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World History Volume 1, to 1500 | Early Human Societies | Understanding the Past | null | null | ||
World History Volume 1, to 1500 | Early Human Societies | Early Humans | null | null | ||
World History Volume 1, to 1500 | Early Human Societies | Early Civilizations and Urban Societies | null | null | ||
World History Volume 1, to 1500 | Early Human Societies | The Near East | null | null | ||
World History Volume 1, to 1500 | Early Human Societies | Asia in Ancient Times | null | null | ||
World History Volume 1, to 1500 | States and Empires, 1000 BCE–500 CE | Mediterranean Peoples | null | null | ||
World History Volume 1, to 1500 | States and Empires, 1000 BCE–500 CE | Experiencing the Roman Empire | null | null | ||
World History Volume 1, to 1500 | States and Empires, 1000 BCE–500 CE | The Americas in Ancient Times | null | null | ||
World History Volume 1, to 1500 | States and Empires, 1000 BCE–500 CE | Africa in Ancient Times | null | null | ||
World History Volume 1, to 1500 | An Age of Religion, 500–1200 CE | Empires of Faith | null | null | ||
World History Volume 1, to 1500 | An Age of Religion, 500–1200 CE | The Rise of Islam and the Caliphates | null | null | ||
World History Volume 1, to 1500 | An Age of Religion, 500–1200 CE | India, the Indian Ocean Basin, and East Asia | null | null | ||
World History Volume 1, to 1500 | An Age of Religion, 500–1200 CE | The Post-Roman West and the Crusading Movement | null | null | ||
World History Volume 1, to 1500 | A Global Middle Ages, 1200–1500 CE | Pax Mongolica: The Steppe Empire of the Mongols | null | null | ||
World History Volume 1, to 1500 | A Global Middle Ages, 1200–1500 CE | States and Societies in Sub-Saharan Africa | null | null | ||
World History Volume 1, to 1500 | A Global Middle Ages, 1200–1500 CE | Climate Change and Plague in the Fourteenth Century | null | null | ||
World History Volume 1, to 1500 | A Global Middle Ages, 1200–1500 CE | The Ottomans, the Mamluks, and the Ming | null | null | ||
World History Volume 2, from 1400 | Connections Across Continents, 1500–1800 | Understanding the Past | null | null | ||
World History Volume 2, from 1400 | Connections Across Continents, 1500–1800 | Exchange in East Asia and the Indian Ocean | null | null | ||
World History Volume 2, from 1400 | Connections Across Continents, 1500–1800 | Early Modern Africa and the Wider World | null | null | ||
World History Volume 2, from 1400 | Connections Across Continents, 1500–1800 | The Islamic World | null | null | ||
World History Volume 2, from 1400 | Connections Across Continents, 1500–1800 | Foundations of the Atlantic World | null | null | ||
World History Volume 2, from 1400 | An Age of Revolution, 1750–1914 | Colonization and Economic Expansion | null | null | ||
World History Volume 2, from 1400 | An Age of Revolution, 1750–1914 | Revolutions in Europe and North America | null | null | ||
World History Volume 2, from 1400 | An Age of Revolution, 1750–1914 | Revolutions in Latin America | null | null | ||
World History Volume 2, from 1400 | An Age of Revolution, 1750–1914 | Expansion in the Industrial Age | null | null | ||
World History Volume 2, from 1400 | An Age of Revolution, 1750–1914 | Life and Labor in the Industrial World | null | null | ||
World History Volume 2, from 1400 | The Modern World, 1914–Present | The War to End All Wars | null | null | ||
World History Volume 2, from 1400 | The Modern World, 1914–Present | The Interwar Period | null | null | ||
World History Volume 2, from 1400 | The Modern World, 1914–Present | The Causes and Consequences of World War II | null | null | ||
World History Volume 2, from 1400 | The Modern World, 1914–Present | Cold War Conflicts | null | null | ||
World History Volume 2, from 1400 | The Modern World, 1914–Present | The Contemporary World and Ongoing Challenges | null | null | ||
Workplace Software and Skills | Technology in Everyday Life and Business | Chapter Scenario | null | m00027 | ||
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Computing in the Workplace | The rise of computers for work came out of a need to manage a massive quantity of numbers. The early computers essentially were developed to be “data crunchers.” Their origins date back to the 1800s in France. Joseph Marie Jacquard, a textile merchant, developed a machine to automatically weave designs in fabric using a punch card system, as you can see in [link]. This punch card system laid the foundation for more advances in number calculations, including those developed by Herman Hollerith for the 1880 U.S. census. Hollerith went on to improve the initial punch card system and eventually founded IBM, one of the first major computing companies. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Computing for Personal Use | By the 1970s, new workplace technology filtered into homes in the form of entertainment devices. With technological improvements and more accessible prices, the value of a computer in the home—to help manage everything from household finances to children’s homework assignments—was becoming evident. The advertisement for the Apple II computer shown in [link] shows what this early technology looked like. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Technology Today | The rapid trajectory of innovations in computing has forever changed today’s workplace, where computing power is at our fingertips. It is difficult to imagine any industry that doesn’t depend on computing technology as an integral part of its business. Some of the more basic technologies that are present in businesses may include: |
