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I had a company come in and clean my carpets recently, and while they were in the house they managed to chip a part of my laminate flooring.

picture of the chip with a dime for reference

I went down to the local home improvement megamart, and they suggested a putty designed for this purpose, but they didn't have a putty that was close to the color of the floor. Most of the putty colors were very light compared to the color of the wood.

They've also got some "pens" that I believe are for hiding damage to stained wood, and some of these are considerably darker. However, the chip is deep enough that it would be pretty noticeable if I just colored over it.

What should I do to repair the floor in such a way that it's the least noticeable afterwards? Bear in mind that I'm somewhat of a novice, so detailed advice would be appreciated.

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I would call the cleaners office and have them pay for the repair. –  mikes Mar 18 '12 at 22:55
@mikes, they first denied that it had been damaged ("it was like that when we got here") and then denied responsibility ("must've been someone else"). I don't really have the energy to fight them on it; they're just not going to be invited back. –  agent86 Mar 19 '12 at 1:50
Try the "pens" first and see how it looks. Your eye is drawn to the mark because it stands out. If you don't like the results, follow @Steven's advice and go for a replacement board. –  Jon Raynor Mar 19 '12 at 15:03
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1 Answer

up vote 4 down vote accepted

That looks like the chip is in the transition piece and not the floor boards. For the best results, just replace the entire piece. It doesn't look like it matches exactly anyways, so just try to find something very close. If you know where the floors came from you might get really lucky and end up with the identical part.

It is likely glued in place, though it might also be nailed (I can't tell from the pic). Either way, you need to carefuly pry it up, being careful not to damage the floor. Buy some construction adhesive and glue it back down and put a few phone books on it until it dries. Make sure to wipe up any excess glue with a damp rag before it dries. It was likely cut to fit so you will need to cut the new piece. If you don't have a saw to do this, take a measurement (measure twice, cut once!) with to where you are buying it and see if they will cut it for you.

The other methods you mentioned are suitable alternatives. If the color is matched well, it won't be very noticeable when standing. Crawling, maybe.

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What holds the transition piece in place? How would I remove it and secure the replacement? I'm not sure if we can get a replacement board, but I'll check. It was installed by a previous owner. –  agent86 Mar 19 '12 at 1:51
@agent86 I added more info to the answer –  Steven Mar 19 '12 at 20:21
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