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[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "Nancy Phillips here. Can you please help me in booking a ticket from LGA to BOS?", "role": "user" }, { "content": "Sure, I am here to help you. May I know your travel dates please?", "role": "assistant" }, { "content": "My preferable dates to do journey are 08/22 and 08/24.", "role": "user" }, { "content": "Ok, hold on for a moment. Let me check the best flight for you.", "role": "assistant" }, { "content": "Sure, carry on.", "role": "user" }, { "content": "I found a flight for you with UA airline and it costs you 300. Shall I proceed to cancel?", "role": "assistant" }, { "content": "That;s fine for me, please proceed for booking.", "role": "user" }, { "content": "Shall I proceed to book? Your ticket has been booked with 1005 flight number.", "role": "assistant" }, { "content": "Thank you so much.", "role": "user" }, { "content": "Welcome, thank you for choosing us. Have a safe flight.", "role": "assistant" } ]
book
{ "flight": [ 1005 ], "name": "Nancy Phillips", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LGA", "departure_day": "22", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Nancy Phillips", "return_airport": "BOS", "return_day": "24", "return_month": "Aug", "return_time": null }
{ "flight": [ 1005 ], "name": "Nancy Phillips", "status": "book" }
[ { "content": "Hello, I am Christopher Jones.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "Can you book a ticket from SEA to MCO?", "role": "user" }, { "content": "Sure, may I know your journey dates please?", "role": "assistant" }, { "content": "I am planning to go by 07/01 and return back on 07/03.", "role": "user" }, { "content": "Ok, hold on for a moment. Let me check the best flight for you.", "role": "assistant" }, { "content": "Make sure that connection limit is 1.", "role": "user" }, { "content": "I found a flight for you with JetBlue airline and it costs you 100. Shall I proceed?", "role": "assistant" }, { "content": "Yes, you can go ahead.", "role": "user" }, { "content": "Your ticket has been booked with 1007 flight number.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Welcome, thank you for choosing us.", "role": "assistant" }, { "content": "You are welcome.", "role": "user" } ]
book
{ "flight": [ 1007 ], "name": "Christopher Jones", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "SEA", "departure_day": "1", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Christopher Jones", "return_airport": "MCO", "return_day": "3", "return_month": "July", "return_time": null }
{ "flight": [ 1007, 1029 ], "name": "Christopher Jones", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I help you now?", "role": "assistant" }, { "content": "Can you please change my reservation which is in the name Raymond King?", "role": "user" }, { "content": "Sure, please wait for a while.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, there is no reservation found on your name.", "role": "assistant" }, { "content": "Ok, fine. Thank you for checking.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Raymond King", "status": "no_reservation" }
{ "airline_preference": "normal-cost", "class": "business", "departure_airport": "MCO", "departure_day": "16", "departure_month": "June", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 5000, "name": "Raymond King", "return_airport": "AUS", "return_day": "18", "return_month": "June", "return_time": null }
{ "flight": [], "name": "Raymond King", "status": "no_reservation" }
[ { "content": "Hi,.", "role": "user" }, { "content": "Hello. How can I assist you?", "role": "assistant" }, { "content": "I am planning to celebrate and attend my mother's birthday in Seattle, from CA - SFO. Can you book a flight ticket to me?", "role": "user" }, { "content": "Ya sure. Please share your traveling details.", "role": "assistant" }, { "content": "I need a connecting flight. My destination code is to WA - SEA.", "role": "user" }, { "content": "Your traveling dates?", "role": "assistant" }, { "content": "My travelling dates are from 03/10 to 03/12.", "role": "user" }, { "content": "Give me a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "We found a flight with your requirements. Airline:Southwest. Flight number:1013. Price:200. And with a single connection.", "role": "assistant" }, { "content": "You may proceed with the booking. I am Christopher King.", "role": "user" }, { "content": "OK. Your flight ticket is booked.", "role": "assistant" }, { "content": "Thanks for the help.", "role": "user" }, { "content": "Thank you for reaching ours.", "role": "assistant" } ]
book
{ "flight": [ 1013 ], "name": "Christopher King", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "SFO", "departure_day": "10", "departure_month": "Mar", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Christopher King", "return_airport": "SEA", "return_day": "12", "return_month": "Mar", "return_time": null }
{ "flight": [ 1013 ], "name": "Christopher King", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Nancy Thompson here.", "role": "user" }, { "content": "How can I assist you at this moment?", "role": "assistant" }, { "content": "I am a social activist, I have to host a campaign for orphans. Could you book my ticket from ORD to AUS?", "role": "user" }, { "content": "Sure, can you please share your travel dates to proceed further?", "role": "assistant" }, { "content": "My itinerary dates are 09/16 and 09/18.", "role": "user" }, { "content": "Give me a moment please.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Southwest airlines is available with a ticket fare of 100 and 1 connection limit, shall I proceed to book your ticket with this flight?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Nancy Thompson, your ticket is booked with flight number 1019.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for approaching us, have a safe journey.", "role": "assistant" } ]
book
{ "flight": [ 1019 ], "name": "Nancy Thompson", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "ORD", "departure_day": "16", "departure_month": "Sept", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Nancy Thompson", "return_airport": "AUS", "return_day": "18", "return_month": "Sept", "return_time": "afternoon" }
{ "flight": [ 1019 ], "name": "Nancy Thompson", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I aid you?", "role": "assistant" }, { "content": "Could you please change my existing reservation due to postpone of my exams?", "role": "user" }, { "content": "Sure, may I know your name to proceed further?", "role": "assistant" }, { "content": "My name is Donna Adams.", "role": "user" }, { "content": "We regret to inform you that there is no active reservation found on your name to change.", "role": "assistant" }, { "content": "Not a problem, thank you.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Donna Adams", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "IAD", "departure_day": "12", "departure_month": "Nov", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 200, "name": "Donna Adams", "return_airport": "DTW", "return_day": "14", "return_month": "Nov", "return_time": "afternoon" }
{ "flight": [], "name": "Donna Adams", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "Can you aid me in booking a flight ticket from PHX to OAK?", "role": "user" }, { "content": "Sure, I will help you. Can you please share me your travelling dates?", "role": "assistant" }, { "content": "Sure, I would like to go on Feb 09th and return back on Feb 11th.", "role": "user" }, { "content": "Ok, please share me your name.", "role": "assistant" }, { "content": "Myself Nicole Collins.", "role": "user" }, { "content": "Ok, do you have any connection limit?", "role": "assistant" }, { "content": "Make sure it is a single connecting flight.", "role": "user" }, { "content": "As per your request, I found a flight for you with single connection and ticket fare is 200 in economy class. Shall I proceed for booking?", "role": "assistant" }, { "content": "Ok, please proceed for further.", "role": "user" }, { "content": "Your ticket is booked with flight number 1007 and airline is JetBlue.", "role": "assistant" }, { "content": "Thank you for booking.", "role": "user" }, { "content": "Welcome, have a safe flight.", "role": "assistant" } ]
book
{ "flight": [ 1007 ], "name": "Nicole Collins", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "PHX", "departure_day": "9", "departure_month": "Feb", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Nicole Collins", "return_airport": "OAK", "return_day": "11", "return_month": "Feb", "return_time": null }
{ "flight": [ 1007, 1014, 1017 ], "name": "Nicole Collins", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, How best can I support you now?", "role": "assistant" }, { "content": "I would like to meet my uncle at Chicago, please help me in booking a ticket from ORD to ORD.", "role": "user" }, { "content": "Sure, I would be happy to help you. What is your expected budget for your ticket?", "role": "assistant" }, { "content": "Please check the price below 500.", "role": "user" }, { "content": "Ok, On what dates you have planned to travel & return?", "role": "assistant" }, { "content": "My journey dates are 02/08 and 02/10.", "role": "user" }, { "content": "Thank you for your time, we have found a Frontier airline, flight number-1020, connections-1 and ticket-100. Shall I make a move?", "role": "assistant" }, { "content": "Ok, please proceed with my booking.", "role": "user" }, { "content": "To proceed further, we need your name?", "role": "assistant" }, { "content": "Sure, my name is Raymond Brown.", "role": "user" }, { "content": "Ok, Your ticket has reserved.", "role": "assistant" }, { "content": "Thank you for your assistance.", "role": "user" }, { "content": "Thanks for making us to serve you.", "role": "assistant" } ]
book
{ "flight": [ 1020 ], "name": "Raymond Brown", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "ORD", "departure_day": "8", "departure_month": "Feb", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Raymond Brown", "return_airport": "ORD", "return_day": "10", "return_month": "Feb", "return_time": null }
{ "flight": [ 1020 ], "name": "Raymond Brown", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Kathleen Phillips here.", "role": "user" }, { "content": "How may I assist you?", "role": "assistant" }, { "content": "I want to reserve my ticket from CLT to MSP, can you please help me in this?", "role": "user" }, { "content": "Sure, I will help you out with that. May I know your travel dates to proceed further?", "role": "assistant" }, { "content": "Ok, my preferable dates of journey are from 09/07 to 09/09.", "role": "user" }, { "content": "Ok, please be on hold.", "role": "assistant" }, { "content": "Sure, I will wait.", "role": "user" }, { "content": "There is connecting flight from Hawaiian airlines with a fare of 100, shall I proceed with booking?", "role": "assistant" }, { "content": "Ok, please go ahead with this ticket booking.", "role": "user" }, { "content": "Ok, your ticket is confirmed with the flight-1024.", "role": "assistant" }, { "content": "Thank you for your help in booking my ticket.", "role": "user" }, { "content": "Thank you reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1024 ], "name": "Kathleen Phillips", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "CLT", "departure_day": "7", "departure_month": "Sept", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Kathleen Phillips", "return_airport": "MSP", "return_day": "9", "return_month": "Sept", "return_time": null }
{ "flight": [ 1024 ], "name": "Kathleen Phillips", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you?", "role": "assistant" }, { "content": "Can you please book me a flight ticket from LAX to SEA?", "role": "user" }, { "content": "Yes, can you tell me your dates of travel?", "role": "assistant" }, { "content": "My dates of travel are from July 15th to July 17th.", "role": "user" }, { "content": "Do you have any preferences?", "role": "assistant" }, { "content": "Yes, I want a single stopover in between my journey.", "role": "user" }, { "content": "I have found an economy class ticket with a price of 100 and 1 connection.", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Can I know your name for booking?", "role": "assistant" }, { "content": "I am Patrick Walker.", "role": "user" }, { "content": "Your ticket has been booked.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
book
{ "flight": [ 1025 ], "name": "Patrick Walker", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LAX", "departure_day": "15", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Patrick Walker", "return_airport": "SEA", "return_day": "17", "return_month": "July", "return_time": null }
{ "flight": [ 1025 ], "name": "Patrick Walker", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Nicole Edwards.", "role": "user" }, { "content": "How may I aid you?", "role": "assistant" }, { "content": "I am planning to go for IAD from SEA, can you please help me out?", "role": "user" }, { "content": "Sure, I am here to help you. Could you please share your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are 06/13 and 06/15.", "role": "user" }, { "content": "Do you have any requirements?", "role": "assistant" }, { "content": "I need single connection flight.", "role": "user" }, { "content": "There is a connecting flight-1009 of JetBlue airlines, shall I proceed?", "role": "assistant" }, { "content": "Ok, please confirm my flight ticket.", "role": "user" }, { "content": "Ok, your booking is done.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "You are welcome.", "role": "assistant" } ]
book
{ "flight": [ 1009 ], "name": "Nicole Edwards", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "SEA", "departure_day": "13", "departure_month": "June", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Nicole Edwards", "return_airport": "IAD", "return_day": "15", "return_month": "June", "return_time": null }
{ "flight": [ 1009, 1010, 1023 ], "name": "Nicole Edwards", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I aid you for today?", "role": "assistant" }, { "content": "Owing to emergency, I need to cancel my recent reservation. Please help me with that.", "role": "user" }, { "content": "I am here to help you about that. Can you please provide your name for checking the reservation status?", "role": "assistant" }, { "content": "I am Rebecca Miller.", "role": "user" }, { "content": "I have found reservation with your name and as per your interest I have cancelled it.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "You are welcome, thank you for choosing our service.", "role": "assistant" } ]
cancel
{ "flight": [], "name": "Rebecca Miller", "status": "cancel" }
{ "airline_preference": null, "class": "economy", "departure_airport": "LGA", "departure_day": "28", "departure_month": "Sept", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Rebecca Miller", "return_airport": "IAH", "return_day": "30", "return_month": "Sept", "return_time": null }
{ "flight": [], "name": "Rebecca Miller", "status": "cancel" }
[ { "content": "HI.", "role": "user" }, { "content": "Hello. What help that I can assist you?", "role": "assistant" }, { "content": "I want to change an existing reservation due to sudden change in my trip. Can you help me?", "role": "user" }, { "content": "Sure, I can help you and can you please mention your name for checking purpose?", "role": "assistant" }, { "content": "Paul Collins.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.", "role": "assistant" }, { "content": "No issue. Thank you.", "role": "user" }, { "content": "Thank you for reaching us, have a nice day.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Paul Collins", "status": "no_reservation" }
