Same day no mistake

Book with confidence at

Everyone makes the odd mistake. That's why at we give you until midnight on the same day you make your booking to let us know and we will correct your flight details with no change fees.

What mistakes do we waive?

If you've made an error while making your booking, we'll waive the service and change fees associated with correcting mistakes, including:

Lists mistakes we waive with no change or service fee
Mistake to change Waived
The spelling of your name Yes  
Time, day or month of your flight Yes  
To and/or from destination Yes  
Swap gateways
(eg. if you accidentally book London to Sydney, instead of Sydney to London)
Fare type or cabin Yes  

How to reverse your mistake

Simply advise us by midnight on the day of making the booking by calling 13 13 13 within Australia or contact your local Qantas office.

Important information

Disclaimer: * The policy only applies to bookings made at Only change and service fees will be waived. If the new fare is a higher value, the difference is payable by the customer. Changes are subject to availability.