But as we started asking ourselves about how we were addressing the higher needs of our employees and our customers, I realized we had no metrics.
اما به محض اينكه ما شروع كرديم به سوال از خود كه ما چگونه به نيازهاي سطح بالاتر كارمندان خود و مشتريانمان رسیدگی می‌کنیم، فهميدم كه ما مقياسي نداريم.