 Disclaimer This disclaimer ("Disclaimer") sets forth the general guidelines, disclosures, and terms of your use of the 00languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Disclaimer is a legally binding agreement between you ("User", "you" or "your") and 00LANGUAGES LLC ("00LANGUAGES LLC", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. If you are entering into this Disclaimer on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Disclaimer, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Disclaimer, you must not accept this Disclaimer and may not access and use the Website and Services. You acknowledge that this Disclaimer is a contract between you and 00LANGUAGES LLC, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services. Representation Any views or opinions represented on the Website belong solely to the content creators and do not represent those of people, institutions or organizations that 00LANGUAGES LLC or creators may or may not be associated with in professional or personal capacity, unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual. Content and postings You may not modify, print or copy any part of the Website and Services. Inclusion of any part of the Website and Services in another work, whether in printed or electronic or another form or inclusion of any part of the Website and Services on another resource by embedding, framing or otherwise without the express permission of 00LANGUAGES LLC is prohibited. You may submit new content and comment on the existing content on the Website. By uploading or otherwise making available any information to 00LANGUAGES LLC, you grant 00LANGUAGES LLC the unlimited, perpetual right to distribute, display, publish, reproduce, reuse and copy the information contained therein. You may not impersonate any other person through the Website and Services. You may not post content that is defamatory, fraudulent, obscene, threatening, invasive of another person's privacy rights or that is otherwise unlawful. You may not post content that infringes on the intellectual property rights of any other person or entity. You may not post any content that includes any computer virus or other code designed to disrupt, damage, or limit the functioning of any computer software or hardware. Compensation and sponsorship The Website and Services accepts forms of advertising, sponsorship, paid insertions or other forms of compensation. On certain occasions 00LANGUAGES LLC may be compensated to provide opinion on products, services, websites and various other topics. The compensation received may influence the advertising content, topics or posts made on the Website. Sponsored content, advertising space or post may not always be identified as paid or sponsored content. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, 00LANGUAGES LLC will receive an affiliate commission. Furthermore, 00LANGUAGES LLC is a participant in the Amazon Associates program, an affiliate advertising program designed to provide a means to earn advertising fees by advertising and linking to Amazon properties. Reviews and testimonials Testimonials are received in various forms through a variety of submission methods. The testimonials are not necessarily representative of all of those who will use the Services, and 00LANGUAGES LLC is not responsible for the opinions or comments posted on the Website, and does not necessarily share them. All opinions expressed are strictly the views of the poster or reviewer. The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Testimonials may be reviewed for authenticity before they are posted for public viewing. Indemnification and warranties While we have made every attempt to ensure that the information contained on the Website is correct, 00LANGUAGES LLC is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Website is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will 00LANGUAGES LLC, or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information on the Website is for general information purposes only and is not intended to provide any type of professional advice. Please seek professional assistance should you require it. Furthermore, information contained on the Website and any pages linked to and from it are subject to change at any time and without warning. Changes and amendments We reserve the right to modify this Disclaimer or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Disclaimer on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes. Acceptance of this disclaimer You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to access or use the Website and Services. Contacting us If you would like to contact us to understand more about this Disclaimer or wish to contact us concerning any matter relating to it, you may send an email to support@00languages.com This document was last updated on November 00, 0000 Acceptable use Policy Acceptable use Policy This acceptable use policy ("Policy") sets forth the general guidelines and acceptable and prohibited uses of the 00languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and 00LANGUAGES LLC ("00LANGUAGES LLC", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and 00LANGUAGES LLC, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services. Prohibited activities and uses You may not use the Website and Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Policy: Distributing malware or other malicious code. Disclosing sensitive personal information about others. Collecting, or attempting to collect, personal information about third parties without their knowledge or consent. Distributing pornography or adult related content. Promoting or facilitating prostitution or any escort services. Hosting, distributing or linking to child pornography or content that is harmful to minors. Promoting or facilitating gambling, violence, terrorist activities or selling weapons or ammunition. Engaging in the unlawful distribution of controlled substances, drug contraband or prescription medications. Managing payment aggregators or facilitators such as processing payments on behalf of other businesses or charities. Facilitating pyramid schemes or other models intended to seek payments from public actors. Threatening harm to persons or property or otherwise harassing behavior. Purchasing any of the offered Services on someone else's behalf. Misrepresenting or fraudulently representing products or services. Infringing the intellectual property or other proprietary rights of others. Facilitating, aiding, or encouraging any of the above activities through the Website and Services. System abuse Any User in violation of the Website and Services security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following: Use or distribution of tools designed for compromising security of the Website and Services. Intentionally or negligently transmitting files containing a computer virus or corrupted data. Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures. Unauthorized scanning or monitoring of data on any network or system without proper authorization of the owner of the system or network. Service resources You may not consume excessive amounts of the resources of the Website and Services or use the Website and Services in any way which results in performance issues or which interrupts the Services for other Users. Prohibited activities that contribute to excessive use, include without limitation: Deliberate attempts to overload the Website and Services and broadcast attacks (i.e. denial of service attacks). Engaging in any other activities that degrade the usability and performance of the Website and Services. No spam policy You may not use the Website and Services to send spam or bulk unsolicited messages. We maintain a zero tolerance policy for use of the Website and Services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 0000 ("SPAM"). Your products or services advertised via SPAM (i.e. Spamvertised) may not be used in conjunction with the Website and Services. This provision includes, but is not limited to, SPAM sent via fax, phone, postal mail, email, instant messaging, or newsgroups. Sending emails through the Website and Services to purchased email lists ("safe lists") will be treated as SPAM. Defamation and objectionable content We value the freedom of expression and encourage Users to be respectful with the content they post. We are not a publisher of User content and are not in a position to investigate the veracity of individual defamation claims or to determine whether certain material, which we may find objectionable, should be censored. However, we reserve the right to moderate, disable or remove any content to prevent harm to others or to us or the Website and Services, as determined in our sole discretion. Copyrighted content Copyrighted material must not be published via the Website and Services without the explicit permission of the copyright owner or a person explicitly authorized to give such permission by the copyright owner. Upon receipt of a claim for copyright infringement, or a notice of such violation, we may, at our discretion, run an investigation and, upon confirmation, may remove the infringing material from the Website and Services. We may terminate the Service of Users with repeated copyright infringements. Further procedures may be carried out if necessary. We will assume no liability to any User of the Website and Services for the removal of any such material. If you believe your copyright is being infringed by a person or persons using the Website and Services, please get in touch with us to report copyright infringement. Security You take full responsibility for maintaining reasonable security precautions for your account. You are responsible for protecting and updating any login account provided to you for the Website and Services. You must protect the confidentiality of your login details, and you should change your password periodically. Enforcement We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to: Suspending or terminating your Service with or without notice upon any violation of this Policy. Any violations may also result in the immediate suspension or termination of your account. Disabling or removing any content which is prohibited by this Policy, including to prevent harm to others or to us or the Website and Services, as determined by us in our sole discretion. Reporting violations to law enforcement as determined by us in our sole discretion. A failure to respond to an email from our abuse team within 0 days, or as otherwise specified in the communication to you, may result in the suspension or termination of your account. Suspended and terminated User accounts due to violations will not be re-activated. Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. We reserve the right to take any and all additional actions we may deem appropriate with respect to such activities, including without limitation taking action to recover the costs and expenses of identifying offenders and removing them from the Website and Services, and levying cancellation charges to cover our costs. In addition, we reserve at all times all rights and remedies available to us with respect to such activities at law or in equity. Reporting violations If you have discovered and would like to report a violation of this Policy, please contact us immediately. We will investigate the situation and provide you with full assistance. Changes and amendments We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes. Acceptance of this policy You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services. Contacting us If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to it, you may send an email to abuse@00languages.com This document was last updated on November 00, 0000 Cookie Policy Cookie Policy This cookie policy ("Policy") describes what cookies are and how and they're being used by the 00languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and 00LANGUAGES LLC ("00LANGUAGES LLC", "we", "us" or "our"). You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. What are cookies? Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services. Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. What type of cookies do we use? NECESSARY COOKIES Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content. FUNCTIONALITY COOKIES Functionality cookies let us operate the Website and Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits. ANALYTICAL COOKIES These cookies enable us and third party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website. ADVERTISING COOKIES Advertising cookies allow us and third parties serve relevant ads to you more effectively and help us collect aggregated audit data, research, and performance reporting for advertisers. They also enable us to understand and improve the delivery of ads to you and know when certain ads have been shown to you. Your web browser may request advertisements directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their website. Although we do not use cookies to create a profile of your browsing behavior on third party websites, we do use aggregate data from third parties to show you relevant, interest-based advertising. SOCIAL MEDIA COOKIES Third party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit or use the Website and Services, or share content, by using a tagging mechanism provided by those social