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Mobile Devices, Digital Imaging, and Gaming | It might be hard to imagine a world without access to information at our fingertips—or, for that matter, a world without Xbox or PlayStation. Today, many households no longer have a traditional landline phone, instead relying on mobile devices. It is estimated that less than 10 percent of homes in the United States have a traditional landline phone. Think about how advances in digital imaging technology over the past half century have forever changed the way we capture and preserve life’s notable moments—our days are now routinely filled with screens and images. The rise of the computing industry has brought along changes in companion industries that have impacted most of our lives in one way or another. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Advances in Technology | Technology is advancing faster than what was previously believed to be possible. In just a short period of time, we have gone from having no computers to today where nearly 90 percent of people in the United States have some access to a computing device. What’s also impressive is that 90 percent of data in the world today was generated in just the last two years. Today’s 5G technology is 100 times faster than 4G, and the rate of adoption of new technologies has diminished from years to mere months in some cases. As you can see in [link], older technologies such as refrigerators and landlines took decades to reach widespread adoption with a majority of Americans buying them, while today’s smartphones and tablets achieve broad adoption as soon as they enter the market. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Workplace and Career Implications | Technology in the workplace has made processes faster and more reliable, increased collaboration, made it possible to work from anywhere, and, overall, changed the typical office culture. The adoption of new technologies in the workplace has some distinct career implications for individuals, while organizations need to figure out the best mix of humans and technology to allow the business to thrive. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computing from Inception to Today | null | m00028 | Importance of Lifelong Learning | To protect your job security in the workplace of the future, you will want to demonstrate to your employer that you are committed to lifelong learning. With the rapid acceleration of technological change, some employers today are actively seeking employees with a lifelong learning mind-set. Lifelong learning requires continuous self-improvement and education—the motivation to be a continual student. It often occurs outside a traditional educational system and includes both informal channels and formal ones such as corporate training programs. Employee development is a core part of many human resources departments within organizations. Mandatory training or education may be required for your position, or voluntary opportunities may be offered to employees. Taking the initiative to learn and adopt new workplace technologies can be both professionally and personally fulfilling. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computer Hardware and Networks | null | m00029 | What Is a Computer? | Although today’s computers look and behave differently from early efforts, they include the same core features. A computer is simply a programmable machine that can execute predefined lists of instructions and respond to new instructions. A very large computers called a mainframe is capable of great processing speed and data storage. Mainframe computers today typically function as servers. Servers are powerful computers that act as a central hub of the technology needs for the organization. Servers support data storage, sharing of computer programs, and hosting websites. Another name for a computer program (language) or set of programs with the end goal of converting data into processes and actions is software. Software, such as Microsoft Word, allows the user to interface with the computer. Accessories such as a keyboard, mouse, printer, and monitor are called hardware. These input and output devices allow us to communicate with the computer and to extract information from it. |
Workplace Software and Skills | Technology in Everyday Life and Business | Computer Hardware and Networks | null | m00029 | Information Processing, Storage, and Memory | Businesses take great care in procuring computers that can handle the work that needs to get done. Before selecting computers, they’ll investigate some basic functions that have to do with how fast the devices process information and how well they store data. The information processing cycle is the sequence of events involved in processing information—input, processing, storage, and output: |
