During his presentation, Commissioner John Dalli also referred to the recommendation on the use of a harmonised methodology for classifying and reporting consumer complaints and enquiries adopted by the Commission on 12 May (9821/10).
Selle ettekande käigus osutas volinik John Dalli komisjoni poolt 12. mail esitatud soovitusele tarbijakaebuste ja -päringute liigitamise ning nendest teatamise ühtlustatud metoodika kasutamise kohta (9821/10).