networks. These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user. Do we use web beacons or tracking pixels? Our emails may contain a "web beacon" (or "tracking pixel") to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should read the email in plain text view or with images disabled. What are your cookie options? If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features the Website and Services offer. Changes and amendments We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes. Acceptance of this policy You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services. Contacting us If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may send an email to support@00languages.com This document was last updated on November 00, 0000 DMCA policy DMCA Policy This Digital Millennium Copyright Act policy ("Policy") applies to the 00languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") and outlines how 00LANGUAGES LLC ("00LANGUAGES LLC", "we", "us" or "our") addresses copyright infringement notifications and how you ("you" or "your") may submit a copyright infringement complaint. Protection of intellectual property is of utmost importance to us and we ask our users and their authorized agents to do the same. It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act ("DMCA") of 0000, the text of which can be found at the U.S. Copyright Office website. What to consider before submitting a copyright complaint Please note that under 00 U.S.C. § 000(f), you may be liable for any damages, including costs and attorneys' fees incurred by us or our users, if you knowingly misrepresent that the material or activity is infringing. If you are unsure whether the material you are reporting is in fact infringing, you may wish to contact an attorney before filing a notification with us. We may, at our discretion or as required by law, share a copy of your notification or counter-notification with third parties. If you are concerned about your information being forwarded, you may wish to hire an agent to report infringing material for you. Notifications of infringement If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification ("Notification") using the contact details below pursuant to the DMCA by providing us with the following information: Identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by this Notification, you may provide a representative list of the copyrighted works that you claim have been infringed. Identification of the infringing material and information you claim is infringing (or the subject of infringing activity), including at a minimum, if applicable, the URL or URLs of the web pages where the allegedly infringing material may be found. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. A physical or electronic signature (typing your full name will suffice) of the copyright owner or a person authorized to act on their behalf. All such Notifications must comply with the DMCA requirements. You may refer to a DMCA takedown notice generator or other similar services to avoid making mistake and ensure compliance of your Notification. Filing a DMCA complaint is the start of a pre-defined legal process. Your complaint will be reviewed for accuracy, validity, and completeness. If your complaint has satisfied these requirements, our response may include the removal or restriction of access to allegedly infringing material as well as a permanent termination of repeat infringers' accounts. If we remove or restrict access to materials or terminate an account in response to a Notification of alleged infringement, we will make a good faith effort to contact the affected user with information concerning the removal or restriction of access. Notwithstanding anything to the contrary contained in any portion of this Policy, 00LANGUAGES LLC reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications. The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement. Changes and amendments We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Reporting copyright infringement If you would like to notify us of the infringing material or activity, you may send an email to legal@00languages.com This document was last updated on November 00, 0000 Refund Policy Refund Policy Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read product description before making a purchase. Contacting us If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to support@00languages.com This document was last updated on November 00, 0000 Lesson Policy Lesson Policy Problem with a Lesson We ask teachers and students to solve any issue between them in a kind and respectful way by mutual agreement and understanding. If there is a problem between a student and a teacher that cannot be solved between them, both parties must provide screenshots including date and time as evidence. This evidence has to be uploaded on the 00LANGUAGES platform. All decisions taken by our 00LANGUAGES staff are final. By accepting this Teaching Policy teachers and students agree that they will not challenge any 00LANGUAGES decision in a conflict. Student's delay If a student arrives too late: The teacher must be available online for teaching throughout the booked lesson. Teachers are not expected to make up for the time lost due to students' delay and they do not have to continue teaching beyond the official end time. If the teacher leaves his/her computer while waiting for the student: Teacher must send a message to the student to let him/her know that teacher will be back at his/her computer in a few minutes. If a student does not attend a lesson: The teacher has the right to be paid in full. However, if the student has had an accident, an emergency, or an honest misunderstanding, the teacher can allow the student to make a new appointment. Teacher's delay If a teacher does not show up or arrives too late: A student has the right to cancel any lesson if the teacher is more than 0 minutes late. In this case the student does not have to wait any longer but has to provide evidence by screenshot that the teacher was not online. The fees will then be transferred back to the student's wallet. In case of a foreseeable delay we ask teachers to inform the student immediately and ask for some additional teaching time. If teachers are unpunctual as a habit this should show in their ratings. Cancellation by Student More than 00 hours before lesson start time: Students can cancel free of charge but on the 00LANGUAGES platform only. The amount paid goes back to student's wallet. Less than 00 hours before lesson start time: Free cancellation is only possible if both the student and the teacher agree to this on the 00LANGUAGES platform. Otherwise the amount paid goes to the teach