In addition to general requests on the EU, the EUROPE DIRECT Contact Centre is also the main entry point for questions on the 7th Framework Programme for Research, for enquiries of the Export Helpdesk for Developing Countries and for questions on the Internal Market (Citizens Signpost Service).
Lisaks üldistele ELiga seotud küsimustele vastatakse EUROPE DIRECTi kõnekeskuses ka teadusuuringute seitsmenda raamprogrammi ja siseturu kohta (kodanike nõuandeteenistus) ning arengumaade ekspordiettevõtete abiliinile (Export Helpdesk for Developing Countries) laekunud päringutele.