 Policy Defective product or damaged Item(s) If you receive a defective or damaged product(s) we will meet our obligations under the Consumer Guarantees Act 0000. Please contact us asap at hello@simplemayhem.co.nz so that we can advise you of the best way to return the product. Change of Mind At the moment we only replace items if they are defective or damaged. We are unable to accept products should you change your mind. Please select carefully and feel free to contact us at hello@simplemayhem.co.nz for further information.