我同意你的观点，我们需要采取措施来解决这个问题。
发现工作人员态度蛮横的，要严加惩处。[{'character': '发', 'pinyin': 'fa1', 'highest pitch': 9.33, 'lowest pitch': 9.02, 'duration': 0.25, 'prosody hierarchy': 'null'}, {'character': '现', 'pinyin': 'xian4', 'highest pitch': 9.69, 'lowest pitch': 8.29, 'duration': 0.3, 'prosody hierarchy': '#2'}, {'character': '工', 'pinyin': 'gong1', 'highest pitch': 11.32, 'lowest pitch': 10.62, 'duration': 0.17, 'prosody hierarchy': 'null'}, {'character': '作', 'pinyin': 'zuo4', 'highest pitch': 11.41, 'lowest pitch': 8.8, 'duration': 0.15, 'prosody hierarchy': '#1'}, {'character': '人', 'pinyin': 'ren2', 'highest pitch': 8.91, 'lowest pitch': 8.07, 'duration': 0.17, 'prosody hierarchy': 'null'}, {'character': '员', 'pinyin': 'van2', 'highest pitch': 8.44, 'lowest pitch': 6.7, 'duration': 0.2, 'prosody hierarchy': '#2'}, {'character': '态', 'pinyin': 'tai4', 'highest pitch': 9.93, 'lowest pitch': 7.95, 'duration': 0.21, 'prosody hierarchy': 'null'}, {'character': '度', 'pinyin': 'du4', 'highest pitch': 8.92, 'lowest pitch': 7.69, 'duration': 0.11, 'prosody hierarchy': '#1'}, {'character': '蛮', 'pinyin': 'man2', 'highest pitch': 7.69, 'lowest pitch': 5.03, 'duration': 0.25, 'prosody hierarchy': 'null'}, {'character': '横', 'pinyin': 'heng4', 'highest pitch': 11.26, 'lowest pitch': 7.55, 'duration': 0.29, 'prosody hierarchy': 'null'}, {'character': '的', 'pinyin': 'de5', 'highest pitch': 7.56, 'lowest pitch': 4.31, 'duration': 0.18, 'prosody hierarchy': '#3'}, {'pinyin': 'sp1', 'highest pitch': 0.0, 'lowest pitch': 0.0, 'duration': 0.18}, {'character': '要', 'pinyin': 'iao4', 'highest pitch': 8.33, 'lowest pitch': 6.38, 'duration': 0.18, 'prosody hierarchy': '#1'}, {'character': '严', 'pinyin': 'ian2', 'highest pitch': 8.65, 'lowest pitch': 5.68, 'duration': 0.21, 'prosody hierarchy': 'null'}, {'character': '加', 'pinyin': 'jia1', 'highest pitch': 11.47, 'lowest pitch': 8.65, 'duration': 0.21, 'prosody hierarchy': '#1'}, {'character': '惩', 'pinyin': 'cheng2', 'highest pitch': 8.48, 'lowest pitch': 6.52, 'duration': 0.25, 'prosody hierarchy': 'null'}, {'character': '处', 'pinyin': 'chu3', 'highest pitch': 12.92, 'lowest pitch': 3.64, 'duration': 0.33, 'prosody hierarchy': '#4'}]