{ "airline_preference": null, "class": "economy", "departure_airport": "JFK", "departure_day": "19", "departure_month": "Nov", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 500, "name": "Paul Collins", "return_airport": "LGA", "return_day": "21", "return_month": "Nov", "return_time": null }
{ "flight": [], "name": "Paul Collins", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I help you?", "role": "assistant" }, { "content": "I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?", "role": "user" }, { "content": "May I know your name please to check the status of your reservation?", "role": "assistant" }, { "content": "Cynthia Miller here.", "role": "user" }, { "content": "Thank you. Please stay online for a while, I will check your reservation status and let you know.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.", "role": "assistant" }, { "content": "That's Fine, Thank you for the information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
cancel
{ "flight": [], "name": "Cynthia Miller", "status": "cancel" }
{ "airline_preference": null, "class": null, "departure_airport": "LGA", "departure_day": "4", "departure_month": "Apr", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Cynthia Miller", "return_airport": "ATL", "return_day": "6", "return_month": "Apr", "return_time": null }
{ "flight": [], "name": "Cynthia Miller", "status": "cancel" }
[ { "content": "Hi. I am Susan Moore.", "role": "user" }, { "content": "Hello, how may I render you today?", "role": "assistant" }, { "content": " I want to book a connecting flight ticket to meet my grandparents at Detroit. Can you help me to book a flight ticket?", "role": "user" }, { "content": "Sure, we are here to help you. Can you please provide your take off and landing airport codes?", "role": "assistant" }, { "content": "Yes, my take off airport code is Boston, MA-BOS and landing point is MI-DTW.", "role": "user" }, { "content": "On which dates would you like me to book a flight ticket for you?", "role": "assistant" }, { "content": "I want a ticket on dates 07/27 and 07/29.", "role": "user" }, { "content": "Ok, please wait for a minute.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.", "role": "assistant" }, { "content": "That's ok. Thank you for the information.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Susan Moore", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "BOS", "departure_day": "27", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Susan Moore", "return_airport": "DTW", "return_day": "29", "return_month": "July", "return_time": null }
{ "flight": [], "name": "Susan Moore", "status": "no_flight" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I assist you?", "role": "assistant" }, { "content": "Due to some issues, I am willing to change my existing reservation. Can you please help me for this?", "role": "user" }, { "content": "Sure, can I know your name please?", "role": "assistant" }, { "content": "I am Rebecca Lee.", "role": "user" }, { "content": "Ok, wait a moment please.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there is no reservation found on your name.", "role": "assistant" }, { "content": "Oh! It may not be booked properly due to some technical issues while booking. Thank you for checking.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Rebecca Lee", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "DTW", "departure_day": "28", "departure_month": "Jan", "departure_time": "evening", "goal": "change", "max_connections": 1, "max_price": 5000, "name": "Rebecca Lee", "return_airport": "OAK", "return_day": "30", "return_month": "Jan", "return_time": null }
{ "flight": [], "name": "Rebecca Lee", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I aid you?", "role": "assistant" }, { "content": "Joseph Garcia here. I would like to spend some more days with my family, so please help me in changing my existing reservation.", "role": "user" }, { "content": "Sure, I am here to help you out. Please allow me a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry Joseph Garcia, there is no active reservation on your name in our database.", "role": "assistant" }, { "content": "That's ok, thank you for your help.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Joseph Garcia", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "LAX", "departure_day": "1", "departure_month": "Apr", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 5000, "name": "Joseph Garcia", "return_airport": "IAD", "return_day": "3", "return_month": "Apr", "return_time": null }
{ "flight": [], "name": "Joseph Garcia", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you at this moment?", "role": "assistant" }, { "content": "I am Dorothy Turner, can you help me to book a flight from EWR to CLT?", "role": "user" }, { "content": "Sure, can you please provide your travel dates to proceed further?", "role": "assistant" }, { "content": "Yes, I will be starting from my location on 06/29 and return date 07/01.", "role": "user" }, { "content": "Wait a moment please.", "role": "assistant" }, { "content": "Please book a flight within the limit 1000. I will wait.", "role": "user" }, { "content": "Hawaiian airlines is available on this route with a ticket fare of 200, shall I book your ticket?", "role": "assistant" }, { "content": "Ok, please book.", "role": "user" }, { "content": "Dorothy Turner, your ticket is booked with flight number 1019.", "role": "assistant" }, { "content": "Thank you for helping me with the flight booking and assistance.", "role": "user" }, { "content": "Thank you, have a safe journey.", "role": "assistant" } ]
book
{ "flight": [ 1019 ], "name": "Dorothy Turner", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "EWR", "departure_day": "29", "departure_month": "June", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Dorothy Turner", "return_airport": "CLT", "return_day": "1", "return_month": "July", "return_time": "evening" }
{ "flight": [ 1019 ], "name": "Dorothy Turner", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I assist you today?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from ATL to MSP?", "role": "user" }, { "content": "Sure, I will help you with that, can you share me your travelling dates?", "role": "assistant" }, { "content": "My preferable journey dates are Nov 28 and Nov 30.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "Yes, my connection limit is 1.", "role": "user" }, { "content": "Can you have any airline preference?", "role": "assistant" }, { "content": "I would like to prefer normal cost airline.", "role": "user" }, { "content": "I would like to know your name for booking for a flight ticket?", "role": "assistant" }, { "content": "My name is Samantha Carter.", "role": "user" }, { "content": "United Airlines is available with the price of 200 having one connection and economy class. Can I proceed to booking?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket is booked with the flight- 1008.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1008 ], "name": "Samantha Carter", "status": "book" }
{ "airline_preference": "normal-cost", "class": null, "departure_airport": "ATL", "departure_day": "28", "departure_month": "Nov", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Samantha Carter", "return_airport": "MSP", "return_day": "30", "return_month": "Nov", "return_time": null }
{ "flight": [ 1008 ], "name": "Samantha Carter", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I guide you for today?", "role": "assistant" }, { "content": "I need to book a ticket from Denver to New York.", "role": "user" }, { "content": "Can you please share on what dates you are willing to travel?", "role": "assistant" }, { "content": "Travelling dates are from Feb, 9 to Feb, 11.", "role": "user" }, { "content": "Can you please provide your source and destination airport codes?", "role": "assistant" }, { "content": "Airport codes DEN and LGA.", "role": "user" }, { "content": "Are you looking for a connecting flight or direct flight?", "role": "assistant" }, { "content": "I prefer connecting flight.", "role": "user" }, { "content": "Do you have any class preferences?", "role": "assistant" }, { "content": "I would like to prefer business class.", "role": "user" }, { "content": "Do you have any other requirements that you are looking for?", "role": "assistant" }, { "content": "I would like to depart in the afternoon.", "role": "user" }, { "content": "Can you please provide your name to proceed further?", "role": "assistant" }, { "content": "My name is Kathleen Collins.", "role": "user" }, { "content": "There is a connecting flight with ticket fare 300 in JetBlue airlines in business class. Is it ok for you?", "role": "assistant" }, { "content": "Please book a flight.", "role": "user" }, { "content": "Your booking is confirmed with flight number 1014. Departure time is 15:00 hours and arrival time is 17:00 hours.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for contacting us, have a nice day.", "role": "assistant" } ]
book
{ "flight": [ 1014 ], "name": "Kathleen Collins", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "DEN", "departure_day": "9", "departure_month": "Feb", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Kathleen Collins", "return_airport": "LGA", "return_day": "11", "return_month": "Feb", "return_time": null }
{ "flight": [ 1027 ], "name": "Kathleen Collins", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I help you today?", "role": "assistant" }, { "content": "Myself Christine Clark.", "role": "user" }, { "content": "Nice to meet you Clark.", "role": "assistant" }, { "content": "I am planning a small weekend trip to DFW, can you help me in booking a ticket from HOU?", "role": "user" }, { "content": "Sure, let me know your travelling dates please.", "role": "assistant" }, { "content": "I am planning this trip on 02/26 and my return will be on 02/28.", "role": "user" }, { "content": "There is a flight available for you in Southwest airline with 1 connection. Shall I proceed with the booking?", "role": "assistant" }, { "content": "That's good, please proceed.", "role": "user" }, { "content": "Ok, your ticket is confirmed with the flight number 1001.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "It's my pleasure to help you.", "role": "assistant" } ]
book
{ "flight": [ 1001 ], "name": "Christine Clark", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "HOU", "departure_day": "26", "departure_month": "Feb", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Christine Clark", "return_airport": "DFW", "return_day": "28", "return_month": "Feb", "return_time": null }
{ "flight": [ 1001, 1010 ], "name": "Christine Clark", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Shirley Williams here.", "role": "user" }, { "content": "How can I help you?", "role": "assistant" }, { "content": "I'm planning to visit New York, can you book a ticket from DFW to LGA?", "role": "user" }, { "content": "May I know your desired travel dates please?", "role": "assistant" }, { "content": "Sure, my planned departure and return travel dates are 8th an 10th of April.", "role": "user" }, { "content": "There is a flight with connection limit 1 and fare 100, shall I proceed for booking?", "role": "assistant" }, { "content": "That's fine for me, you can proceed for booking the ticket.", "role": "user" }, { "content": "Your ticket is booked, flight number 1001.", "role": "assistant" }, { "content": "Thank you so much for your help.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
{ "flight": [ 1001 ], "name": "Shirley Williams", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "DFW", "departure_day": "8", "departure_month": "Apr", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Shirley Williams", "return_airport": "LGA", "return_day": "10", "return_month": "Apr", "return_time": null }
{ "flight": [ 1001 ], "name": "Shirley Williams", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, What kind of help are you expecting from our side?", "role": "assistant" }, { "content": "Can you please help me in flight ticket booking process from LGA to PHL?", "role": "user" }, { "content": "Sure, I am euphoric to help you with booking. May I know on which dates you are planning to start and return?", "role": "assistant" }, { "content": "Thank you for your response, I want to take off on Jan 22 and book my return ticket also on Jan 24.", "role": "user" }, { "content": "Do you prefer any way station in between journey?", "role": "assistant" }, { "content": "I will prefer 1 break in between my journey.", "role": "user" }, { "content": "May I know your good name please?", "role": "assistant" }, { "content": "Sure, my name is Betty Nelson.", "role": "user" }, { "content": "Is there any other specifications regarding your journey?", "role": "assistant" }, { "content": "I want to travel in economy class flight.", "role": "user" }, { "content": "Ok, please wait a moment. let me search a flight for you.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thank you for your time, we have found a American airline, flight number-1009, connections-1 and ticket-100. Would you like me to book the ticket?", "role": "assistant" }, { "content": "Please confirm this flight ticket for me.", "role": "user" }, { "content": "Sure, a seat has been reserved successfully for a economy class flight.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Thank you for your presence. We hope to serve you again.", "role": "assistant" } ]
book
{ "flight": [ 1009 ], "name": "Betty Nelson", "status": "book" }
{ "airline_preference": null, "class": "economy", "departure_airport": "LGA", "departure_day": "22", "departure_month": "Jan", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Betty Nelson", "return_airport": "PHL", "return_day": "24", "return_month": "Jan", "return_time": null }
{ "flight": [ 1009 ], "name": "Betty Nelson", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How best can I serve you today?", "role": "assistant" }, { "content": "I would like to change my reservation due to some health issues, can you please help me out with that?", "role": "user" }, { "content": "Sure, I am here to help you with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "For changing your reservation, we need to know your name to check your reservation status. So, please forward me your name.", "role": "assistant" }, { "content": "Jacob Smith here.", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry to inform you that, we have not found any active reservation on your name in our records.", "role": "assistant" }, { "content": "That's ok, no problem. Anyway thank you for checking out.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Jacob Smith", "status": "no_reservation" }
{ "airline_preference": "normal-cost", "class": null, "departure_airport": "SFO", "departure_day": "19", "departure_month": "Nov", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 5000, "name": "Jacob Smith", "return_airport": "SEA", "return_day": "21", "return_month": "Nov", "return_time": null }
{ "flight": [], "name": "Jacob Smith", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you?", "role": "assistant" }, { "content": "I want to cancel my recent reservation, can you please help me with this?", "role": "user" }, { "content": "May I know your good name please?", "role": "assistant" }, { "content": "I am John Jackson.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a reservation found with your given name. Shall I proceed with the cancellation?", "role": "assistant" }, { "content": "Ok, please cancel my booking.", "role": "user" }, { "content": "Your ticket has been cancelled.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
cancel
{ "flight": [], "name": "John Jackson", "status": "cancel" }
{ "airline_preference": null, "class": null, "departure_airport": "PHL", "departure_day": "5", "departure_month": "July", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 5000, "name": "John Jackson", "return_airport": "LAX", "return_day": "7", "return_month": "July", "return_time": null }
