question: Troubleshooting steps for streaming BBC iPlayer
answer: 
  This guide is for UK users who are unable to stream BBC iPlayer while connected to the VPN.
  
  After each step, check whether the issue is fixed before proceeding to the next section.
  
  Jump to…
  
  1. Change server location
  2. Stream BBC iPlayer in a web browser
  3. Contact support
  
  1. Change server location