Boston ARTCC bypassed standard protocols and directly contacted the North American Aerospace Defense Command (NORAD) Northeast Air Defense Sector (NEADS) in Rome, New York.
Os controladores de tráfico aéreo de Boston non seguiron o protocolo estándar e comunicáronse directamente co Comando de Defensa Aéreo Norteamericano (NORAD), e en concreto coa sucursal do Sector Noreste de Defensa Aérea (NEADS) en Roma (Nova York).