότι υπήρχε μια ανθρώπινη διάσταση σε αυτό που δεν αναγνώριζαν.