Since 2010, Vice-President Viviane Reding has raised the issue repeatedly in a series of letters and technical-level meetings with the Spanish authorities, in order to draw their attention to the situation of affected EU citizens.
Alates 2010. aastast on asepresident juhtinud nii oma kirjavahetuses kui ka tehnilistes kohtumistes Hispaania ametiasutustega sellele küsimusele korduvalt tähelepanu, et selgitada neile hädas olevate ELi kodanike olukorda.