The initiative will ensure that ADR schemes are established where they are currently lacking and that consumers will always have the possibility of taking their disputes to an ADR.
Algatusega tagatakse vaidluste kohtuvälise lahendamise kavade loomine seal, kus need praegu puuduvad, ning tagatakse, et tarbijad saaksid oma vaidluste lahendamiseks alati kasutada vaidluste kohtuvälist lahendamist.