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blank monitor

HP Recommended
dell computer with Hp monitor
Microsoft Windows 10 (32-bit)

At power on the monitor will display "monitor going to sleep" which lasts 4 or 5 seconds and the screen goes blank.

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HP Recommended

Hey there! @bruceedward,


Please share the complete model name or product number of the monitor and PC.


Have you tried checking with a different monitor? Does the issue persist?


Have you tried checking with a different video cable? Does the issue persist?


Have you tried connecting the monitor to a different video port? Does the issue persist?


Try the monitor on another computer to ensure that the monitor is functional.


Try the steps recommended below to restore monitor to factory settings.


To access the OSD menu and make adjustments, do the following:
2. To access the OSD menu, press one of the Function buttons on the bottom side of the monitor's front
bezel to activate the buttons, and then press the Menu button to open the OSD.
3. Use the three Function buttons to navigate, select, and adjust the menu choices. The button labels are
variable depending on the menu or submenu that is active.
4. Select management from the list.
Select factory default settings to restore monitor back to the factory settings.
5. Select exit from the OSD menu. 


Try checking with a different monitor or different cable and check if it helps.


Refer this article to know more information about monitor issues. Click Here


Refer this article to know more information about blank screen issues. Click Here


Let me know if this works!


I hope you have a great day! 🙂




I am an HP Employee

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