 00 I feel blessed to have found Ken Briesemeister at Improve Today Inc. The services I received from Ken and his team exceeded all my expectations. We recently had 00+ mph sustained winds in our area and, like others in the region, many of my roof shingles tore and blew off and required replacement. Upon finding and calling Ken, he was out the next day, before noon (on a Saturday!) and provided me a comprehensive quote the very next day. I had contacted other companies who appeared to be only interested in customers that would pay their inflated "storm chaser" rates due to the high demand and found that this was the only company who remained ethical and consistently responsive throughout the entire process. Not only did Ken deliver with quality service, he was polite and priced reasonably even though he was backed up due to the aforementioned storms. A few weeks following the new install, I noticed certain areas where the shingles were not laying flat. Ken came out and looked at our roof and told me that he was not happy with the way the roof turned out. Instead of repairing the areas that were not laying flat, he told me that he was going to redo my roof and upgrade from standard 0 tab shingles to and upgraded architectural shingle for my troubles. Not only did he stand by his craftsmanship, he upgraded us to higher quality product to show how much he values customer service and standing by his commitment to complete the job properly.