Why have I been referred?


How will I hear about where and when the appointment is?

GP practices and hospitals use different ways of arranging appointments:

Electronic Referral Service (ERS): The surgery will either give you a reference number and a password you can use to book, change or cancel your appointment online or by phone. Alternatively they may book an appointment at your chosen hospital at a date and time that is convenient for you.

Hospital Letter: You may receive a letter from the hospital confirming your appointment. You need to reply as soon as possible and tell the hospital if you are unable to attend on the date offered. Alternatively, sometimes patients receive a letter asking them to phone the hospital to make an appointment with a specialist.

If you have any queries in relation to your referral appointment, please contact the hospital department directly, so they can help you.

Click on the link below to download the referral checklist and more information: