We are constantly working to improve Suzy's features and performance. Each time you open the BleepBleeps app and Suzy connects she checks if she has the latest software. If Suzy needs updating the app downloads her new software, transfers it across, Suzy then installs it and restarts. This is a delicate process and Suzy is very vulnerable during this time (it's like open heart surgery!) so please be careful not to unplug her or she may die :(

Warning: it is possible to permanently break Suzy if she is unplugged during the upgrade process!

If you have any problems with the process then please email help@bleepbleeps.com