 if you are not completely happy with your purchase. Buy with confidence! We just ask that items are sent back unopened and in original packing. Please note customers will be liable for any return postage costs. In the unlikely event that your order is damaged on receipt by you we will of course arrange for an immediate replacement or offer a full refund. We will require a photo of any damage in order to process your refunds. This information is also used to improve our quality control process. 