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Since the update to 12.04, there's been a problem specifically related to audio/video playback in Google Chrome.

The problem only affected the Google version but not the Chromium nor the Firefox Browsers.

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Just to add for windows users with same problem who may have stumbled across this thread like me: I had also 3 plugin files like you see in the answer. two in \Users\...\AppData\Local\Google\Chrome\... and another in \Windows\system32\Macromed\Flash\... Disable the Chrome plugins but leave the Macromedia plugin active, and it'll solve the sound issues. –  Nomæd Jul 29 '12 at 15:22

1 Answer 1

up vote 39 down vote accepted

Update July 19th 2012:

As of today, this happened once again, and I solved it with the same method, so this could apply to any version. It's not clear (at least for me) if this is a bug related to Chrome updates or something else. If someone could clarify this, I would be grateful. On the other hand, if you go down to this road, take it as a temporary solution.

The solution:

Here's what I did.

  1. On Google Chrome entered chrome://plugins/ and look where the flash plugin was. I saw that there were 3 different plugins installed.

enter image description here

  1. On the right side of the window I pressed the "+" sign on "Details".

enter image description here

  1. I disabled (by clicking on "disable") each one of them, one at a time, and finally, after some tests, the one that worked for me was the one that was called /usr/lib/flashplugin-installer/libflashplayer.so (the "original" flash plugin, and not the integrated chrome version). enter image description here

I'm no expert, but I think there are some problems related to the integrated version, so untill a new version is released, I'll stick to the "original" plugin.

Hope it works for you!

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thanks a lot, it seems to help. :) –  weima Aug 30 '12 at 20:43
For whatever reason I only had one flash plugin installed - adobes's. And still kept having these annoying audio interruptions / stuttering. Step 1 from this official ubuntu help page did the trick. Was some sort of conflict with alsa. –  gorlum0 Sep 2 '12 at 11:33
Thanks gorlum0 for this link! this solution (only step 1) not only fixed the sound issues related to flash in Chrome, but in Firefox as well!! Was a little bit dubious command (as it works the kernel in some way), but worked perfectly in the end. Great! –  Brüno Sep 18 '12 at 17:10
I was able to fix this problem by doing killall pulseaudio and rm -r ~/.pulse* rather than the entire reinstallation command linked to by gorlum0. (I tried messing with about:plugins first, but it didn't completely work.) –  nkorth Dec 1 '12 at 18:51
I'm in 11.10 using Chromium 24.x. With chromium, we only have /usr/lib/flashplugin-installer/libflashplayer.so. So, no point looking at about:plugins. I just tried killall pulseaudio, and the sound stuttering in videos just stopped. Noticed that pulseaudio instance was spawned when I killed it. –  KasunBG May 6 '13 at 19:22

protected by Community Jul 20 '12 at 9:39


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