Business Communication (with CD) About the Author Meenakshi Raman, Group Leader, Humanities And Management, at the BITS Pilani, Goa campus has several years of teaching experience and has taught English and communication at various levels. She has co-authored three other books in the area of communication and has several articles to her credit. Prakash Singh is Assistant Professor, Indian Institute of Management, Lucknow and was formerly a faculty member at BITS Pilani. He has several years of experience in teaching courses at the postgraduate level and also conducts training programmes for managers and other professionals.