The legal basis for the establishment of the Online Dispute Resolution platform is , which describes the main functions of the platform as well as the workflow for a dispute that is submitted through the platform.
Veebipõhine vaidluste lahendamise platvorm loodi vastavalt , millega on ette nähtud platvormi peamised ülesanded ja platvormi kaudu esitatud avalduste läbivaatamise kord.