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I used Philips to install a new boiler in my home as part of the RISE heat loan program. When I called for an estimate, a very friendly and helpful receptionist answered and scheduled the appointment. I called several plumbing and heating contractors and at least half of the the calls went straight to voicemail. roughly half of those never called me back, so it was nice to speak directly with someone. The wait for the appointment was maybe a tad longer than I would have liked (about a month), but it was the same situation with several places I called. The person who did the estimate was John, the owner of the company. The guy obviously knows his business, and his estimate was in line with the other ones I had received. What ultimately made me go with Philips was their thoroughness and their willingness to work with me to navigate the RISE heating loan program. The workers managed to remove the old, hulking oil boiler from the confines of my basement and install the new one in a day. Not an easy job, and the quality of the work was excellent. Overall, customer service and quality of work were excellent.
Lantz H. - Provided by Yelp
Tammy Barnhart - Johnston, RI
Bill G.
Exchanging our oil over to gas entailed a lot of work, and the job you did for us was outstanding. The town inspector as well as RISE commented on how impressed they were with the end result. You and your guys were incredible! Rebecca and Kim provided the best customer service ever. Sure, I've had good customer service in the past but nothing like they provide. I was and am amazed with the follow-up phone calls and information they provided to me on a daily basis. Kudos ladies!
Pam Irelan
Fancoise L.
Everything went well. Phillips plumbing has been my provider for 8 years. Special thanks to Bernie.
E Christina H.
“Thank you guys for everything. When things didn’t go right the first time, you guys made it right. Thank you!!”
Thank you so much for all your patience and invaluable information with this job! I'm so in love with my new furnace that sometimes I go down in the basement and have a candlelight dinner with it!
Sheila L.
We had a flood in our basement due to a problem with our boiler and Phillips Plumbing responded quickly and did an excellent job fixing our issue! Thank you!
Alexis S.