{ "flight": [], "name": "John Jackson", "status": "cancel" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I assist you?", "role": "assistant" }, { "content": "Donna Miller here. Please help me out in booking the ticket from HOU to DTW.", "role": "user" }, { "content": "Sure, let me know your travelling dates.", "role": "assistant" }, { "content": "My trip dates will be July 10 to July 12.", "role": "user" }, { "content": "Please share your connection limit.", "role": "assistant" }, { "content": "I want a connecting flight.", "role": "user" }, { "content": "Is there any other specifications?", "role": "assistant" }, { "content": "My return time must be in the afternoon.", "role": "user" }, { "content": "Sorry, there are no flights found based on your details,.", "role": "assistant" }, { "content": "That's ok, thank you for checking.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Donna Miller", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "HOU", "departure_day": "10", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Donna Miller", "return_airport": "DTW", "return_day": "12", "return_month": "July", "return_time": "afternoon" }
{ "flight": [], "name": "Donna Miller", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from EWR to PHL?", "role": "user" }, { "content": "Sure, may I know your planned travel dates please?", "role": "assistant" }, { "content": "I want to take off on 11 July and return on 13 July.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "I am Jennifer Rodriguez.", "role": "user" }, { "content": "Do you need a connecting flight or a direct flight?", "role": "assistant" }, { "content": "I am ok with any connecting.", "role": "user" }, { "content": "May I know your class preference?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "I found an economy class in Hawaiian airlines with fare 100 and it has single connection. Can I book your ticket?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Ok, your booking is confirmed with flight number 1016.", "role": "assistant" }, { "content": "Thanks for helping me.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" } ]
book
{ "flight": [ 1016 ], "name": "Jennifer Rodriguez", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "EWR", "departure_day": "11", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": null, "max_price": 200, "name": "Jennifer Rodriguez", "return_airport": "PHL", "return_day": "13", "return_month": "July", "return_time": null }
{ "flight": [ 1016 ], "name": "Jennifer Rodriguez", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I aid you?", "role": "assistant" }, { "content": "I need to change my existing reservation as my exams got postponed, Can you please help me with that?", "role": "user" }, { "content": "Sure, We are here to help you. May I know your name?", "role": "assistant" }, { "content": "Thank you. Brenda Mitchell here.", "role": "user" }, { "content": "Give me a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": " Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.", "role": "assistant" }, { "content": "Ok, no problem. Thanks for your information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Brenda Mitchell", "status": "no_reservation" }
{ "airline_preference": null, "class": "economy", "departure_airport": "IAD", "departure_day": "3", "departure_month": "Mar", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 200, "name": "Brenda Mitchell", "return_airport": "BOS", "return_day": "5", "return_month": "Mar", "return_time": "morning" }
{ "flight": [], "name": "Brenda Mitchell", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I assist you at this moment?", "role": "assistant" }, { "content": "I am Pamela Walker here. I am planning to visit a Houston city to meet my grandfather in IAH from LAS. Can you find a flight ticket for me?", "role": "user" }, { "content": "Sure Pamela Walker, I will help you with that. Can I have your travel dates please?", "role": "assistant" }, { "content": "Ok, my preferable dates are on 12/19 and back on 12/21.", "role": "user" }, { "content": "Ok Pamela Walker, please wait a moment to check flight availability.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "AA airlines running a flight in your route with connection 1 and the fare of the ticket is 200. Shall I proceed with booking?", "role": "assistant" }, { "content": "Yes, you can reserve the ticket.", "role": "user" }, { "content": "Ok Pamela Walker, your ticket booking has done and the flight number is 1021.", "role": "assistant" }, { "content": "Thank you for spending your time.", "role": "user" }, { "content": "Thank you for choosing us, have a great journey.", "role": "assistant" } ]
book
{ "flight": [ 1021 ], "name": "Pamela Walker", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LAS", "departure_day": "19", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Pamela Walker", "return_airport": "IAH", "return_day": "21", "return_month": "Dec", "return_time": null }
{ "flight": [ 1021, 1028 ], "name": "Pamela Walker", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "Can you please help me in booking a flight ticket from DEN to DTW?", "role": "user" }, { "content": "Sure, may I know your planned trip dates?", "role": "assistant" }, { "content": "I would like to fly on Nov 16 and return on Nov 18.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I need a single connection.", "role": "user" }, { "content": "Any other requirements to be met?", "role": "assistant" }, { "content": "I would like to return in the morning time.", "role": "user" }, { "content": "May I know your good name?", "role": "assistant" }, { "content": "Myself David Jones.", "role": "user" }, { "content": "Sorry, there are no flights found with your given details.", "role": "assistant" }, { "content": "Not an issue. Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "David Jones", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "DEN", "departure_day": "16", "departure_month": "Nov", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "David Jones", "return_airport": "DTW", "return_day": "18", "return_month": "Nov", "return_time": "morning" }
{ "flight": [], "name": "David Jones", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Jonathan Adams here.", "role": "user" }, { "content": "Adams, how may I aid you?", "role": "assistant" }, { "content": "I need to cancel my recent reservation due to snowfall, can you please guide me?", "role": "user" }, { "content": "Sure, please give me a moment to check your ticket status.", "role": "assistant" }, { "content": "Take your time.", "role": "user" }, { "content": "Sorry, no reservation is available by your name.", "role": "assistant" }, { "content": "That's not an issue, thank you for helping me.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Jonathan Adams", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "IAD", "departure_day": "18", "departure_month": "Sept", "departure_time": null, "goal": "cancel", "max_connections": 0, "max_price": 5000, "name": "Jonathan Adams", "return_airport": "LGA", "return_day": "20", "return_month": "Sept", "return_time": null }
{ "flight": [], "name": "Jonathan Adams", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. May I know your good name?", "role": "assistant" }, { "content": "Nancy Phillips here.", "role": "user" }, { "content": "Ok. How can I help you? Nancy Phillips.", "role": "assistant" }, { "content": "I am planning to go Washington. Can you do the reservation?", "role": "user" }, { "content": "Ok. Can you share your airport codes of both locations?", "role": "assistant" }, { "content": "My airport codes are SFO-DCA.", "role": "user" }, { "content": "Ok. Do you have any limitations to travel?", "role": "assistant" }, { "content": "Yes, I need a connecting flight.", "role": "user" }, { "content": "Your trip dates, please.", "role": "assistant" }, { "content": "Dates are 01/16 and 01/18.", "role": "user" }, { "content": "Ok. Basing on your request, we can provide you a UA airline. And your flight number is 1023. May I proceed further?", "role": "assistant" }, { "content": "Carry on.", "role": "user" }, { "content": "Ok. Nancy Phillips, your ticket is booked and e-ticket will be generated to your mail.", "role": "assistant" }, { "content": "Thank you, Have a nice day.", "role": "user" }, { "content": "Thanks for reaching us, Have a nice day!.", "role": "assistant" } ]
book
{ "flight": [ 1023 ], "name": "Nancy Phillips", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "SFO", "departure_day": "16", "departure_month": "Jan", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Nancy Phillips", "return_airport": "DCA", "return_day": "18", "return_month": "Jan", "return_time": null }
{ "flight": [ 1023 ], "name": "Nancy Phillips", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I am Andrew Martinez. Can you help me booking a flight ticket from JFK to ORD?", "role": "user" }, { "content": "Your travelling dates please?", "role": "assistant" }, { "content": "I will start on July, 8 and return on July, 10.", "role": "user" }, { "content": "There is a flight with single connection, can I proceed for booking in 1006 flight?", "role": "assistant" }, { "content": "Please proceed with the booking.", "role": "user" }, { "content": "Your booking is done in Delta airlines.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
{ "flight": [ 1006 ], "name": "Andrew Martinez", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "JFK", "departure_day": "8", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Andrew Martinez", "return_airport": "ORD", "return_day": "10", "return_month": "July", "return_time": null }
{ "flight": [ 1006 ], "name": "Andrew Martinez", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "Can you please check for the flights on the route from BOS to DEN?", "role": "user" }, { "content": "Sure, can you please provide your departure and arrival dates?", "role": "assistant" }, { "content": "My journey dates are from Oct 20 to Oct 22.", "role": "user" }, { "content": "Are you looking for any preferred class?", "role": "assistant" }, { "content": "Any class will be ok but my depart time will be in afternoon.", "role": "user" }, { "content": "Do you have any other specifications to be met?", "role": "assistant" }, { "content": "I need 1 connection flight.", "role": "user" }, { "content": "Kindly mention your name?", "role": "assistant" }, { "content": "Myself Mark Phillips.", "role": "user" }, { "content": "We have found a connected flight of United airlines, flight number-1018 class-economy depart time-afternoon 15:00 PM and fare is 200.", "role": "assistant" }, { "content": "Please book it.", "role": "user" }, { "content": "Sure, your ticket has been booked.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" } ]
book
{ "flight": [ 1018 ], "name": "Mark Phillips", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "BOS", "departure_day": "20", "departure_month": "Oct", "departure_time": "afternoon", "goal": "book", "max_connections": 1, "max_price": 500, "name": "Mark Phillips", "return_airport": "DEN", "return_day": "22", "return_month": "Oct", "return_time": null }
{ "flight": [ 1018 ], "name": "Mark Phillips", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "Elizabeth Clark here, please cancel my ticket, I have other works on those dates.", "role": "user" }, { "content": "Ok, please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "There is no reservation found on your name.", "role": "assistant" }, { "content": "Ok, no issues, thank you for your clarification.", "role": "user" }, { "content": "Thank you for approaching us, have a nice day. You are welcome.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Elizabeth Clark", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "SEA", "departure_day": "8", "departure_month": "Dec", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 500, "name": "Elizabeth Clark", "return_airport": "DCA", "return_day": "10", "return_month": "Dec", "return_time": null }
{ "flight": [], "name": "Elizabeth Clark", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I address you?", "role": "assistant" }, { "content": "I am Katherine Edwards. I need to book a flight ticket from DFW to AUS, Can you please help me for booking?", "role": "user" }, { "content": "Sure, on what dates are you willing to travel?", "role": "assistant" }, { "content": "I would like to travel on 08/19 08/21.", "role": "user" }, { "content": "Is there any class preference?", "role": "assistant" }, { "content": "I am comfortable with any class.", "role": "user" }, { "content": "How much fare are you expecting?", "role": "assistant" }, { "content": "I can pay up to 500.", "role": "user" }, { "content": "Ok, please wait.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for waiting, I regret to inform you that there are no flights obtained on your journey dates to book a flight ticket.", "role": "assistant" }, { "content": "Ok, no problem. Thanks for your information.", "role": "user" }, { "content": "Thank you for picking us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Katherine Edwards", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "DFW", "departure_day": "19", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Katherine Edwards", "return_airport": "AUS", "return_day": "21", "return_month": "Aug", "return_time": null }
{ "flight": [], "name": "Katherine Edwards", "status": "no_flight" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I serve you today?", "role": "assistant" }, { "content": "Can you please help me in booking a flight ticket to DFW from LAS?", "role": "user" }, { "content": "Sure, we are here to assist you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "May I know your planned journey dates?", "role": "assistant" }, { "content": "My travel dates are from Aug 13 to Aug 15.", "role": "user" }, { "content": "Do you need any break in your journey?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Is there any specific time to travel?", "role": "assistant" }, { "content": "No, I do not have any other preferences.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "I am Donna Allen.", "role": "user" }, { "content": "We found a connecting flight with fare of 100 and 1029 flight number. Shall I proceed?", "role": "assistant" }, { "content": "You can proceed.", "role": "user" }, { "content": "Your seat has been reserved with Southwest airline in economy class.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
{ "flight": [ 1029 ], "name": "Donna Allen", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LAS", "departure_day": "13", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Donna Allen", "return_airport": "DFW", "return_day": "15", "return_month": "Aug", "return_time": null }
{ "flight": [ 1029 ], "name": "Donna Allen", "status": "book" }
[ { "content": "Hi, I am Michael Nelson.", "role": "user" }, { "content": "Hello,. How can I amend you today?", "role": "assistant" }, { "content": "I would like to attend for prayers in Old North Church at Boston, BOS. Can you please help me with booking a flight ticket from LGA?", "role": "user" }, { "content": "Sure, we are here to aid you. Kindly assign your preferred dates of travelling?", "role": "assistant" }, { "content": "Travelling dates are 02/10 and 02/12.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "I need a halt in between the journey.", "role": "user" }, { "content": "Thanks for your details. We found a plane 1001 of AA airline with a connecting flight with the fare of 100. Shall I proceed?", "role": "assistant" }, { "content": "You can proceed with booking.", "role": "user" }, { "content": "Reservation is done with your name Michael Nelson.", "role": "assistant" }, { "content": "Thanks for the help.", "role": "user" }, { "content": "Thank you for availing us, have a blissful day.", "role": "assistant" } ]
book
{ "flight": [ 1001 ], "name": "Michael Nelson", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LGA", "departure_day": "10", "departure_month": "Feb", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Michael Nelson", "return_airport": "BOS", "return_day": "12", "return_month": "Feb", "return_time": null }
{ "flight": [ 1001 ], "name": "Michael Nelson", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you please help me with this?", "role": "user" }, { "content": "Sure, may I know your name please?", "role": "assistant" }, { "content": "My name is Anthony Phillips.", "role": "user" }, { "content": "Please wait a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Unfortunately there is no reservation found with your given name.", "role": "assistant" }, { "content": "Not a problem, thank you for checking.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Anthony Phillips", "status": "no_reservation" }
{ "airline_preference": null, "class": "economy", "departure_airport": "OAK", "departure_day": "30", "departure_month": "Oct", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 200, "name": "Anthony Phillips", "return_airport": "MCO", "return_day": "1", "return_month": "Nov", "return_time": "afternoon" }
{ "flight": [], "name": "Anthony Phillips", "status": "no_reservation" }
[ { "content": "Hello. I am Robert Campbell.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Can you help me in booking a plane ticket with fare 5000?", "role": "user" }, { "content": "Sure, may I know your depart and arrival dates?", "role": "assistant" }, { "content": "I will depart on 03/12 as I have to attend a technical seminar. After that, my return will be on 03/14.", "role": "user" }, { "content": "May I know your boarding and landing airport codes?", "role": "assistant" }, { "content": "My source code is Dallas & Fort Worth, DFW and destination point is Detroit, DTW.", "role": "user" }, { "content": "Do you have any other requirements?", "role": "assistant" }, { "content": "I need a stopover in between my journey.", "role": "user" }, { "content": "OK, please wait for a while.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thanks for waiting. Sorry to say you there is no flight found with your given details.", "role": "assistant" }, { "content": "No problem. Thank you.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Robert Campbell", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "DFW", "departure_day": "12", "departure_month": "Mar", "departure_time": "morning", "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Robert Campbell", "return_airport": "DTW", "return_day": "14", "return_month": "Mar", "return_time": null }
{ "flight": [], "name": "Robert Campbell", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I aid you?", "role": "assistant" }, { "content": "I have a conference in New York, can you help me in booking a ticket?", "role": "user" }, { "content": "I will help you with that, can you help me with your airport codes?", "role": "assistant" }, { "content": "My airport codes are from MCO to EWR.", "role": "user" }, { "content": "May I know your dates of journey?", "role": "assistant" }, { "content": "My travel dates are 03/27 and 03/29.", "role": "user" }, { "content": "There is a flight with flight number 1007 with price is 200 and number of connection 1, can I proceed booking?", "role": "assistant" }, { "content": "Yes, please.", "role": "user" }, { "content": "Your booking is done in Hawaiian airlines.", "role": "assistant" }, { "content": "Thank you for booking.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "I am Helen Lewis.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1007 ], "name": "Helen Lewis", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "MCO", "departure_day": "27", "departure_month": "Mar", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Helen Lewis", "return_airport": "EWR", "return_day": "29", "return_month": "Mar", "return_time": null }
{ "flight": [ 1007 ], "name": "Helen Lewis", "status": "book" }
[ { "content": "Hello, I am Joseph Williams.", "role": "user" }, { "content": "Hello, how can I retrofit you?", "role": "assistant" }, { "content": "I planned to visit Botanic garden with my husband at Dallas & Fort worth. Could you please help me with reserving a plane ticket?", "role": "user" }, { "content": "That's great to hear, I can certainly help you with that. May I know where is Botanic garden located?", "role": "assistant" }, { "content": "Thank you, It is in Dallas & Fort Worth behind the airport DFW.", "role": "user" }, { "content": "Ok, do you need any way station in between the journey points?", "role": "assistant" }, { "content": "Yes, I need a break in between the journey because it gives me more refreshment.", "role": "user" }, { "content": "Could you please let me know when are you planning to make your journey possible?", "role": "assistant" }, { "content": "I have planned to start on 07/22 and return on 07/24 from the Botanical garden.", "role": "user" }, { "content": "Ok, how much fare are you expecting for your ticket?", "role": "assistant" }, { "content": "I can pay up to 200.", "role": "user" }, { "content": "Ok, let me check the availability and revert you.", "role": "assistant" }, { "content": "Sure, I will be waiting for your response which makes me happy.", "role": "user" }, { "content": "Thanks for being patience, There is a airline available on your requested dates.", "role": "assistant" }, { "content": "May I know the airline details?", "role": "user" }, { "content": "The flight details are flight name: Spirit and flight number: 1022. The amount to be paid for your ticket is 100.", "role": "assistant" }, { "content": "I am happy with this airline, please continue with booking.", "role": "user" }, { "content": "Ok, let me save your details. We have booked a flight that will fit your schedule dates. The tickets will arrive you by mail in few hours.", "role": "assistant" }, { "content": "Thank you for reserving a ticket in best airline.", "role": "user" }, { "content": "Thank you for approaching us, we will be there to serve you at any time again.", "role": "assistant" }, { "content": "Ok, I appreciate your service. I will refer my friend in future to consult you.", "role": "user" } ]
book
{ "flight": [ 1022 ], "name": "Joseph Williams", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "DCA", "departure_day": "22", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Joseph Williams", "return_airport": "DFW", "return_day": "24", "return_month": "July", "return_time": null }
{ "flight": [ 1022 ], "name": "Joseph Williams", "status": "book" }
[ { "content": "Hi. Joseph Johnson here.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "Can you book a flight ticket for my airport codes that is from MSP to ATL?", "role": "user" }, { "content": "Sure, can you please share me with your dates of journey?", "role": "assistant" }, { "content": "The trip dates are from Dec 04 to Dec 06.", "role": "user" }, { "content": "May I know your good name please?", "role": "assistant" }, { "content": "I am Joseph Johnson.", "role": "user" }, { "content": "Are you looking for any other help from my side please?", "role": "assistant" }, { "content": "I prefer a stopover flight.", "role": "user" }, { "content": "Please wait for a mean while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a connecting flight of fare 100 with the Hawaiian airline, are you ok with this booking?", "role": "assistant" }, { "content": "I am fine with the airlines. You can book it.", "role": "user" }, { "content": "Ok, I have reserved your ticket with the flight number 1002.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "You are welcome, have a safe journey.", "role": "assistant" } ]
book
{ "flight": [ 1002 ], "name": "Joseph Johnson", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "MSP", "departure_day": "4", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Joseph Johnson", "return_airport": "ATL", "return_day": "6", "return_month": "Dec", "return_time": null }
{ "flight": [ 1002, 1015 ], "name": "Joseph Johnson", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I assist you today?", "role": "assistant" }, { "content": "I need to change my reservation as my plan to go for trekking got postponed. Can you help me?", "role": "user" }, { "content": "Sure, let me know your name.", "role": "assistant" }, { "content": "I am Ryan Mitchell.", "role": "user" }, { "content": "Ok, please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry to say that, no reservation was found on your name.", "role": "assistant" }, { "content": "That's Ok, thanks for your assistance.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Ryan Mitchell", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "MCO", "departure_day": "5", "departure_month": "Apr", "departure_time": null, "goal": "change", "max_connections": null, "max_price": 200, "name": "Ryan Mitchell", "return_airport": "LAX", "return_day": "7", "return_month": "Apr", "return_time": null }
{ "flight": [], "name": "Ryan Mitchell", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, do you need any assistance from us?", "role": "assistant" }, { "content": "I am Jerry Rodriguez. I would like to book a ticket to HOuston, can you please help me out?", "role": "user" }, { "content": "Sure, please tell me your airport codes.", "role": "assistant" }, { "content": "I am travelling on these dates 03/03 and 03/05. I am flying from DFW to IAH.", "role": "user" }, { "content": "The UA airline with flight number 1003 is available having price as 200 and connection as 1.", "role": "assistant" }, { "content": "Sure, you can proceed with this flight.", "role": "user" }, { "content": "Ok, your reservation is done.", "role": "assistant" }, { "content": "Thank you for your services.", "role": "user" } ]
book
{ "flight": [ 1003 ], "name": "Jerry Rodriguez", "status": "book" }
{ "airline_preference": null, "class": "business", "departure_airport": "DFW", "departure_day": "3", "departure_month": "Mar", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Jerry Rodriguez", "return_airport": "IAH", "return_day": "5", "return_month": "Mar", "return_time": null }
{ "flight": [ 1023 ], "name": "Jerry Rodriguez", "status": "book" }
[ { "content": "Hi. I am Samuel Baker.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "I want to change my reservation owing an emergency.", "role": "user" }, { "content": "Sure, we are glad to serve you. Please wait for a while, let me check your reservation with us.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thanks for your time, unfortunately no reservation found with your name.", "role": "assistant" }, { "content": "Ok, thank you for your service.", "role": "user" }, { "content": "Thank you for availing us, have a great day ahead.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Samuel Baker", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "IAH", "departure_day": "23", "departure_month": "May", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 5000, "name": "Samuel Baker", "return_airport": "MCO", "return_day": "25", "return_month": "May", "return_time": null }
{ "flight": [], "name": "Samuel Baker", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I aid you?", "role": "assistant" }, { "content": "I am looking to book a flight ticket from DEN to LAX. Can you help me for that?", "role": "user" }, { "content": "Sure, We are here to help you. Can I know your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are Dec 13 and Dec 15.", "role": "user" }, { "content": "Do you need any break?", "role": "assistant" }, { "content": "I prefer to book a direct flight in my journey.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "My name is Samantha Hall.", "role": "user" }, { "content": " We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.", "role": "assistant" }, { "content": "That's ok, thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Samantha Hall", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "DEN", "departure_day": "13", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 0, "max_price": 500, "name": "Samantha Hall", "return_airport": "LAX", "return_day": "15", "return_month": "Dec", "return_time": null }
{ "flight": [], "name": "Samantha Hall", "status": "no_flight" }
[ { "content": "Hello, my name is David Thompson.", "role": "user" }, { "content": "Hello David,. How can I help you now?", "role": "assistant" }, { "content": "Due to sudden change in weather where I wanted to visit, I need to cancel the ticket.", "role": "user" }, { "content": "Ok sure, please wait a moment. Thank you for waiting. Sorry David, no reservation is found under your name. Thank you for choosing us.", "role": "assistant" }, { "content": "Ok that's fine, thank you for giving a instantaneous response.", "role": "user" }, { "content": "You are welcome, have a good day.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "David Thompson", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "DEN", "departure_day": "16", "departure_month": "Aug", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 1000, "name": "David Thompson", "return_airport": "ORD", "return_day": "18", "return_month": "Aug", "return_time": null }
{ "flight": [], "name": "David Thompson", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Melissa Hall.", "role": "user" }, { "content": "How can I help you today?", "role": "assistant" }, { "content": "I need your assistance in cancelling my recent reservation, can you help me with it?", "role": "user" }, { "content": "Sure, I will help you to cancel your reservation.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Please allow me a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, no reservation found on your name to cancel your reservation.", "role": "assistant" }, { "content": "That's fine, thank you for your information.", "role": "user" }, { "content": "Welcome, have a nice day.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Melissa Hall", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "DTW", "departure_day": "2", "departure_month": "Feb", "departure_time": "afternoon", "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Melissa Hall", "return_airport": "EWR", "return_day": "4", "return_month": "Feb", "return_time": "morning" }
{ "flight": [], "name": "Melissa Hall", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Can you aid me in booking a flight ticket from IAD to CLT?", "role": "user" }, { "content": "Sure, can I know your travelling dates?", "role": "assistant" }, { "content": "I am planning to start on July 20th and return back on July 22nd.", "role": "user" }, { "content": "On which name should I reserve the flight ticket?", "role": "assistant" }, { "content": "Cynthia Scott.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "Make sure that connection limit is 1.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "I prefer to travel in economy class.", "role": "user" }, { "content": "Sorry, there are no flights found on given dates.", "role": "assistant" }, { "content": "No issues. Thank you for checking.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Cynthia Scott", "status": "no_flight" }
{ "airline_preference": null, "class": "economy", "departure_airport": "IAD", "departure_day": "20", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Cynthia Scott", "return_airport": "CLT", "return_day": "22", "return_month": "July", "return_time": null }
