SugarSync for Windows won't open after installing an update

We have discovered an issue where the SugarSync desktop application for Windows won't show on the screen, despite the program running in the system tray down by the clock on the bottom right of your screen. Double clicking the system tray icon will open the window.


To work around this issue, do the following:

  1. Bring up the Task Manager by pressing Ctrl​+Shift​+Esc​ on the keyboard.
  2. Click on More Details at the bottom if necessary.
  3. Scroll down and find SugarSync.exe, usually under "Background Processes."
  4. Right-click on SugarSync.exe and choose End Task.
  5. Launch the SugarSync app again.

You should be able to close and re-open the app normally.


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