我们需要采取哪些措施解决轻微刮蹭事故的问题呢？
加快推进轻微刮蹭事故“互碰自赔”，提高当事人自行解决率。[{'character': '加', 'pinyin': 'jia1', 'highest pitch': 11.19, 'lowest pitch': 10.92, 'duration': 0.22, 'prosody hierarchy': 'null'}, {'character': '快', 'pinyin': 'kuai4', 'highest pitch': 11.27, 'lowest pitch': 9.39, 'duration': 0.18, 'prosody hierarchy': '#1'}, {'character': '推', 'pinyin': 'tuei1', 'highest pitch': 9.57, 'lowest pitch': 8.35, 'duration': 0.19, 'prosody hierarchy': 'null'}, {'character': '进', 'pinyin': 'jin4', 'highest pitch': 9.09, 'lowest pitch': 7.72, 'duration': 0.23, 'prosody hierarchy': '#2'}, {'character': '轻', 'pinyin': 'qing1', 'highest pitch': 9.36, 'lowest pitch': 7.72, 'duration': 0.2, 'prosody hierarchy': 'null'}, {'character': '微', 'pinyin': 'uei1', 'highest pitch': 9.32, 'lowest pitch': 8.96, 'duration': 0.14, 'prosody hierarchy': '#1'}, {'character': '刮', 'pinyin': 'gua1', 'highest pitch': 10.8, 'lowest pitch': 8.96, 'duration': 0.2, 'prosody hierarchy': 'null'}, {'character': '蹭', 'pinyin': 'ceng4', 'highest pitch': 10.77, 'lowest pitch': 8.35, 'duration': 0.19, 'prosody hierarchy': '#1'}, {'character': '事', 'pinyin': 'shiii4', 'highest pitch': 9.03, 'lowest pitch': 6.16, 'duration': 0.21, 'prosody hierarchy': 'null'}, {'character': '故', 'pinyin': 'gu4', 'highest pitch': 7.31, 'lowest pitch': 6.47, 'duration': 0.24, 'prosody hierarchy': '#3'}, {'pinyin': 'sp1', 'highest pitch': 0.0, 'lowest pitch': 0.0, 'duration': 0.06}, {'character': '互', 'pinyin': 'hu4', 'highest pitch': 10.72, 'lowest pitch': 9.79, 'duration': 0.23, 'prosody hierarchy': 'null'}, {'character': '碰', 'pinyin': 'peng4', 'highest pitch': 9.84, 'lowest pitch': 8.59, 'duration': 0.24, 'prosody hierarchy': '#1'}, {'character': '自', 'pinyin': 'zii4', 'highest pitch': 10.5, 'lowest pitch': 8.23, 'duration': 0.18, 'prosody hierarchy': 'null'}, {'character': '赔', 'pinyin': 'pei2', 'highest pitch': 8.23, 'lowest pitch': 5.59, 'duration': 0.33, 'prosody hierarchy': '#3'}, {'pinyin': 'sp1', 'highest pitch': 0.0, 'lowest pitch': 0.0, 'duration': 0.26}, {'character': '提', 'pinyin': 'ti2', 'highest pitch': 7.92, 'lowest pitch': 6.73, 'duration': 0.18, 'prosody hierarchy': 'null'}, {'character': '高', 'pinyin': 'gao1', 'highest pitch': 8.49, 'lowest pitch': 6.73, 'duration': 0.16, 'prosody hierarchy': '#1'}, {'character': '当', 'pinyin': 'dang1', 'highest pitch': 9.2, 'lowest pitch': 8.1, 'duration': 0.17, 'prosody hierarchy': 'null'}, {'character': '事', 'pinyin': 'shiii4', 'highest pitch': 9.03, 'lowest pitch': 7.15, 'duration': 0.14, 'prosody hierarchy': 'null'}, {'character': '人', 'pinyin': 'ren2', 'highest pitch': 8.05, 'lowest pitch': 6.16, 'duration': 0.21, 'prosody hierarchy': '#2'}, {'character': '自', 'pinyin': 'zii4', 'highest pitch': 10.5, 'lowest pitch': 8.05, 'duration': 0.18, 'prosody hierarchy': 'null'}, {'character': '行', 'pinyin': 'xing2', 'highest pitch': 9.49, 'lowest pitch': 7.8, 'duration': 0.18, 'prosody hierarchy': '#1'}, {'character': '解', 'pinyin': 'jie3', 'highest pitch': 9.38, 'lowest pitch': 5.02, 'duration': 0.14, 'prosody hierarchy': 'null'}, {'character': '决', 'pinyin': 'jve2', 'highest pitch': 6.57, 'lowest pitch': 5.02, 'duration': 0.21, 'prosody hierarchy': 'null'}, {'character': '率', 'pinyin': 'lv4', 'highest pitch': 9.77, 'lowest pitch': 6.25, 'duration': 0.23, 'prosody hierarchy': '#4'}]