Some of the Korean passengers stated that they did not understand any of the in-flight announcements, including the pre-departure passenger safety briefing, as they were made only in Chinese and English.
Algúns dos pasaxeiros coreanos dixeron que non entenderon ningún dos anuncios no voo, incluídas as instrucións de seguridade antes da engalaxe, xa que se fixeron só en chinés e en inglés.