During the flight the airline made the pre-flight safety demonstration and announcements in Chinese and English, but not in Korean, while 135 of 155 of the passengers were Korean.
Durante o voo a aeroliña realizou a demostración previa de seguridade e os anuncios en chinés e inglés, pero non en coreano, cando 135 dos 155 dos pasaxeiros eran coreanos.