Consumer protection act includes all, except -
Passed in 1986
Decision within 3-6 months
ESI hospitals not included
Right to safety
For the first time in India,the Consumer Protection Act 1986 provided consumers a forum of speedy redressal of their grievances against medical services.In the entire health care delivery system the most vital sector is the medical profession (refer pgno:694 park 23 rd edition)
Health education & planning