“对不起，是我的失误。我会为您退还您多支付的费用。”
顾客：“我理一次发，你竟收我五元钱，我头上几乎没有头发呀！[{'character': '顾', 'pinyin': 'gu4', 'highest pitch': 10.53, 'lowest pitch': 8.53, 'duration': 0.21, 'prosody hierarchy': 'null'}, {'character': '客', 'pinyin': 'ke4', 'highest pitch': 10.58, 'lowest pitch': 7.61, 'duration': 0.37, 'prosody hierarchy': '#3'}, {'pinyin': 'sp1', 'highest pitch': 0.0, 'lowest pitch': 0.0, 'duration': 0.32}, {'character': '我', 'pinyin': 'uo2', 'highest pitch': 10.22, 'lowest pitch': 8.22, 'duration': 0.14, 'prosody hierarchy': 'null'}, {'character': '理', 'pinyin': 'li3', 'highest pitch': 10.18, 'lowest pitch': 4.98, 'duration': 0.18, 'prosody hierarchy': '#1'}, {'character': '一', 'pinyin': 'i2', 'highest pitch': 5.99, 'lowest pitch': 4.88, 'duration': 0.15, 'prosody hierarchy': 'null'}, {'character': '次', 'pinyin': 'cii4', 'highest pitch': 8.91, 'lowest pitch': 5.99, 'duration': 0.16, 'prosody hierarchy': 'null'}, {'character': '发', 'pinyin': 'fa4', 'highest pitch': 10.24, 'lowest pitch': 8.24, 'duration': 0.3, 'prosody hierarchy': '#3'}, {'pinyin': 'sp1', 'highest pitch': 0.0, 'lowest pitch': 0.0, 'duration': 0.17}, {'character': '你', 'pinyin': 'ni3', 'highest pitch': 7.86, 'lowest pitch': 5.34, 'duration': 0.14, 'prosody hierarchy': 'null'}, {'character': '竟', 'pinyin': 'jing4', 'highest pitch': 7.48, 'lowest pitch': 5.34, 'duration': 0.19, 'prosody hierarchy': '#1'}, {'character': '收', 'pinyin': 'shou1', 'highest pitch': 9.27, 'lowest pitch': 7.41, 'duration': 0.16, 'prosody hierarchy': 'null'}, {'character': '我', 'pinyin': 'uo2', 'highest pitch': 10.22, 'lowest pitch': 8.66, 'duration': 0.16, 'prosody hierarchy': '#1'}, {'character': '五', 'pinyin': 'u3', 'highest pitch': 9.98, 'lowest pitch': 4.66, 'duration': 0.19, 'prosody hierarchy': 'null'}, {'character': '元', 'pinyin': 'van2', 'highest pitch': 10.66, 'lowest pitch': 4.66, 'duration': 0.25, 'prosody hierarchy': 'null'}, {'character': '钱', 'pinyin': 'qian2', 'highest pitch': 10.66, 'lowest pitch': 5.54, 'duration': 0.36, 'prosody hierarchy': '#3'}, {'pinyin': 'sp1', 'highest pitch': 0.0, 'lowest pitch': 0.0, 'duration': 0.4}, {'character': '我', 'pinyin': 'uo3', 'highest pitch': 13.04, 'lowest pitch': 11.85, 'duration': 0.12, 'prosody hierarchy': 'null'}, {'character': '头', 'pinyin': 'tou2', 'highest pitch': 8.24, 'lowest pitch': 4.99, 'duration': 0.23, 'prosody hierarchy': 'null'}, {'character': '上', 'pinyin': 'shang4', 'highest pitch': 7.98, 'lowest pitch': 5.99, 'duration': 0.26, 'prosody hierarchy': '#1'}, {'character': '几', 'pinyin': 'ji1', 'highest pitch': 8.61, 'lowest pitch': 7.34, 'duration': 0.17, 'prosody hierarchy': 'null'}, {'character': '乎', 'pinyin': 'hu1', 'highest pitch': 9.9, 'lowest pitch': 8.21, 'duration': 0.15, 'prosody hierarchy': '#1'}, {'character': '没', 'pinyin': 'mei2', 'highest pitch': 9.5, 'lowest pitch': 7.03, 'duration': 0.2, 'prosody hierarchy': 'null'}, {'character': '有', 'pinyin': 'iou3', 'highest pitch': 10.94, 'lowest pitch': 8.24, 'duration': 0.16, 'prosody hierarchy': '#1'}, {'character': '头', 'pinyin': 'tou2', 'highest pitch': 8.24, 'lowest pitch': 5.29, 'duration': 0.24, 'prosody hierarchy': 'null'}, {'character': '发', 'pinyin': 'fa4', 'highest pitch': 10.24, 'lowest pitch': 5.93, 'duration': 0.21, 'prosody hierarchy': 'null'}, {'character': '呀', 'pinyin': 'ia5', 'highest pitch': 6.74, 'lowest pitch': 1.09, 'duration': 0.3, 'prosody hierarchy': '#4'}]