For 66% of banks surveyed, bank fees were so unclear that experts compiling the report needed additional explanatory contacts with the bank to find the real costs of an account.
Aruande raames uuritud pankadest olid 66 protsendil teenustasud sedavõrd ebaselged, et aruande jaoks andmeid koguvad eksperdid pidid pankadega täiendavalt kontakteeruma, et kontode haldamise tegelikke kulusid kindlaks teha.