Which of the following is NOT a reputational resource?
A. Customers’ opinions that the firm’s products are high quality
B. Employees’ opinions of their supervisors’ fairness
C. Suppliers’ opinions that the firm pays its bills in a timely manner
D. Customers’ opinions that using the firm’s products makes them attractive
Answer:B
Which of the following is NOT a reputational resource?
A. Customers’ opinions that the firm’s products are high quality B. Employees’ opinions of their supervisors’ fairness C. Suppliers’ opinions that the firm pays its bills in a timely manner D. Customers’ opinions that using the firm’s products makes them attractive