Conditions & Terms 

General Terms of sale and delivery of V & V Decofleur B.V.

1. General

2. Confidentiality promises: Decofleur ensures confidential handling of all customer data received.
3. Transaction security: All transactions used with Credit Card and Internet Banking are made at payment pages that are secure through the use of encryption with SSl. Credit Card holders are asked for their CVV (Credit Card Verification Code) to prevent fraud.
4. Relation Cardholder Narrative: Transactions with Credit Card will appear on your credit card statement as WWW.DECOFLEUR.COM / N.W.HOUT NL
5. Copy of the transaction data: Decofleur asks the cardholder explicitly to retain a copy of the transaction at an easily accessible place.

2. Offers

1. Our offers are without obligation.
2. A transaction via the internet will only exist after acceptation of the order by Decofleur. Decofleur is allowed to reject order or to set certain conditions to a delivery, unless stated otherwise. If the order placed through the internet, did not reach Decofleur due to technical reasons, no transaction exists.

3. Prices

1. The prices we quote, unless mentioned otherwise, are exclusive of purchase tax and shipment and transport costs.

4. Forwarding (Shipping)


5. Delivery


6. Circumstances beyond our control


7. Liability and complaints

1. Complaints connected with deliveries are to be made in writing within 8 days after the goods should have been received by the buyer. If the buyer fails to do so, we consider ourselves to have delivered in accordance with our obligations.
3. Decofleur can't be held accountable for consequential damage to products.

8. Payment

1. Unless the invoice states otherwise, all orders have to be prepaid before delivery has taken place. If a possible period of credit payment is exceeded, a 1% interest is due for every month or part of the month by which the term is exceeded. A complaint does not postpone the obligation of payment. A settlement of debts is never allowed.
2. All judicial and extra-judicial collection fees are to be paid by the buyer. The extra-judicial fees are at least 15 per cent of the main amount overdue, but with a minimum of EU 250,- and are claimable without any further summons as soon as we have handed the claimable debt over to a third party for collection.

9. Security

1. In case of non-payment of an amount or discontinuance of payment and if there is cause for reasonable doubt on our part concerning the correct execution of obligations by the buyer, after we have come to the agreement, the buyer is obliged, at our first request, to pay in advance or to give security for payment.
If the buyer falls to fulfill this obligation, we will regard it as a default and will be entitled to cancel the agreement completely or partly, without further proof of default or court settlement, in which case we can claim a compensation amount, which is at least the same as the buyer owes us according to the agreement.
2. All goods delivered and to be delivered remain our property until all claims we have or shall have with the buyer, for whatever reason, are settled. If the buyer does not comply with any obligation stated in the agreement, we have the right to take the goods back, without any proof of default being required, in which case the agreement is cancelled without a court settlement, and our right to compensation remains.
3. If non-payed goods are reclaimed, Decofleur is entitled to take back goods at the (non-paying) buyer that are technically identical to the reclaimed goods. Technical identical is decribed as goods that could be reselled by Decofleur under the same description as these goods.

10. Disputes

1. Dutch law applies to all our agreements.