This is all the more relevant given that the detriment suffered by European consumers incurred from problems causing complaint is estimated at about 0.4 % of EU GDP.
Eriti oluliseks muudab selle tõsiasi, et kahju, mida Euroopa tarbijad on pidanud kandma kaebuste aluseks olevate probleemide tõttu, on hinnanguliselt ligikaudu 0,4% ELi SKP-st.