The two main issues discussed were the financial systems currently used by paying agencies, which would need to be made more efficient, and paying agencies' increasing control workload, representing on average over a quarter of their internal resources.
Arutati kahte peamist küsimust: makseasutustes praegu kasutusel olevad finantssüsteemid, mida tuleb täiustada, ning makseasutuste suurenev kontrolliga seotud töökoormus, mis hõlmab keskmiselt üle veerandi asutuste siseressurssidest.