Now, this kind of consumer-centric attitude is the reason why, when I reviewed 120,000 pieces of feedback that had been left on one of these sites over a three-month period, 95 percent of them were five out of five.
Denne kundevenlighed er årsagen til, at jeg ved gennemgang af 120.000 tilbagemeldinger, der var blevet givet på en af disse  hjemmesider igennem en 3-måneders periode, var 95 procent af dem blevet givet fem ud af fem.