 Sorry to hear about your bad experience and hope Mossberg takes care of the issues quickly so you can start enjoying your 000. Not to thread jack but is there anyone else that is having a problem with Remington 00 Buck and not getting 0 in the tube? I just bought a case of the Rem LE Reduced Recoil 0-0/0 00 Buck and the 0th shell will not go in the tube on my 000 SPX either...it does not miss by much of making it but it will not go in and catch. Just curious.. 