{ "flight": [], "name": "Cynthia Scott", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Sandra Phillips here.", "role": "user" }, { "content": "How may I guide you today?", "role": "assistant" }, { "content": "I want to book a flight on the route from HOU to LAS, can you help me?", "role": "user" }, { "content": "Sure, I am glad to help you with that. Can you please provide your planned dates of travelling?", "role": "assistant" }, { "content": "My travelling dates will be from 05/22 to 05/24.", "role": "user" }, { "content": "Please wait a moment to check the flights on your route.", "role": "assistant" }, { "content": "Ok, take your time.", "role": "user" }, { "content": "Based on your travel details, I have found a flight with a single connection with a fare of 100 from Spirit airlines. If you are ok with this, please inform me to book the flight.", "role": "assistant" }, { "content": "You can proceed with booking my ticket.", "role": "user" }, { "content": "Ok, your ticket has been confirmed in flight number 1026.", "role": "assistant" }, { "content": "Thank you for helping me with booking.", "role": "user" }, { "content": "Thank you for reaching us, have a great journey.", "role": "assistant" }, { "content": "Most welcome.", "role": "user" } ]
book
{ "flight": [ 1026 ], "name": "Sandra Phillips", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "HOU", "departure_day": "22", "departure_month": "May", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Sandra Phillips", "return_airport": "LAS", "return_day": "24", "return_month": "May", "return_time": null }
{ "flight": [ 1026 ], "name": "Sandra Phillips", "status": "book" }
[ { "content": "Hi, Edward Turner here.", "role": "user" }, { "content": "Hello Turner, how may I guide you?", "role": "assistant" }, { "content": "I have to meet my sister on her birthday, could you please help me to book my flight ticket from IAH to MSP?", "role": "user" }, { "content": "Turner, Could you please share me your journey dates?", "role": "assistant" }, { "content": "Sure, I have to depart on 12/07 and return back on 12/09.", "role": "user" }, { "content": "Sure, please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight with Frontier airlines and the ticket cost is 100 only. Shall I proceed for booking the ticket?", "role": "assistant" }, { "content": "Yes, please book the ticket for me.", "role": "user" }, { "content": "Turner, your ticket is booked with the flight number 1012.", "role": "assistant" }, { "content": "Thank you so much for your help.", "role": "user" }, { "content": "You are welcome, thank you for contacting us.", "role": "assistant" } ]
book
{ "flight": [ 1012 ], "name": "Edward Turner", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "IAH", "departure_day": "7", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Edward Turner", "return_airport": "MSP", "return_day": "9", "return_month": "Dec", "return_time": null }
{ "flight": [ 1012, 1026 ], "name": "Edward Turner", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "Can you please book a flight ticket from DEN to OAK?", "role": "user" }, { "content": "Sure, may I know your planned travel dates?", "role": "assistant" }, { "content": "My trip dates are 12/31 and 01/02.", "role": "user" }, { "content": "May I know your connection limit?", "role": "assistant" }, { "content": "I am comfortable to travel in a single connecting flight.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "I want to return in evening.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry to say that, no flights were found with your given details.", "role": "assistant" }, { "content": "That's ok, thank you for your information.", "role": "user" }, { "content": "May I know your good name for documentation purpose?", "role": "assistant" }, { "content": "Alexander Mitchell here.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Alexander Mitchell", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "DEN", "departure_day": "31", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Alexander Mitchell", "return_airport": "OAK", "return_day": "2", "return_month": "Jan", "return_time": "evening" }
{ "flight": [], "name": "Alexander Mitchell", "status": "no_flight" }
[ { "content": "Hello, I am Christine Carter.", "role": "user" }, { "content": "Hello, how may I serve you?", "role": "assistant" }, { "content": "I am planning to visit a Lincoln memorial at Washington, so can you book a ticket with a connecting flight?", "role": "user" }, { "content": "Sure, can you please share your journey points?", "role": "assistant" }, { "content": "My journey airport codes are from CA-LAX to DC-IAD.", "role": "user" }, { "content": "May I know your travel dates?", "role": "assistant" }, { "content": "My travel dates are 09/08 and 09/10.", "role": "user" }, { "content": "Do you have any price limit?", "role": "assistant" }, { "content": "My price limit is 200.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "We found a UA airline with flight number 1019. Single connection and fare is 100.", "role": "assistant" }, { "content": "You can proceed.", "role": "user" }, { "content": "Your booking has been done.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
{ "flight": [ 1019 ], "name": "Christine Carter", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LAX", "departure_day": "8", "departure_month": "Sept", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Christine Carter", "return_airport": "IAD", "return_day": "10", "return_month": "Sept", "return_time": null }
{ "flight": [ 1019 ], "name": "Christine Carter", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I be at your service today?", "role": "assistant" }, { "content": "Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?", "role": "user" }, { "content": "May I know your name please to check the status of your reservation?", "role": "assistant" }, { "content": "I am Matthew Thomas.", "role": "user" }, { "content": "Thank you. Please stay online for a while, I will check your reservation status and let you know.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Sorry, there is no reservation matching with your name in our portal to make changes further.", "role": "assistant" }, { "content": "No problem, thanks for the information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [], "name": "Matthew Thomas", "status": "no_reservation" }
{ "airline_preference": "normal-cost", "class": null, "departure_airport": "ATL", "departure_day": "21", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Matthew Thomas", "return_airport": "HOU", "return_day": "23", "return_month": "July", "return_time": null }
{ "flight": [ 1027 ], "name": "Matthew Thomas", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I want to change my recent reservation, can you please help me?", "role": "user" }, { "content": "Sure, I am here to help you for this. Let me check your reservation status in our database.", "role": "assistant" }, { "content": "The name on the ticket is Janet Martinez.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Sure, I will wait.", "role": "user" }, { "content": "I found your reservation. Could you please provide me your new airport codes?", "role": "assistant" }, { "content": "My airport codes are IAH and EWR.", "role": "user" }, { "content": "Can you please share me your trip dates?", "role": "assistant" }, { "content": "My trip dates are from Oct 2 and Oct 4 respectively.", "role": "user" }, { "content": "Is there any other specifications regarding your journey?", "role": "assistant" }, { "content": "Yes, I am looking for a connecting flight.", "role": "user" }, { "content": "Do you have any other criteria?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "As per your data, there is a flight with Jet Blue airlines and the ticket fare is 400. Shall I proceed for this?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket is reserved in economy class with the flight-1017. Your depart time is 10:00 AM and again your arrival time is 13:00 PM.", "role": "assistant" }, { "content": "Thank you for changing my ticket.", "role": "user" }, { "content": "Thank you very much for contacting our agency.", "role": "assistant" } ]
no_flight
{ "flight": [ 1017 ], "name": "Janet Martinez", "status": "change" }
{ "airline_preference": null, "class": null, "departure_airport": "IAH", "departure_day": "2", "departure_month": "Oct", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 200, "name": "Janet Martinez", "return_airport": "EWR", "return_day": "4", "return_month": "Oct", "return_time": null }
{ "flight": [], "name": "Janet Martinez", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you today?", "role": "assistant" }, { "content": "I am Andrew Johnson. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?", "role": "user" }, { "content": "Sure, I am here to help you. Sorry, there is no reservation found as per your name to cancel your reseravtion.", "role": "assistant" }, { "content": "That's fine. Thank you for your help.", "role": "user" }, { "content": "You are welcome.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Andrew Johnson", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "CLT", "departure_day": "28", "departure_month": "May", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Andrew Johnson", "return_airport": "MSP", "return_day": "30", "return_month": "May", "return_time": null }
{ "flight": [], "name": "Andrew Johnson", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I aid you?", "role": "assistant" }, { "content": "I need to change my existing reservation as my exams got postponed, Can you please help me with that?", "role": "user" }, { "content": "Sure, We are here to help you.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "Ronald Thompson here.", "role": "user" }, { "content": "Give me a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": " Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.", "role": "assistant" }, { "content": "Ok, no problem. Thanks for your information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Ronald Thompson", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "LAS", "departure_day": "4", "departure_month": "Jan", "departure_time": null, "goal": "change", "max_connections": null, "max_price": 5000, "name": "Ronald Thompson", "return_airport": "BOS", "return_day": "6", "return_month": "Jan", "return_time": null }
{ "flight": [], "name": "Ronald Thompson", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I'm Samuel Miller.", "role": "user" }, { "content": "How can I assist you Samuel?", "role": "assistant" }, { "content": " I am planning to travels from AUS to CLT for a business meeting, can you please help me with booking a flight ticket?", "role": "user" }, { "content": "Sure Samuel, can I know the travel dates please?", "role": "assistant" }, { "content": "Sure, my departure date is on 10/25 and the return date is on 10/27.", "role": "user" }, { "content": "Ok, give me a moment please.", "role": "assistant" }, { "content": "Sure. Please make sure that the price limit should not exceed 200.", "role": "user" }, { "content": "Sorry Samuel, there are no flights with price 200.", "role": "assistant" }, { "content": "Ok, no problem. Thank you for checking.", "role": "user" }, { "content": "You are welcome.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Samuel Miller", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "AUS", "departure_day": "25", "departure_month": "Oct", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Samuel Miller", "return_airport": "CLT", "return_day": "27", "return_month": "Oct", "return_time": "evening" }
{ "flight": [], "name": "Samuel Miller", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, kindly mention your name.", "role": "assistant" }, { "content": "Sure, Kenneth Brown is my name.", "role": "user" }, { "content": "Ok, how can I amend you today?", "role": "assistant" }, { "content": "Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?", "role": "user" }, { "content": "Sure, please wait for a moment to check with the status of your reservation.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for your time, there was no reservation found on your name.", "role": "assistant" }, { "content": "Ok. Thank you for your service.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Kenneth Brown", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "LAS", "departure_day": "5", "departure_month": "Jan", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 500, "name": "Kenneth Brown", "return_airport": "AUS", "return_day": "7", "return_month": "Jan", "return_time": null }
{ "flight": [], "name": "Kenneth Brown", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I assist you?", "role": "assistant" }, { "content": "Could you please book a ticket in business class to Detroit as I want to attend a pioneer festival?", "role": "user" }, { "content": "Sure, I will help you. Can I have your airport codes clearly?", "role": "assistant" }, { "content": "Sure, PHL and DTW are my airport codes.", "role": "user" }, { "content": "When would you like to plan your journey?", "role": "assistant" }, { "content": "I want to travel on 2nd Apr and return on 4th Apr.", "role": "user" }, { "content": "Can I know your connection preference?", "role": "assistant" }, { "content": "I prefer a single connecting flight.", "role": "user" }, { "content": "Do you have any other specifications?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "May I know your name please?", "role": "assistant" }, { "content": "My name is Mary Adams.", "role": "user" }, { "content": "Mary Adams, no flights has been found on your preferences.", "role": "assistant" }, { "content": "Not an issue, thank you for your information.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Mary Adams", "status": "no_flight" }
{ "airline_preference": null, "class": "business", "departure_airport": "PHL", "departure_day": "2", "departure_month": "Apr", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Mary Adams", "return_airport": "DTW", "return_day": "4", "return_month": "Apr", "return_time": null }
{ "flight": [], "name": "Mary Adams", "status": "no_flight" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Can you help me in booking from MSP to IAD, as there is a team outing?", "role": "user" }, { "content": "Sure, I am gleeful to help you. Could you please provide your travelling dates to search for the flight?", "role": "assistant" }, { "content": "My trip dates are Jul 30 to Aug 1.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I need a connecting flight which return in evening.", "role": "user" }, { "content": "May I know your name?", "role": "assistant" }, { "content": "I am David Lopez.", "role": "user" }, { "content": "There is a connecting flight 1003 of Frontier airlines, can I proceed?", "role": "assistant" }, { "content": "You can reserve it.", "role": "user" }, { "content": "Sorry to say, there is no flight at evening time on your return journey.", "role": "assistant" }, { "content": "No issue, thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "David Lopez", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "MSP", "departure_day": "30", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "David Lopez", "return_airport": "IAD", "return_day": "1", "return_month": "Aug", "return_time": "evening" }
{ "flight": [], "name": "David Lopez", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I guide you?", "role": "assistant" }, { "content": "I am Paul Scott. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?", "role": "user" }, { "content": "Sure, please hold on for a moment, let me check.", "role": "assistant" }, { "content": "Ok, take your own time.", "role": "user" }, { "content": "I am sorry, there are no reservations with your name. Thank you, have a good day.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Paul Scott", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "DCA", "departure_day": "17", "departure_month": "June", "departure_time": null, "goal": "cancel", "max_connections": 0, "max_price": 200, "name": "Paul Scott", "return_airport": "LGA", "return_day": "19", "return_month": "June", "return_time": null }
