Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.
A. A partner contacts Product Support regarding a platform with slow performance.
B. A partner requests information on how to customize the backoffice.
C. A partner contacts Product Support for assistance with a custom solution.
D. A partner needs specialized advice regarding the architectural aspects of a project.
Answer:A
Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.
A. A partner contacts Product Support regarding a platform with slow performance. B. A partner requests information on how to customize the backoffice. C. A partner contacts Product Support for assistance with a custom solution. D. A partner needs specialized advice regarding the architectural aspects of a project.