The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly. As an Admin, what should you do to set them up for success? (Choose all that apply.)
A. Allow everyone on the Customer Support team to approve and install the apps they need.
B. Approve and install apps to integrate their support tools with Slack.
C. Streamline an incident management workflow.
D. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
Answer:C
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly. As an Admin, what should you do to set them up for success? (Choose all that apply.)
A. Allow everyone on the Customer Support team to approve and install the apps they need. B. Approve and install apps to integrate their support tools with Slack. C. Streamline an incident management workflow. D. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.