

Verizon will offer Pre smartphone in the next six months or so








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Sprint losing customers because of Pre
By JosefTor on 5/29/2009 3:24:53 PM , Rating: 2
I'm not sure if I'm the only person who thinks this but... I see the Pre as hurting Sprint more then helping it. The exclusivity contract is not long enough for the majority of people to jump carriers, the price of the monthly contract is to high compared to other carriers, and they are losing long time customers like me who are completely fed up with Sprint.

I have stayed with Sprint waiting for a cool phone to finally hit the carrier that I could use with my cheap plan (not zero but still a grandfathered plan). Even after Sprint customer service promised me I would be able to keep my plan, I find out they will not only charge higher for upgrades but also not allow ANY older plans. With Sprints crappy cell reception, their plans need a steep discount. Plus, why switch to sprint when the best exclusivity contract they can get for one cool phone is 6 months while other carriers have other cool phone options like the iphone and the storm. I have a feeling with long time faithfuls like me leaving, and not many converts... Sprint is in a world of pain and they don't even know it.

Bye Sprint and the poor management of the service since around 2005. (I've been a customer since 2001 when I had nothing but raving to do)

By mcnabney on 5/30/2009 1:17:27 AM , Rating: 1

If you are thinking about changing carriers here are some tips. First, understand what your needs and wants are. Different carriers do different things well and other things poorly or just so-so. AT&T's network is decent and the iPhone is an excellent product. Never underestimate the importance of a well designed user interface. Verizon usually charges higher service prices on average, but that is shrinking now that they are adding no-charge goodies like their Family and Friends program. They do have by far the largest, best performing, and most reliable network. When I go to NFL games I walk right past a portable cell tower that Verizon deploys on the back of a truck. The worker told me that they bring one out to pretty much any large gathering of people to ensure maximum system capacity to offset the large number of users. The other carriers don't do things like that. You pay a little more and you get a little more. Anyway, T-Mobile is actually pretty good in communities that they actively compete in. They are worth a try since their customer service is nearly on-par with Verizon and their rates are a bit cheaper on a per minute basis. Their data products are a bit limited though. Sprint is just a mess. They are the cheapest and they deliver the absolute least in everything. They really need to get their act together.


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