The carrier has 7 days to reimburse the price of the ticket. In case of a delay of more than 90 minutes or cancellation of a passenger service, and where reasonably possible, the carrier shall provide the passengers with adequate assistance, e.g. free of charge snacks, meals or refreshments in reasonable relation to the waiting time.
Kui Sinu reis hilineb üle 1,5 tunni või tühistatakse, peab laevafirma pakkuma Sulle piisavat abi, mis sisaldab näiteks suupisteid, eineid ja karastusjooke.