The aim of the forum is to tackle consumer problems and propose practical solutions so that current EU-wide consumer rights exist in practice and not only on paper and improve regulatory conditions in the retail markets.
Foorumi eesmärk on käsitleda tarbijate probleeme ja pakkuda praktilisi lahendusi, nii et praegused üleeuroopalised tarbijate õigused eksisteeriks ka tegelikkuses, mitte ainult paberil, ning parandada regulatiivseid tingimusi jaeturgudel.