In my previous experience, many companies would have taken the easy way out and just repaired or patched the problem shingles but he came out with his full team, ripped up all the shingles, the flashing, the ice/water shield, etc. and started from scratch. This cost his team time and resources to assure the job was done right; no cutting corners here! Ken and his team exceeded our expectations and went that extra mile to make sure that our roof looked perfect. I highly recommend and respect this company. The work ethic, honesty, and integrity this company displayed is priceless and rare in this day and age of making the fast dollar. Thank you again, Ken and team, for going over and above and ensuring that we are happy with our purchase and received what we paid for. You are a true gentleman and a master of your craft.