{ "flight": [], "name": "Paul Scott", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Mark Evans here.", "role": "user" }, { "content": "How may I help you?", "role": "assistant" }, { "content": "I need to have a flight ticket booking from IAH to ATL in the month of November to attend a workshop in Atlanta. Can you please help me with my flight ticket booking?", "role": "user" }, { "content": "Ok, mention your dates of travel.", "role": "assistant" }, { "content": "Sure, I am planning to leave my location on 11/25 and please book my return ticket also on 11/27.", "role": "user" }, { "content": "There is a connecting flight-1006 on UA airlines with price 200 and connection 1. Shall I book it?", "role": "assistant" }, { "content": "That's fine for me to travel, you can proceed with booking.", "role": "user" }, { "content": "Ok, booking is done on your preferable dates.", "role": "assistant" }, { "content": "Thank you for your great help.", "role": "user" }, { "content": "Thanks for contacting us.", "role": "assistant" } ]
book
{ "flight": [ 1006 ], "name": "Mark Evans", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "IAH", "departure_day": "25", "departure_month": "Nov", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Mark Evans", "return_airport": "ATL", "return_day": "27", "return_month": "Nov", "return_time": null }
{ "flight": [ 1006, 1018 ], "name": "Mark Evans", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Karen Walker.", "role": "user" }, { "content": "How can I assist you?", "role": "assistant" }, { "content": "I want to book a ticket from PHL to JFK to attend seminar, can you help me in booking?", "role": "user" }, { "content": "Sure, please provide me your journey dates.", "role": "assistant" }, { "content": "I am departing on 03/17 and return on 03/19.", "role": "user" }, { "content": "Please wait for a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "I found a flight in Southwest airlines with price 200. Shall I book the ticket for you?", "role": "assistant" }, { "content": "Please proceed for booking.", "role": "user" }, { "content": "Your ticket is confirmed and the flight number is 1018.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for contacting us.", "role": "assistant" } ]
no_flight
{ "flight": [ 1018 ], "name": "Karen Walker", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "PHL", "departure_day": "17", "departure_month": "Mar", "departure_time": null, "goal": "book", "max_connections": 0, "max_price": 200, "name": "Karen Walker", "return_airport": "JFK", "return_day": "19", "return_month": "Mar", "return_time": null }
{ "flight": [], "name": "Karen Walker", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Richard Martinez here. I want to travel from LAS to IAH for attending a Robotic workshop. Can you please help me for booking the flight ticket?", "role": "user" }, { "content": "Sure, may I know your travel dates please?", "role": "assistant" }, { "content": "My departure date is 04/04 and return date is 04/06. Make sure my price limit is 500.", "role": "user" }, { "content": "Thanks for waiting. I have found southwest airlines which flies with one connection.", "role": "assistant" }, { "content": "Please proceed for booking the flight ticket.", "role": "user" }, { "content": "Sure, your flight ticket has been confirmed now.", "role": "assistant" }, { "content": "Thank you for helping me.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
book
{ "flight": [ 1000 ], "name": "Richard Martinez", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LAS", "departure_day": "4", "departure_month": "Apr", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Richard Martinez", "return_airport": "IAH", "return_day": "6", "return_month": "Apr", "return_time": null }
{ "flight": [ 1004 ], "name": "Richard Martinez", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from DFW to JFK?", "role": "user" }, { "content": "Sure, could you please provide your travelling dates to search for the flight?", "role": "assistant" }, { "content": "Ok, my dates are Oct 4th and 6th respectively.", "role": "user" }, { "content": "May I know your preferable depart and return journey timings?", "role": "assistant" }, { "content": "No specifications regarding the flight timings.", "role": "user" }, { "content": "Do you have any class preferences?", "role": "assistant" }, { "content": "Ok, please book a economy class flight.", "role": "user" }, { "content": "There is a connecting flight 1017 of Southwest airlines, can I proceed?", "role": "assistant" }, { "content": "Ok, please book a ticket on the name Angela Johnson.", "role": "user" }, { "content": "Ok, your booking is done. Thank you for choosing us, have a happy journey.", "role": "assistant" }, { "content": "That is good, thank you for assisting me.", "role": "user" } ]
book
{ "flight": [ 1017 ], "name": "Angela Johnson", "status": "book" }
{ "airline_preference": null, "class": "economy", "departure_airport": "DFW", "departure_day": "4", "departure_month": "Oct", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Angela Johnson", "return_airport": "JFK", "return_day": "6", "return_month": "Oct", "return_time": null }
{ "flight": [ 1017 ], "name": "Angela Johnson", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Sarah Scott here.", "role": "user" }, { "content": "How may I aid you today?", "role": "assistant" }, { "content": "I want a connecting a flight from LAX to CLT, can you please help me in booking a flight ticket?", "role": "user" }, { "content": "Sure, I will help you with that.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Can you please share your preferable journey dates?", "role": "assistant" }, { "content": "Sure, my travel dates are from 09/06 to 09/08.", "role": "user" }, { "content": "Please wait for a while.", "role": "assistant" }, { "content": "Ok, take your time.", "role": "user" }, { "content": "I found a ticket for you with price of 100, flight number is 1002 and connection is 1. Is it ok for you?", "role": "assistant" }, { "content": "Ok, please proceed with booking.", "role": "user" }, { "content": "I confirmed your ticket successfully.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "Thank you for reaching us, have a great journey.", "role": "assistant" } ]
book
{ "flight": [ 1001 ], "name": "Sarah Scott", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LAX", "departure_day": "6", "departure_month": "Sept", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Sarah Scott", "return_airport": "CLT", "return_day": "8", "return_month": "Sept", "return_time": null }
{ "flight": [ 1002, 1003 ], "name": "Sarah Scott", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am Barbara Young.", "role": "user" }, { "content": "How can I help you?", "role": "assistant" }, { "content": "Please, help me in cancelling my reservation as my plan to attend a seminar got cancelled.", "role": "user" }, { "content": "Sure, I will help you to cancel your reservation.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Please give me a moment.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "Sorry, no reservation found on your name to cancel your reservation.", "role": "assistant" }, { "content": "It's ok, not an issue. Thank you for the information.", "role": "user" }, { "content": "Welcome, have a nice day. Thank you for choosing us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Barbara Young", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "IAD", "departure_day": "12", "departure_month": "Dec", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Barbara Young", "return_airport": "CLT", "return_day": "14", "return_month": "Dec", "return_time": "morning" }
{ "flight": [], "name": "Barbara Young", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, May I know what kind of service you are looking for?", "role": "assistant" }, { "content": "I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?", "role": "user" }, { "content": "Sure, I can change your reservation right now. Before that I need to know your good name please?", "role": "assistant" }, { "content": "Nancy Jackson here.", "role": "user" }, { "content": "Ok, wait for some time I will check the reservation on your name and get back to you.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "We are sorry to say that, there is no active reservation found on your name.", "role": "assistant" }, { "content": "No issue, Thank you for the information.", "role": "user" }, { "content": "Thanks for approaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Nancy Jackson", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "DEN", "departure_day": "1", "departure_month": "May", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 500, "name": "Nancy Jackson", "return_airport": "SEA", "return_day": "3", "return_month": "May", "return_time": null }
{ "flight": [], "name": "Nancy Jackson", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you today?", "role": "assistant" }, { "content": "Please book a ticket from SEA to SFO to attend Innovation festival to share my ideas.", "role": "user" }, { "content": " Sure, can you please mention your departure and arrival dates of your journey?", "role": "assistant" }, { "content": "My travelling dates are Dec 1 and Dec 3.", "role": "user" }, { "content": "Thank you, may I know your name please?", "role": "assistant" }, { "content": "Sure, I am Barbara Williams.", "role": "user" }, { "content": "Sure, is there any another specifications on your trip, so that I can book a ticket as per your wish?", "role": "assistant" }, { "content": "Yes, I want a direct flight.", "role": "user" }, { "content": "Sorry, there is no flight found with your requirement.", "role": "assistant" }, { "content": "Ok, Thank you for your help.", "role": "user" }, { "content": "Welcome, thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "Barbara Williams", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "SEA", "departure_day": "1", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 0, "max_price": 200, "name": "Barbara Williams", "return_airport": "SFO", "return_day": "3", "return_month": "Dec", "return_time": null }
{ "flight": [], "name": "Barbara Williams", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "Can you please help me in cancelling my recent reservation?", "role": "user" }, { "content": "Sure, may I know your good name please?", "role": "assistant" }, { "content": "I am Dennis Baker.", "role": "user" }, { "content": "Please wait for a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Sorry, there is no reservation found on your name in our database to cancel.", "role": "assistant" }, { "content": "Ok, no problem. Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Dennis Baker", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "IAD", "departure_day": "25", "departure_month": "May", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 5000, "name": "Dennis Baker", "return_airport": "JFK", "return_day": "27", "return_month": "May", "return_time": null }
{ "flight": [], "name": "Dennis Baker", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I render you at this moment?", "role": "assistant" }, { "content": "Can you book a ticket on name Mary Adams?", "role": "user" }, { "content": "Sure, For booking I need your travelling details? Please provide your travelling dates?", "role": "assistant" }, { "content": "01/06 is my starting date of travel. 01/08 is my arrival date.", "role": "user" }, { "content": "Please provide your airport codes?", "role": "assistant" }, { "content": "Detroit, DTW is my source point.", "role": "user" }, { "content": "Could you please mention your connection limit?", "role": "assistant" }, { "content": "Connection limit is 1.", "role": "user" }, { "content": "Destination code please?", "role": "assistant" }, { "content": "Washington, IAD is my destination.", "role": "user" }, { "content": "Sorry Mary Adams, no flights found on your requested dates.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Thank you for approaching us.", "role": "assistant" }, { "content": "I will go with other alternative, Thank you.", "role": "user" } ]
no_flight
{ "flight": [], "name": "Mary Adams", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "DTW", "departure_day": "6", "departure_month": "Jan", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Mary Adams", "return_airport": "IAD", "return_day": "8", "return_month": "Jan", "return_time": null }
{ "flight": [], "name": "Mary Adams", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. What can I do for you?", "role": "assistant" }, { "content": "I am planning to attend a dance competition in IAH from AUS. Can you find a ticket for me?", "role": "user" }, { "content": "Sure, I would like to know your travel dates for booking?", "role": "assistant" }, { "content": "Sure, I am planning to travel on 01/04 to 01/06.", "role": "user" }, { "content": "Happy to say this, I found Delta airline with 1 connection to attend dance competition. Can I proceed for booking?", "role": "assistant" }, { "content": "Ok, make sure that the price should be 200.", "role": "user" }, { "content": "Your ticket is confirmed with flight number 1005, with price 100. May I know your name?", "role": "assistant" }, { "content": "Yes, I am Betty Lewis.", "role": "user" }, { "content": "Betty Lewis, thank you for contacting us.", "role": "assistant" }, { "content": "Thank you for spending your valuable time.", "role": "user" }, { "content": "Have a good day.", "role": "assistant" } ]
book
{ "flight": [ 1005 ], "name": "Betty Lewis", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "AUS", "departure_day": "4", "departure_month": "Jan", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Betty Lewis", "return_airport": "IAH", "return_day": "6", "return_month": "Jan", "return_time": null }
{ "flight": [ 1005, 1018, 1028 ], "name": "Betty Lewis", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you today?", "role": "assistant" }, { "content": "I am planning to for a heritage tour in PHX. Can you book me a ticket from AUS?", "role": "user" }, { "content": "Sure, can you share me your travelling dates?", "role": "assistant" }, { "content": "I will be leaving on Oct 25 and will come back on Oct 27.", "role": "user" }, { "content": "Do you have any connection limit?", "role": "assistant" }, { "content": "I need 1 stop over within my route.", "role": "user" }, { "content": "Is there any other specifications?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "May I know name please.", "role": "assistant" }, { "content": "I am Kevin Phillips.", "role": "user" }, { "content": "I found a flight with the price of 100 having one connection and economy class. Can I proceed to booking?", "role": "assistant" }, { "content": "Fine, please proceed.", "role": "user" }, { "content": "Your ticket is booked with the flight- 1008.", "role": "assistant" }, { "content": "Thanks for your support.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1008 ], "name": "Kevin Phillips", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "AUS", "departure_day": "25", "departure_month": "Oct", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Kevin Phillips", "return_airport": "PHX", "return_day": "27", "return_month": "Oct", "return_time": null }
{ "flight": [ 1008, 1017 ], "name": "Kevin Phillips", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How may I be of your assistance?", "role": "assistant" }, { "content": "I need to book a flight ticket from MSP to OAK, can you help me in booking a flight ticket?", "role": "user" }, { "content": "Sure, we are glad to assist you in booking. Could you please share your planned travelling dates to proceed further?", "role": "assistant" }, { "content": "Sure, my scheduled dates are Oct 1 and Oct 3.", "role": "user" }, { "content": "Can I have your name please?", "role": "assistant" }, { "content": "Sure, Susan Allen here.", "role": "user" }, { "content": "Do you need a stopover in between your journey?", "role": "assistant" }, { "content": "I prefer maximum one connection.", "role": "user" }, { "content": "Is there any other preferences that you would like to add before booking?", "role": "assistant" }, { "content": "No.", "role": "user" }, { "content": "Please be on hold for sometime, as I can check a flight for your journey with the best airlines.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thank you for waiting, we found an economy class ticket providing by Spirt airline with the flight number-1011 and the fare 100. Shall I book the connecting flight?", "role": "assistant" }, { "content": "Go ahead.", "role": "user" }, { "content": "Your ticket has been confirmed.", "role": "assistant" }, { "content": "Thank you for your assistance.", "role": "user" }, { "content": "Thank you for availing us.", "role": "assistant" } ]
