In the airline industry, frequent flyer programs, ticket kiosks, and e-ticketing are all examples of capabilities that are __________ but no longer __________.
A. rare; valuable
B. valuable; rare
C. socially complex; rare
D. valuable; causally ambiguous
Answer:B
In the airline industry, frequent flyer programs, ticket kiosks, and e-ticketing are all examples of capabilities that are __________ but no longer __________.
A. rare; valuable B. valuable; rare C. socially complex; rare D. valuable; causally ambiguous