If the delay is more than five hours, and passengers decide not to continue their journey, they are entitled to have their ticket reimbursed and be flown back to where they originally started their journey.
Kui lend hilineb rohkem kui viis tundi ning reisijad otsustavad oma reisi mitte jätkata, on neil õigus pileti hüvitamisele ning sellele, et nad sõidutatakse lennukiga tagasi sinna, kust nad oma reisi alustasid.