During the delay the pilots ordered an extra 570 L (about 1,000 pounds) of fuel and told the person refueling to put all the fuel in the left wing fuel tank, instead of splitting the fuel exactly between the two tanks, as was company procedure.
Durante o atraso os pilotos pediron 570 litros máis de combustible e dixéronlle á persoa encargada da repostaxe que o puxese todo no tanque da á esquerda, en vez de dividilo entre os dous tanques, segundo os procedementos da compañía.