Which of the following is NOT a valid objective of Request Fulfilment?
A.To provide information to users about what services are available and how to request them
B.To update the Service Catalogue with services that may be requested through the Service Desk
C.To provide a channel for users to request and receive standard services
D.To source and deliver the components of standard services that have been requested
Answer:B
Which of the following is NOT a valid objective of Request Fulfilment?
A.To provide information to users about what services are available and how to request them B.To update the Service Catalogue with services that may be requested through the Service Desk C.To provide a channel for users to request and receive standard services D.To source and deliver the components of standard services that have been requested