2002 Jeep Grand Cherokee 4.0L from North America




Electrical, transmission, alignment.

General Comments:

Have had the Jeep since 2002.. I love it, goes anywhere in the mud or the snow (best 4 wheel drive I can think of).

However this year so far I've had to replace the wiring harness, air filter (normal), and spark plugs.

Now I'm getting a governor sensor failure reading when I plug in the diagnostic machine.. At full throttle it eventually crawls up to the speed limit. Very, very sluggish. At times when accelerating, it will jerk like it's popping into a lower/higher gear. When I put it in 4 wheel drive lo gear, it makes a binding snapping sound when rolling forward, even at light acceleration.. Any ideas?

Would you buy another car from this manufacturer? No

Review Date: 28th October, 2007

2002 Jeep Grand Cherokee CRD 2.7 from UK and Ireland


OMG I've had enough of this damn Jeep!


I have had to have the front discs and pads changed or skimmed at approx every 4000 miles since new. Now the vehicle is out of warranty, the dealers and customer care do not want to get involved; they say I'm just unlucky and that there is nothing they can do about it!

Can anyone advise on this matter? I get told different things by every service manager I speak to at the dealers: it's my driving, I brake too hard, I don't do enough miles, the discs are rusty because I go through puddles, the Jeep is faulty, but it's out of warranty, I'm just one of the unlucky ones, others Jeeps used to get it, but it seemed to clear up by itself (!) the list is endless! Can anyone recommend a possible solution?

General Comments:

The front discs have been replaced/repaired approx 6 times.

It judders and shakes all over the place, and it's only done 35000 miles!

It had new injectors at 15000 miles.

I get car sick if I sit in the back.

It handles like crap round corners.

The heated seats keep packing up all the time.

The AC has broken down twice.

I love my Jeep when it's good, but when it's misbehaving I HATE it!

Would you buy another car from this manufacturer? Don't Know

Review Date: 2nd August, 2007

21st Sep 2007, 11:14

Jeep Brakes are completely under spec for the vehicle. They are also two piece disks hence the warping. Claimed to have fixed the problem by replacing the caliper mechanism... Mate says it still warps.

They should have been class-actioned (sued) a looooong time ago. My '96 & 2001 jeeps both had the same problem.

21st Sep 2007, 21:12

I replaced the rotors on my 96 Cherokee several times before Chrysler admitted a problem and sent me a recal notice to replace them. Those warped also. I sold the Jeep, now it is someone else's problem. Buy a Chevy. Or put good aftermarket rotors on it.

29th Sep 2010, 03:14

I have a Grand Cherokee 2002 2.7 CRD and what a load of rubbish!

I bought it at 1 year old and I think they saw me coming. I have replaced injectors, ignition, air conditioning, brake pads.

I won't get rid of it as it is worthless. I might as well run it into the ground and buy a Discovery.

2002 Jeep Grand Cherokee Laredo 4.0 from North America


A dinosaur



The windows regulators broke.

General Comments:

This was a lot of expense and not covered by the warranty. I paid extra for the 100,000 mile warranty, and it never seemed to fix anything that went wrong.

The engine hesitated going up hills. Towards the end, just before I traded it in, the gas mileage and performance were terrible.

The real shock was the trade in value. I paid $28,000 dollars and took excellent care of the car, always parking it away from other cars so I wouldn't get dings on it, kept up on all the maintenance, it was like new, and I was offered only $7,500 from several dealers.

In the beginning I loved the Jeep, but was very disappointed in the quality overall.

Would you buy another car from this manufacturer? Yes

Review Date: 19th July, 2007

7th Feb 2012, 06:45

I would recommend slowly moving into aftermarket parts if anything goes wrong.

Brakes; my friend was going through dealer brakes like Skittles... that's until he got good aftermarket ones that ran him about $60 extra, but since that change, braking has improved, and he has yet to replace them.

You can't always rely on what the dealers say... well you can't rely on them period, unless you know them AND trust them.