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Comments     Threshold


Still going the wrong direction
By dgingerich on 10/14/2012 9:57:16 AM , Rating: 2
The biggest problem I have with Best Buy is them having things in stock. I go in, look for what I want, and it's not there 9 times out of 10. They need to fix that first and foremost.

The second problem is that the layout is confusing. I can appreciate having certain high value/ low profit departments in the back and the low value/ high profit sections up front. I get that. What I don't like is the way they've laid out their stores to be a maze of low priced garbage that I can't even find my way over to the computer department.

The last one is selection. There just isn't the selection there used to be back when I used to work there. The last one I went to, near Park Meadows shopping center in Colorado, had half a dozen laptops, not counting the Macs, and none of them were worth anything. They were all using Intel integrated graphics. They had all of two external hard drives, at 500GB and 640GB, neither USB 3.0. Everything was out of date, low powered, slow, general consumer garbage. Perfect for the idiot masses, but noting of substance. In the movie department, they had reduced it to 3 aisles. It was actually smaller than Target's movie department. Their music department was down to one aisle. That really confused me. Their music and movie department was more than half the store when I worked there. Now it's down to a footnote.

Until they fix these things, I won't be shopping there again.

