Citizen complaints were most frequent in regard to environment, justice and internal market services (588, 491 and 462 complaints, respectively) and against Italy (438), Spain (306) and France (242)..
Kodanikud teatasid puudujääkidest eelkõige seoses keskkonna, õigusküsimuste ning siseturu ja teenustega (vastavalt 588, 491 ja 462 kaebust).