ADR schemes, also known as "out-of-court mechanisms", have been set up across Europe to help citizens engaged in the resolution of disputes which they have been unable to resolve directly with the trader.
Kogu Euroopas on loodud ADRi süsteemid, mida tuntakse ka „kohtuväliste mehhanismidena”, et aidata kodanikel lahendada vaidlusi, mida nad ei ole saanud lahendada otsekontaktis kauplejaga.