book
{ "flight": [ 1010 ], "name": "Susan Allen", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "MSP", "departure_day": "1", "departure_month": "Oct", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Susan Allen", "return_airport": "OAK", "return_day": "3", "return_month": "Oct", "return_time": null }
{ "flight": [ 1011 ], "name": "Susan Allen", "status": "book" }
[ { "content": "Hello, I am Paul Scott.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I am a cricket player, due to heavy rains my cricket match got cancelled, so can you please help me out with cancellation?", "role": "user" }, { "content": "Sure, please wait a moment, I will check and get back to you.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Thanks for waiting, we found a reservation on your name. Shall I proceed for cancellation?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been cancelled.", "role": "assistant" }, { "content": "Thank you for your service.", "role": "user" }, { "content": "Thanks for choosing us.", "role": "assistant" } ]
cancel
{ "flight": [], "name": "Paul Scott", "status": "cancel" }
{ "airline_preference": null, "class": null, "departure_airport": "BOS", "departure_day": "14", "departure_month": "June", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Paul Scott", "return_airport": "OAK", "return_day": "16", "return_month": "June", "return_time": null }
{ "flight": [], "name": "Paul Scott", "status": "cancel" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, How can I serve you?", "role": "assistant" }, { "content": "I would like to travel from Detroit, DTW to Las Vegas, LAS as a holiday trip. Can you do the reservation?", "role": "user" }, { "content": "Sure. May I know your travelling dates?", "role": "assistant" }, { "content": "Dates are 08/29 and 08/31.", "role": "user" }, { "content": "May I know your good name?", "role": "assistant" }, { "content": "Ronald Walker here.", "role": "user" }, { "content": "There is a flight 1023 in Delta airline and price 100 with a connection. Shall I proceed?", "role": "assistant" }, { "content": "Go ahead.", "role": "user" }, { "content": "Ok, Your ticket is done.", "role": "assistant" }, { "content": "Thank you so much.", "role": "user" }, { "content": "Thank you.", "role": "assistant" } ]
book
{ "flight": [ 1023 ], "name": "Ronald Walker", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "DTW", "departure_day": "29", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Ronald Walker", "return_airport": "LAS", "return_day": "31", "return_month": "Aug", "return_time": null }
{ "flight": [ 1023 ], "name": "Ronald Walker", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you today?", "role": "assistant" }, { "content": "Can you help me to book a flight ticket from AUS to DFW?", "role": "user" }, { "content": "Sure, may I know on which dates you are willing to travel?", "role": "assistant" }, { "content": "My travelling dates are 25 to 27 of May.", "role": "user" }, { "content": "For further proceeding, may I know your good name?", "role": "assistant" }, { "content": "I am William Clark.", "role": "user" }, { "content": "If you have any specifications please let me know, I'll check availability of flights according to that?", "role": "assistant" }, { "content": "I need a connecting flight.", "role": "user" }, { "content": "Sorry to inform you that, there is no flight found as per your travelling dates.", "role": "assistant" }, { "content": "It's ok, not a problem, thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
no_flight
{ "flight": [], "name": "William Clark", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "AUS", "departure_day": "25", "departure_month": "May", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "William Clark", "return_airport": "DFW", "return_day": "27", "return_month": "May", "return_time": null }
{ "flight": [], "name": "William Clark", "status": "no_flight" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I aid you now for the day?", "role": "assistant" }, { "content": "I am Shirley Rodriguez. I want to book a flight ticket for birthday shopping in Dallas, could you help me in booking a flight ticket?", "role": "user" }, { "content": "Ok. Help me with your journey dates.", "role": "assistant" }, { "content": "I would like to fly on 01/27 and return on 01/29.", "role": "user" }, { "content": "From which place you would like to travel?", "role": "assistant" }, { "content": "My source is Boston, MA - BOS and destination code is TX - DFW.", "role": "user" }, { "content": "Thanks for waiting. There is a flight with 1 connection of price 100 in Southwest airline.", "role": "assistant" }, { "content": "You can proceed to booking.", "role": "user" }, { "content": "Your reservation has been done.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1027 ], "name": "Shirley Rodriguez", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "BOS", "departure_day": "27", "departure_month": "Jan", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Shirley Rodriguez", "return_airport": "DFW", "return_day": "29", "return_month": "Jan", "return_time": null }
{ "flight": [ 1027 ], "name": "Shirley Rodriguez", "status": "book" }
[ { "content": "Hi. Sharon Brown here......", "role": "user" }, { "content": "Hello, do you need any help from us?", "role": "assistant" }, { "content": "Please help me out in booking the ticket from IAD to PHL.", "role": "user" }, { "content": "Sure, could you please share your departure and arrival day?", "role": "assistant" }, { "content": "My trip dates will be May 16 to May 18.", "role": "user" }, { "content": "The economy class with flight number 1018 of Frontier airline is available having fare as 100 and connection as 0, is it ok for you?", "role": "assistant" }, { "content": "Can you please tell me return time?", "role": "user" }, { "content": "Ok, the return time is in morning.", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Ok, your reservation is confirmed.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "You are welcome, have a great day.", "role": "assistant" } ]
book
{ "flight": [ 1018 ], "name": "Sharon Brown", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "IAD", "departure_day": "16", "departure_month": "May", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Sharon Brown", "return_airport": "PHL", "return_day": "18", "return_month": "May", "return_time": "morning" }
{ "flight": [ 1018 ], "name": "Sharon Brown", "status": "book" }
[ { "content": "Hello, I am Matthew Thomas.", "role": "user" }, { "content": "Hello,. How may I help you ?", "role": "assistant" }, { "content": "I need to travel to TX - DFW to surprise my mother on her birthday. Can you please book me a flight ticket?", "role": "user" }, { "content": "Sure. May I know from which location you will be travelling.", "role": "assistant" }, { "content": "I will travel from Chicago, IL - ORD on 07/21.", "role": "user" }, { "content": "Please provide date of arrival.", "role": "assistant" }, { "content": "I need to return on 07/23. Make sure that I need one connection with fare of 1000.", "role": "user" }, { "content": "I regret there is no flight found.", "role": "assistant" }, { "content": "Ok, no problem.", "role": "user" }, { "content": "Thanks.", "role": "assistant" }, { "content": "Thanks for your service.", "role": "user" }, { "content": "Thanks for being patient.", "role": "assistant" } ]
book
{ "flight": [], "name": "Matthew Thomas", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "ORD", "departure_day": "21", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Matthew Thomas", "return_airport": "DFW", "return_day": "23", "return_month": "July", "return_time": null }
{ "flight": [ 1006, 1020 ], "name": "Matthew Thomas", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "I am David Green.", "role": "user" }, { "content": "How can I aid you today?", "role": "assistant" }, { "content": "I want to travel from ATL to ORD. Can you help me in booking a flight ticket?", "role": "user" }, { "content": "Sure, I am here to help you. Could you please share your travelling dates?", "role": "assistant" }, { "content": "I want to travel in the month of May on 19 and 21.", "role": "user" }, { "content": "May I know your price limit?", "role": "assistant" }, { "content": "My budget for ticket is 500.", "role": "user" }, { "content": "Ok, please hold on.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "There is a Southwest 1006 airline with fare of 100 and a halt in between the journey. Shall I proceed with booking?", "role": "assistant" }, { "content": "Proceed to booking.", "role": "user" }, { "content": "Your booking has been confirmed on name of David Green.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Thank you for choosing us, have a nice day.", "role": "assistant" } ]
book
{ "flight": [ 1006 ], "name": "David Green", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "ATL", "departure_day": "19", "departure_month": "May", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "David Green", "return_airport": "ORD", "return_day": "21", "return_month": "May", "return_time": null }
{ "flight": [ 1006, 1023, 1028 ], "name": "David Green", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you?", "role": "assistant" }, { "content": "I am Janet Allen. I am a Cop and I have to travel from DCA to EWR to investigate a case.", "role": "user" }, { "content": "Sure Allen, may I know your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are 02/02 to 02/04.", "role": "user" }, { "content": "Ok, wait a moment.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "There is flight found for your request with 1 connection. Shall I proceed to book a flight?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket is confirmed with flight number 1007 and airline is AA.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Welcome, have a safe journey.", "role": "assistant" } ]
book
{ "flight": [ 1007 ], "name": "Janet Allen", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "DCA", "departure_day": "2", "departure_month": "Feb", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Janet Allen", "return_airport": "EWR", "return_day": "4", "return_month": "Feb", "return_time": null }
{ "flight": [ 1007, 1022 ], "name": "Janet Allen", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I assist you?", "role": "assistant" }, { "content": "I am Nancy Jackson, want to travel from CLT to MSP. Can you please help me?", "role": "user" }, { "content": "Sure, let me know your specifications.", "role": "assistant" }, { "content": "My budget limit is 1000.", "role": "user" }, { "content": "Please share your planned trip dates.", "role": "assistant" }, { "content": "My trip dates are from 11/11 to 11/13.", "role": "user" }, { "content": "Unfortunately, there are no flights available based on your details.", "role": "assistant" }, { "content": "That's fine, thank you.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
{ "flight": [], "name": "Nancy Jackson", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "CLT", "departure_day": "11", "departure_month": "July", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Nancy Jackson", "return_airport": "MSP", "return_day": "13", "return_month": "July", "return_time": null }
{ "flight": [ 1005, 1019, 1021 ], "name": "Nancy Jackson", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I assist you?", "role": "assistant" }, { "content": "I am Barbara Adams, can you book a ticket from PHL to DCA?", "role": "user" }, { "content": "Sure, may I know your travel dates please?", "role": "assistant" }, { "content": "I am planning to start on 12/16 and return on 12/18.", "role": "user" }, { "content": "Ok, hold on for a moment. Let me check the best flight for you.", "role": "assistant" }, { "content": "Make sure that connection limit is 1.", "role": "user" }, { "content": "I found a flight for you with JetBlue airline and it costs you 200. Shall I proceed?", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been confirmed with 1005 flight number.", "role": "assistant" }, { "content": "Thank you for booking.", "role": "user" }, { "content": "Welcome.", "role": "assistant" } ]
book
{ "flight": [ 1005 ], "name": "Barbara Adams", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "PHL", "departure_day": "16", "departure_month": "Dec", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Barbara Adams", "return_airport": "DCA", "return_day": "18", "return_month": "Dec", "return_time": null }
{ "flight": [ 1005 ], "name": "Barbara Adams", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How may I assist you today?", "role": "assistant" }, { "content": "I have to change my reservation due to my planned my trip got postponed. So please help me with that.", "role": "user" }, { "content": "Sure, may I know your name?", "role": "assistant" }, { "content": "Thank you. Please check my reservation with my name Rebecca Gonzalez.", "role": "user" }, { "content": "Please wait a moment.", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "Sorry, there are no active reservations to change your trip.", "role": "assistant" }, { "content": "Oh! It may not be booked properly. Anyway, thank you for your time.", "role": "user" }, { "content": "Thank you for reaching our service.", "role": "assistant" }, { "content": "Most welcome.", "role": "user" } ]
no_reservation
{ "flight": [], "name": "Rebecca Gonzalez", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "MCO", "departure_day": "6", "departure_month": "Mar", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 5000, "name": "Rebecca Gonzalez", "return_airport": "PHX", "return_day": "8", "return_month": "Mar", "return_time": null }
{ "flight": [], "name": "Rebecca Gonzalez", "status": "no_reservation" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello, how can I guide you for today?", "role": "assistant" }, { "content": "I need to amend my reservation, can you help me out?", "role": "user" }, { "content": "Sure, I will help you about that. Can you please provide your name to check the reservation status under your name?", "role": "assistant" }, { "content": "Myself Joseph Baker.", "role": "user" }, { "content": "Sorry Joseph Baker, there is no active reservation under your name to change your reservation.", "role": "assistant" }, { "content": "That's ok, not an issues. Thank you.", "role": "user" }, { "content": "You are welcome, thank you for reaching us.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Joseph Baker", "status": "no_reservation" }
{ "airline_preference": null, "class": "economy", "departure_airport": "EWR", "departure_day": "15", "departure_month": "Oct", "departure_time": null, "goal": "change", "max_connections": 1, "max_price": 1000, "name": "Joseph Baker", "return_airport": "HOU", "return_day": "17", "return_month": "Oct", "return_time": null }
{ "flight": [], "name": "Joseph Baker", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Rachel Martin here.", "role": "user" }, { "content": "Rachel, how may I guide you?", "role": "assistant" }, { "content": "Actually I booked a ticket to MSP for a interview, but due to a medical problem I'm unable to attend. Could you help me in changing my reservation to other planned dates?", "role": "user" }, { "content": "Hold on for a moment, let me check.", "role": "assistant" }, { "content": "Ok.", "role": "user" }, { "content": "Rachel, I am sorry to inform you that there are no existing reservations with your name.", "role": "assistant" }, { "content": "No problem. Thank you for your time.", "role": "user" }, { "content": "Thank you, have a good day.", "role": "assistant" } ]
