In 28% of the misleading cases, services were advertised as "free", but the customer was misled and later found that there were charges or that they were tied into a long term contract.
28%l eksitavatest veebilehtedest reklaamiti teenuseid justkui need oleksid tasuta; sellega eksitati klienti, kes avastas hiljem, et tasu siiski võeti või et ta oli end sidunud pikaajalise lepinguga.