The Court states that the provision of care to passengers is particularly important in the case of ‘extraordinary circumstances’ which persist over a long time and it is precisely in situations where the waiting period occasioned by the cancellation of a flight is particularly lengthy that it is necessary to ensure that an air passenger can have access to essential goods and services throughout that period.
Euroopa Kohus rõhutab, et reisijate eest hoolitsemine on eriti tähtis siis, kui tegemist on pikalt kestvate „erakorraliste asjaoludega”, ning et just siis, kui lennu tühistamisest tulenev ooteaeg on eriti pikk, on vaja tagada, et lennureisija, kelle lend on tühistatud, omaks juurdepääsu esmatarbekaupadele ja –teenustele, ja seda kogu ooteaja vältel.