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View blocked users


View blocked users

If a user is manually banned or flagged as exceeding max attempts, the user can be blocked (not allowed to use the Password Reset application).

About this task

Events include:
  • The user exceeded the limit for the number of failed password attempts.
  • The most recent password reset occurred before the wait time required until the next reset.
  • The user failed to provide the correct information while attempting to reset the password.

If the number of blocked or locked users exceeds the limit within a defined time interval, it triggers a system log event. You can configure the number of blocked, or locked, users and the time interval required to generate the log event by setting the password_reset.activity_monitor.incident_threshold and password_reset.activity_monitor.incident_window properties.


To view the list of blocked users, navigate to Password Reset > Blocked Users.