Only 12% of respondents EU wide could answer questions about their consumer rights in relation to guarantees, cooling- off periods and what to do if they receive goods they never ordered.
Ainult 12% vastanutest üle kogu ELi oskasid vastata küsimustele tarbijaõiguste kohta seoses garantiide ja tagastamisajaga ning selle kohta, mida teha juhul, kui nad on saanud kauba, mida pole tellinud.