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How come my Compaq freezes up?

post #1 of 5
Thread Starter 
If I leave the CD drive open for too long, the whole laptop freezes up. Why....

And on another note, whenever the wireless internet cuts out, the blue switch/on light for the wireless card flickers for just a moment...if that means anything. lol.

post #2 of 5
Thread Starter 
It's confirmed about the wireless internet thing, whenever the net dies it is at the exact moment that the power indication for the wireless card flickers!

Note: I have a Presario V4000.

Help is very gladly appreciated!
post #3 of 5

1) Update BIOS...

2) Update Wireless firmware...

3) Update Drivers...

4) Check for a virus... run Microsoft Anti-Spyware, Adaware, Spybot Search & destory...

We can go from there...
post #4 of 5
Thread Starter 
1) How do I update my BIOS? How do I even find out what version I have...etc lol
2) Same question really, how do I update my wireless firmware?

In relation to the above, what if that screws up the laptop? I can hardly bring it in and say fix it on the warranty because I screwed it up.

3) My drivers are up to date
4) I use Adaware SE and NAV05, no viruses.

Forgive me for sounding like a total newbie
post #5 of 5
1 & 2) You can download the files from the HP/Compaq websites... Also do the CD rom drive firmware... If there is more than one listed for your exact number we will have to figure out which on you have...

Well it should only mess up if the system gets turned off before its done... If your still under warranty i recommend sending it to HP/Compaq... They will fix it quickly for you...

If you call them and talk to them about this, they may ask you to do what i have asked and if something happens its there fault...
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