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Facebook Qualitative Researcher, AI in Boston, Massachusetts




Our role is to deeply understand people and communities, and drive insights that can shape AI-based innovation. We aim to inspire design, engineering and research scientists to solve people problems where AI can make a significant difference and create futures where people and societies will thrive.The mission of AI Integrity is to build state-of-the-art AI solutions to keep people safe on the Facebook family of products. Our role is to facilitate a real-world understanding of the people impacted by AI Integrity’s work: those who will create content, view content, or be tasked with evaluating that content.

Required Skills:

  1. Orchestrate strategic visioning and analytical activity, moving between macro trends and micro trends and developing substantiated POV's for AI related topics

  2. Partner with design, engineering and research peers to develop AI use cases that start with people's needs at the center and demonstrate Facebook AI technology

  3. Identify opportunities to constantly improve the quality of thinking applied to AI insights

  4. Does not need to do own advanced statistics, but must be able to talk articulately about past experience designing and executing online surveys and mixed methods studies

Minimum Qualifications:

  1. BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, or economics

  2. Experience designing & conducting international studies, both qualitative and quantitative, that include non-English speaking respondents

  3. Experience moderating 1:1 interviews and has done at least 1 usability study

  4. Experience with data and utilizing numbers to define and support hypotheses

  5. Experience doing research for high tech companies, either as a research vendor or as an internal researcher

Preferred Qualifications:

  1. Prefer 10+ years of research experience—this position requires someone who can effectively navigate difficult interactions with a wide range of senior stakeholders

  2. Presented research findings to senior executives

  3. Experience conducting research with both consumers and highly technical audiences (e.g., developers, IT specialists)

  4. Experience with ethnography and/or diary studies

  5. Demonstrated experience running brainstorming or activation workshops is preferred

  6. Communicate in multiple languages

  7. Educational background in psychology and/or consumer behavior and/or behavioral economics

Industry: Internet
