Listening to children

Through services such as Childline, counsellors like Sarah give a generation of children a voice when no one else will listen.

Watch Sarah's story

1 in 5 children in the UK have suffered abuse, robbing them of their childhood1.

That’s why trained counsellors like Sarah are so important, so they can be there for children when no one else is.  

Here Sarah shares the story that’s stayed with her of how she helped a young boy understand that the death of his mother wasn't his fault.

Watch this video



How does it work?

Our Childline service is there to give young people a voice when no one else is listening. Whatever problems or dangers they’re facing, we’re a place for them to turn for support – any time of day or night.

Last year, Childline counsellors like Sarah were there to carry out almost 280,000 counselling sessions with children and young people. They were there to help them when they felt no one else would listen. And our Childline website received almost 3.2 million visits, providing information and advice to help young people overcome any worries they had.

Donations from people like you mean Sarah is there for young people when no one else will listen.

Learn more about Childline

“Some young people come to us about self-harm, anxiety, depression. So just being able to sound off means the world to them because they don’t have anyone else in their life they feel able to do that to.”

Sarah / Childline counsellor

Explore the real stories behind our campaign

Protecting a generation


Michelle's story

Rebuilding lives


Chris's story

Supporting parents


Nikki's story

About us

Learn more about what we do and how our amazing practitioners and volunteers work, every day, to make child abuse a thing of the past.

Find out more



