Which of the following are the two primary elements that create value for customers?
A.Value on Investment (VOI), Return on Investment (ROI)
B.Customer and User satisfaction
C.Understanding Service Requirements and Warranty
D.Utility and Warranty
Answer:D
Which of the following are the two primary elements that create value for customers?
A.Value on Investment (VOI), Return on Investment (ROI) B.Customer and User satisfaction C.Understanding Service Requirements and Warranty D.Utility and Warranty