Service Acceptance criteria are used to?
A. Ensure the design stage of the Lifecycle
B. Ensure delivery and support of a service
C. Ensure Portfolio Management is in place
D. Ensure service Key Performance Indicators (KPIs) are reported
Answer:B
Service Acceptance criteria are used to?
A. Ensure the design stage of the Lifecycle B. Ensure delivery and support of a service C. Ensure Portfolio Management is in place D. Ensure service Key Performance Indicators (KPIs) are reported