question: Troubleshooting steps for streaming Max
answer: 
  This guide is for users who are having issues streaming Max (formerly HBO Max) while connected to the VPN.
  
  To comply with the Max Terms of Use and ExpressVPN Terms of Service, you should connect to a server location that matches the country where you are currently located.
  
  Jump to…
  
  1. Change to a different VPN server location
  2. Sign out of the Max app, then sign in again
  3. Watch Max using your browser
  4. Contact ExpressVPN Support
  