PC Hardware in a Nutshell 2e (Nutshell Handbook) About the Author Barbara Fritchman Thompson is the vice president and senior researcher for Triad Technology Group, Inc. She has a master's in library science from George Peabody College, and worked for twenty years as a librarian before starting her own research consulting practice. She currently works at home, writing books and reviewing web sites for Library Journal and Electronic Resources Review. She is a Winston-Salem native, and lives with her husband Bob and their three Border Collie dogs, Kerry, Duncan, and Malcolm. With 25 years of industry experience, Bob Thompson was one of the first Novell Master CNEs, and has been immersed in Windows NT Server 4.0 since it was in alpha. Bob has written or contributed to several computer networking books, including Special Edition Using Windows NT Server 4; Special Edition Using Microsoft BackOffice; Windows Magazine Windows NT Workstation 4.0 Internet and Networking Handbook; and Upgrading and Repairing Networks, all for Que Corporation. Bob is the president of Triad Technology Group, Inc., a Winston-Salem, NC, network consulting practice.