What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.
A. Create knowledge base articles in SAP Service Cloud.
B. Configure the relevant question in scoping.
C. Integrate with MindTouch.
D. Choose the correct SAP Jam group in the knowledge base configuration settings.
Answer:B
What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.
A. Create knowledge base articles in SAP Service Cloud. B. Configure the relevant question in scoping. C. Integrate with MindTouch. D. Choose the correct SAP Jam group in the knowledge base configuration settings.