 One of the service guys said to me that BMW have authorised him to throw the proverbial kitchen sink at the problem and have an open chequebook on the warranty claim. As reassuring as that sounds, I haven't had a car for three weeks and needed it this weekend. So wait, there's no courtesy car been offered? That's a bit lax innit? thatsprettyshady 0,000 posts 000 months [report] [news] Saturday 00th April 0000 vsonix said: So wait, there's no courtesy car been offered? That's a bit lax innit? This. A courtesy car should be provided without a second thought, especially where the car has been traded with a known fault which is poor form. The Stiglet Original Poster 0,000 posts 000 months [report] [news] Saturday 00th April 0000 thatsprettyshady said: vsonix said: So wait, there's no courtesy car been offered? That's a bit lax innit? This. A courtesy car should be provided without a second thought, especially where the car has been traded with a known fault which is poor form. No, to their credit they did offer one although it was only today after the continued inconvenience. Unfortunately, my street is controlled parking so they'd need to pay £00 per day too. They weren't so keen on that and I haven't pushed the issue as I'd rather they work with me and not against me. The manager has already said that I've been very reasonable under the circumstances (pregnant wife too) so I hope this will work to my favour if I need to reject the car. thatsprettyshady 0,000 posts 000 months [report] [news] Saturday 00th April 0000 The Stiglet said: thatsprettyshady said: vsonix said: So wait, there's no courtesy car been offered? That's a bit lax innit? This. A courtesy car should be provided without a second thought, especially where the car has been traded with a known fault which is poor form. No, to their credit they did offer one although it was only today after the continued inconvenience. Unfortunately, my street is controlled parking so they'd need to pay £00 per day too. They weren't so keen on that and I haven't pushed the issue as I'd rather they work with me and not against me. The manager has already said that I've been very reasonable under the circumstances (pregnant wife too) so I hope this will work to my favour if I need to reject the car. good call under the circumstances, my only suggestion would be that nothing motivates the dealership to get the car sorted than a demo vehicle tied up long term. The Stiglet Original Poster 0,000 posts 000 months [report] [news] Sunday 0st May 0000 thatsprettyshady said: good call under the circumstances, my only suggestion would be that nothing motivates the dealership to get the car sorted than a demo vehicle tied up long term. 