Integration with CA's Service Desk
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Trying to do 3 things:

1) Call my RESTful API from Service Desk
I need to provide my client, who has both Service Desk and our software, information (ideally a code snippet, but at least an LOE) about how to call my RESTful API from inside a Service Desk flow.  Is there something like: SDProxy.doServiceCall(myServiceInformation)?

2) Call one of SD's APIs to update the ticket.
On the other end of the process, when my software has done its work, is there an easy API to update the Service Desk ticket by ID?  Again, code snippet would be awesome, but LOE would be ok.

3) Subscribe to a JMS queue
My software will actually publish to a JMS message queue, so if Service Desk has a native way to subscribe to that queue and parse the message, I could eliminate step 2) above.  Anyone have code or LOE for that?

MUCH thanks in advance for any information, resources, or (ideally!) answers you can help with.  I found this document (http://www.helsinki.fi/~aulaskar/tietos/sd/ca-servicedesk-webservices-user-guide.pdf), but didn't see anything specific to REST services.
