The network of European Consumer Centres (ECC-Net)has been working since the start of the volcanic ash crisis to offer practical help to passengers who got stranded as a result of flight disruptions and are experiencing difficulties having their consumer rights respected.
Euroopa tarbijakaitsekeskuste võrgustik (ECC-Net) on alates tuhakriisi algusest tegutsenud selle nimel, et pakkuda praktilist abi reisijatele, kelle reis jäi lennuliikluse katkemise tõttu pooleli ja kellel on raskusi enda õiguste kaitsmisega.