Returns and Warranty Policy Due to the nature of pro stock hockey gear and the pros stock hockey gear market, we are not able to accept returns or offer warranty on any of our product. When purchasing, please be sure to double check your size etc, and feel free to ask any questions you wish. Shipping We can ship to virtually any address in North America.We offer flat rate shipping in Canada and impressive rates in the United States. Shipping delivery depends on buyers location, and Pro Stock Hockey Gear cannot be held responsible for prolonged delivery times, as borders/customs can slow the process. Pro Stock Hockey Gear will also not be held responsible for fees such as brokerage, duties or additional taxes charged by the shipping company or state / Province in which you reside. In all of these cases, Pro Stock Hockey gear cannot be held responsible for any unseen charges. if you are not sure, please check with U.S. customs for potential charge you will incur. Bauer Shipping Policy Note that there are restrictions on Bauer products, and some Bauer products cannot be shipped to the United States. Pro stock equipment purchased directly from Bauer cannot be SHIPPED to the United States. Pro stock Bauer equipment that wwww.prostockhockeygear.com has purchased from professional hockey clubs Can be shipped into the United States. Each individual Bauer product listing will specify whether or not it will ship into the U.S. Patterns and Flexes While some sticks show flexes and patterns, others do not. We do our best to descibe both patterns and flexes to the best of our ability. We can not be responsible for inaccurated descriptions.