Fundamentals of Quality Control and Improvement, 3ed About the Author Amitva Mitra is Associate Dean in the College of Business and Professor in the Department of Management at Auburn University. He has published numerous journal articles and is the author of two books that have been used both nationally and internationally. He has conducted short courses for professionals in Total Quality Management, Quality Assurance and Statistical Process Control, Design of Experiments, and Six Sigma Black Belt training and has assisted with implementation of statistical process control in industries.