no_reservation
{ "flight": [], "name": "Rachel Martin", "status": "no_reservation" }
{ "airline_preference": null, "class": "economy", "departure_airport": "BOS", "departure_day": "3", "departure_month": "Sept", "departure_time": "afternoon", "goal": "change", "max_connections": 1, "max_price": 500, "name": "Rachel Martin", "return_airport": "LAS", "return_day": "5", "return_month": "Sept", "return_time": null }
{ "flight": [], "name": "Rachel Martin", "status": "no_reservation" }
[ { "content": "Hi, I am Sharon Edwards.", "role": "user" }, { "content": "Hello, how may I aid you today?", "role": "assistant" }, { "content": "I need to book a flight ticket to Washington to enjoy religious festivals with family. Can you make a reservation from LGA?", "role": "user" }, { "content": "Sure, may I know your destination airport code?", "role": "assistant" }, { "content": "Sure, my landing point is IAD.", "role": "user" }, { "content": "May I know your journey dates?", "role": "assistant" }, { "content": "Sure, I need to fly on 03/02 and 03/04.", "role": "user" }, { "content": "Please wait for a minute.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Southwest airline with flight number 1009 is available. And ticket fare 100 with a single connection is available.", "role": "assistant" }, { "content": "Please proceed to book.", "role": "user" }, { "content": "Your booking has been confirmed.", "role": "assistant" }, { "content": "Thank you for your kind service.", "role": "user" }, { "content": "Thank you for connecting with us.", "role": "assistant" } ]
book
{ "flight": [ 1009 ], "name": "Sharon Edwards", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "LGA", "departure_day": "2", "departure_month": "Mar", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Sharon Edwards", "return_airport": "IAD", "return_day": "4", "return_month": "Mar", "return_time": null }
{ "flight": [ 1009 ], "name": "Sharon Edwards", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how can I help you?", "role": "assistant" }, { "content": "I am Betty Williams, help me to book a flight ticket on 08/18 to meet my step father at Philadelphia. Can you book a return ticket on 08/20?", "role": "user" }, { "content": "Sues, may I know your price limit for this journey?", "role": "assistant" }, { "content": "My budget is 5000 for flight ticket.", "role": "user" }, { "content": "Ok, please provide me your airport codes.", "role": "assistant" }, { "content": "I will fly from Orlando, FL-MCO to PA-PHL.", "role": "user" }, { "content": "Ok, let me check the availability on your route.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Betty, Frontier airline is available with price 100 with single connection. Shall I proceed?", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "Reservation has been done in 1028 flight.", "role": "assistant" }, { "content": "Thank you for helping me with booking.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" } ]
book
{ "flight": [ 1028 ], "name": "Betty Williams", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "MCO", "departure_day": "18", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Betty Williams", "return_airport": "PHL", "return_day": "20", "return_month": "Aug", "return_time": null }
{ "flight": [ 1028 ], "name": "Betty Williams", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "Myself John Martin. I just want to visit holy places at OAK from PHX, can you please book me a ticket?", "role": "user" }, { "content": "Sure, can you please specify me your dates of travel?", "role": "assistant" }, { "content": "Sure, my travel dates are Oct 2nd and Oct 4th.", "role": "user" }, { "content": "Do you have any requirements?", "role": "assistant" }, { "content": "My connection limit should be 1 and I can afford 5000 or less.", "role": "user" }, { "content": "There is a connecting flight 1010 of Frontier airlines, can I proceed?", "role": "assistant" }, { "content": "Sure, please proceed with that.", "role": "user" }, { "content": "Your booking is done, have a safe journey.", "role": "assistant" }, { "content": "Thank you for your kind service.", "role": "user" }, { "content": "Welcome.", "role": "assistant" } ]
book
{ "flight": [ 1010 ], "name": "John Martin", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "PHX", "departure_day": "2", "departure_month": "Oct", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "John Martin", "return_airport": "OAK", "return_day": "4", "return_month": "Oct", "return_time": null }
{ "flight": [ 1010, 1025 ], "name": "John Martin", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello, how may I support you today?", "role": "assistant" }, { "content": "I am planning to attend music concert at DCA, can you please help me with booking a flight ticket from EWR?", "role": "user" }, { "content": "Sure, please share me your journey dates.", "role": "assistant" }, { "content": "I would like to take off on Mar 28 and return on Mar 30.", "role": "user" }, { "content": " Do you have any connection limit?", "role": "assistant" }, { "content": "I am looking for a connecting flight.", "role": "user" }, { "content": " Can I know your good name please?", "role": "assistant" }, { "content": "My name is Brian Wright.", "role": "user" }, { "content": "Are there any other specifications?", "role": "assistant" }, { "content": "I would like to depart during afternoon time.", "role": "user" }, { "content": "Sorry to say that, there are no flights available on the routes of your journey.", "role": "assistant" }, { "content": "Ok, no issues. Thank you for the information.", "role": "user" }, { "content": "Thank you for opting us.", "role": "assistant" }, { "content": "You are welcome.", "role": "user" } ]
no_flight
{ "flight": [], "name": "Brian Wright", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "EWR", "departure_day": "28", "departure_month": "Mar", "departure_time": "afternoon", "goal": "book", "max_connections": 1, "max_price": 200, "name": "Brian Wright", "return_airport": "DCA", "return_day": "30", "return_month": "Mar", "return_time": null }
{ "flight": [], "name": "Brian Wright", "status": "no_flight" }
[ { "content": "Hello, I am Christine Carter.", "role": "user" }, { "content": "Hello, how may I help you at this moment?", "role": "assistant" }, { "content": "As my manager did not approve my leave, so I would like to cancel my ticket.", "role": "user" }, { "content": "Can I have a moment please?", "role": "assistant" }, { "content": "Sure, take your time.", "role": "user" }, { "content": "Sorry, no ticket is showing on your name.", "role": "assistant" }, { "content": "That's ok, may be my friend has cancelled it before.", "role": "user" }, { "content": "Yes, it may be. Thank you for approaching us.", "role": "assistant" }, { "content": "Welcome.", "role": "user" } ]
no_reservation
{ "flight": [], "name": "Christine Carter", "status": "no_reservation" }
{ "airline_preference": null, "class": null, "departure_airport": "EWR", "departure_day": "24", "departure_month": "Aug", "departure_time": null, "goal": "cancel", "max_connections": 1, "max_price": 200, "name": "Christine Carter", "return_airport": "MSP", "return_day": "26", "return_month": "Aug", "return_time": "afternoon" }
{ "flight": [], "name": "Christine Carter", "status": "no_reservation" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello.", "role": "assistant" }, { "content": "Myself Dorothy Williams.", "role": "user" }, { "content": "How may I help you out?", "role": "assistant" }, { "content": "I am planning to travel Dallas this week day. Can you please help me in booking the ticket from SFO to DFW?", "role": "user" }, { "content": "Sure, I will help you in booking the ticket. May I know your travelling dates please?", "role": "assistant" }, { "content": "I will drop-off 01/09 and gain I will retrieve on 01/11.", "role": "user" }, { "content": "Do you have connection limit?", "role": "assistant" }, { "content": "I prefer for direct flight.", "role": "user" }, { "content": "Sorry, there are no flights found in our database.", "role": "assistant" }, { "content": "Not an issue, anyway thank you very much for your kind information.", "role": "user" }, { "content": "Thank you for choosing us.", "role": "assistant" } ]
book
{ "flight": [], "name": "Dorothy Williams", "status": "no_flight" }
{ "airline_preference": null, "class": null, "departure_airport": "SFO", "departure_day": "9", "departure_month": "Jan", "departure_time": null, "goal": "book", "max_connections": null, "max_price": 500, "name": "Dorothy Williams", "return_airport": "DFW", "return_day": "11", "return_month": "Jan", "return_time": null }
{ "flight": [ 1018, 1024 ], "name": "Dorothy Williams", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. What can I do for you at this moment?", "role": "assistant" }, { "content": "I want to travel from ATL to PHL, can you please avail me a flight ticket?", "role": "user" }, { "content": "Sure, may I know your travelling dates?", "role": "assistant" }, { "content": "My travelling dates are from Aug 1st to Aug 3rd.", "role": "user" }, { "content": "Can I know your good name please?", "role": "assistant" }, { "content": "I am Donna Edwards.", "role": "user" }, { "content": "Do you have any other preferences?", "role": "assistant" }, { "content": "I want a break in between my journey.", "role": "user" }, { "content": "We found a Spirit Airlines with fare of 100 and a lay by in between the journey matches your schedule.", "role": "assistant" }, { "content": "Please proceed.", "role": "user" }, { "content": "Your ticket has been confirmed with flight number 1013.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1013 ], "name": "Donna Edwards", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "ATL", "departure_day": "1", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 500, "name": "Donna Edwards", "return_airport": "PHL", "return_day": "3", "return_month": "Aug", "return_time": null }
{ "flight": [ 1013 ], "name": "Donna Edwards", "status": "book" }
[ { "content": "Hello. I am Nancy Hall.", "role": "user" }, { "content": "Hello, how may I assist you at this moment?", "role": "assistant" }, { "content": "I want to travel from DFW to IAH. Can you help me to book a flight ticket?", "role": "user" }, { "content": "Sure, I am here to help you in booking. Kindly provide your travel dates to reserve a flight.", "role": "assistant" }, { "content": "I want to fly in the flight on 04/01 and 04/03.", "role": "user" }, { "content": "Ok, please be on hold, let me check for the flight availability.", "role": "assistant" }, { "content": "Ok, take your own time.", "role": "user" }, { "content": "Hawaiian airlines is having a flight with a single halt and ticket fare is 100, shall I proceed with booking?", "role": "assistant" }, { "content": "Proceed to booking.", "role": "user" }, { "content": "Ok, your ticket has been reserved with the flight-1006.", "role": "assistant" }, { "content": "Thank you for your help.", "role": "user" }, { "content": "Welcome, have a happy journey.", "role": "assistant" } ]
book
{ "flight": [ 1006 ], "name": "Nancy Hall", "status": "book" }
{ "airline_preference": null, "class": "business", "departure_airport": "DFW", "departure_day": "1", "departure_month": "Apr", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 1000, "name": "Nancy Hall", "return_airport": "IAH", "return_day": "3", "return_month": "Apr", "return_time": null }
{ "flight": [ 1027 ], "name": "Nancy Hall", "status": "book" }
[ { "content": "Hello.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "I need to travel from PHL and LGA, can you please reserve flight ticket?", "role": "user" }, { "content": "Sure, I am here to help you with that, can I know your good name to proceed further?", "role": "assistant" }, { "content": "Myself Daniel Perez.", "role": "user" }, { "content": "May I know on which dates you are willing to travel?", "role": "assistant" }, { "content": "My travelling dates are Aug,23 and Aug,25.", "role": "user" }, { "content": "Do you need any flag stop in between journey?", "role": "assistant" }, { "content": "I prefer one connecting flight.", "role": "user" }, { "content": "Is there any other specifications regarding your journey?", "role": "assistant" }, { "content": "No other specifications needed.", "role": "user" }, { "content": "Thank you for the information, please wait for a while.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "There is a flight in JetBlue airlines with the price of 100 having one connection and economy class. Can I proceed to booking?", "role": "assistant" }, { "content": "Please proceed with the reservation.", "role": "user" }, { "content": "Your booking is confirmed and the flight number is 1014.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1014 ], "name": "Daniel Perez", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "PHL", "departure_day": "23", "departure_month": "Aug", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 200, "name": "Daniel Perez", "return_airport": "LGA", "return_day": "25", "return_month": "Aug", "return_time": null }
{ "flight": [ 1014 ], "name": "Daniel Perez", "status": "book" }
[ { "content": "Hi, Margaret Evans is my name.", "role": "user" }, { "content": "Hello, how may I help you?", "role": "assistant" }, { "content": "I am willing to book a flight on Oct 25th to reach Philadelphia, so please help me in booking a flight with a halt.", "role": "user" }, { "content": "Sure, may I know your source and destination airport codes?", "role": "assistant" }, { "content": "Sure, my airport codes are HOU - PHL.", "role": "user" }, { "content": "Ok, when you will return from PHL?", "role": "assistant" }, { "content": "I have planned to return on 27th of Oct.", "role": "user" }, { "content": "Please wait a moment to check flight availability.", "role": "assistant" }, { "content": "Sure.", "role": "user" }, { "content": "We found a flight from Spirit airline with 1 connection and the fare is 100 with an economy class.Shall I proceed?", "role": "assistant" }, { "content": "Ok, please confirm my booking.", "role": "user" }, { "content": "Your ticket is booked with 1008 flight number.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "Thank you for reaching us.", "role": "assistant" } ]
book
{ "flight": [ 1008 ], "name": "Margaret Evans", "status": "book" }
{ "airline_preference": null, "class": null, "departure_airport": "HOU", "departure_day": "25", "departure_month": "Oct", "departure_time": null, "goal": "book", "max_connections": 1, "max_price": 5000, "name": "Margaret Evans", "return_airport": "PHL", "return_day": "27", "return_month": "Oct", "return_time": null }
{ "flight": [ 1008 ], "name": "Margaret Evans", "status": "book" }
[ { "content": "Hi.", "role": "user" }, { "content": "Hello. How can I help you?", "role": "assistant" }, { "content": "Jennifer Mitchell here. Owing an emergency, I want to cancel my recent reservation. Can you please help me?", "role": "user" }, { "content": "Sure, I will help you to cancel your reservation.", "role": "assistant" }, { "content": "Thank you.", "role": "user" }, { "content": "I found your reservation and it is successfully cancelled.", "role": "assistant" }, { "content": "Thank you for the help in cancelling my ticket.", "role": "user" }, { "content": "Welcome.", "role": "assistant" } ]
cancel
{ "flight": [], "name": "Jennifer Mitchell", "status": "cancel" }
{ "airline_preference": null, "class": null, "departure_airport": "MSP", "departure_day": "15", "departure_month": "Mar", "departure_time": null, "goal": "cancel", "max_connections": null, "max_price": 500, "name": "Jennifer Mitchell", "return_airport": "AUS", "return_day": "17", "return_month": "Mar", "return_time": null }
{ "flight": [], "name": "Jennifer Mitchell", "status": "cancel" }