Deploy the Bomgar Virtual Appliance OVA File

Virtual Appliance Software Email

  1. Open the email you received from Bomgar Technical Support and click the link to download the Bomgar Virtual Appliance.ova file.


Deploy OVF Template



Deploy OVF Template - Source

  1. In the Source section of the deployment wizard, select the Bomgar Virtual Appliance.ova file.



OVF Template Details

  1. Review the OVF template details.


End User License Agreement

  1. Read and accept the end user license agreement.


Name and Location



Deployment Configuration



Host / Cluster

  1. Choose the host or cluster on which you want to run the Bomgar Virtual Appliance. Select a location to which you have rights.


Resource Pool

  1. Select a resource pool to which you have rights.





Disk Format



Network Mapping

  1. Select the appropriate network mapping for your environment. Your virtual appliance can function anywhere in your network with internet access. However, if you are going to access systems outside of your network, for optimum security Bomgar recommends that you place the virtual appliance in a DMZ or outside of your internal firewall. Network location considerations are outlined in the table below. For detailed information about network locations, see The Bomgar Appliance in the Network.
Network Location Considerations for Bomgar Appliances
Network Location Advantages/Disadvantages

Outside your firewall

Does not require that ports 80 and 443 be open inbound for TCP traffic on your firewall. Simplifies the setup process significantly because both the representative and customer clients are built to resolve to a specific DNS; if your registered DNS resolves to a public IP address directly assigned to your appliance, no additional setup is required by you to initiate a session.


May require additional setup depending on your router or routers.

Inside your firewall




  1. Go back to the email you received from Bomgar Technical Support and copy the Appliance License Key. In the deployment wizard, paste the key into the field.



Ready to Complete

  1. Review your settings and click Finish.