Workplace Software and Skills | Technology in Everyday Life and Business | Computer Hardware and Networks | null | m00029 | Networks | Talk about networks is common in the workplace. You will hear that the network “has gone down” or “is running slow.” What does this mean? What is a network, anyway? A network is a connection of two or more computer systems, as well as devices, by either a cable or a wireless connection. Networks may be simple or complex, self-contained within a small area like your home or dispersed over a large geographic area. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | The Internet: From Inception to Today | The internet as we know it today originated in the 1960s with the idea of using a traditional telephone switching circuit to wirelessly connect computers in a network. The telephone system would allow these computers to communicate with one another, exchange data, and run shared programs. Researchers and engineers from both the public and the private sector came together to form the Advanced Research Projects Agency (ARPA) to investigate ways the U.S. military could improve communications, with the goal of protecting the country from unexpected enemy attacks. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | Communication, Collaboration, and Social Media | Through the internet and the software programs available today, we can stay connected to colleagues and family across great distances. Email, the Google Workspace of programs, Microsoft 365, and social media sites have all had a significant impact on business and personal productivity. Email first became a reality with the ARPANET. Today, we have many options when it comes to our email service. Gmail from Google and Outlook by Microsoft led the email market. These programs are directly integrated into their other products to aid in communication and collaboration between users. The enhanced capabilities of email programs today allow easy sharing of photos, documents, video, and large files. Just the ability to connect to colleagues who are outside of your general geographic area on a regular basis greatly improves productivity and connectivity. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | Libraries and Media | The internet has changed the way that libraries operate and store/share information. Many libraries still house extensive collections of books, reference materials, magazines, and the like. In fact, you may be surprised to learn that reading print books still outpaces reading electronic books. Some college students have reaped the benefits of e-books by purchasing their textbooks in (often cheaper) electronic formats. Unlike a traditional print copy of the same material, these textbooks are interactive, enabling the publisher to include updated information and links to relevant extra materials that cannot be included in the print edition. With the availability of the internet and today’s technology, students can also rent electronic textbooks, which can save a good deal of money over time. Currently, electronic textbooks hold about 30 percent of the total market. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | Web Applications | A web application is a software program that is not installed directly onto the user’s computer. Instead, the program and data associated with it are stored on the internet, and the application is accessed through a browser or app rather than through an installed program on the computer. In the past, users had to purchase a license key to install programs directly onto their computer. This takes up memory and storage space on the computer and presents limitations on updates to the program. The user would generally have to purchase the program on a regular basis to get the most updated version or purchase an upgrade. Web-based applications give users access to the most up-to-date version of the software while sometimes freeing up essential storage on the networks and allowing seamless collaboration between users in real time. Companies pay monthly or annual subscription fees for these programs, often based on the number of user licenses they want to purchase. Throughout this text, you will become familiar with the Google Workspace of products and Microsoft 365, so that you can develop basic computing skills for the work world. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | E-commerce | Electronic commerce, or e-commerce, refers to conducting business transactions online—buying and selling goods or services in an online environment rather than in a traditional brick-and-mortar storefront. The first e-commerce transaction was in 1994, but it is helpful to think of e-commerce as a modern-day version of the catalog sales (Sears, JCPenney, Montgomery Ward) of times past, except that the ordering is done over a computer rather than over a telephone or by filling out a form and mailing it through the post office. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | The Cloud and Cloud Computing | Technological advances have made working remotely, or telecommuting, a possibility for many employees. In fact, one recent survey estimated that nearly 90 percent of U.S. employees would like to work remotely. Today, there are almost five million workers in the United States (nearly 40 percent of the U.S. workforce) who telecommute. Since 2015, the number of businesses that have allowed telecommuting has increased over 40 percent. Even for those who do not telecommute full time, access to the internet and such technologies as cloud computing in the workplace enable many employees to work from home at least once per month, with nearly 50 percent doing so once a week. |
Workplace Software and Skills | Technology in Everyday Life and Business | The Internet, Cloud Computing, and the Internet of Things | null | m00030 | Internet of Things (IoT): Integration and Collaboration | The Internet of Things (IoT) refers to the extension of internet connectivity beyond computers, to enable the transfer of information between machines and other objects, people, and animals by connecting them to the internet in some way. With the IoT, the physical connects to the virtual. Today, many consumers seek out products that connect to the internet, and some simple adjustments enable many nontechnical, inanimate objects, from light bulbs to dishwashers, to be part of the IoT. |
Workplace Software and Skills | Technology in Everyday Life and Business | Safety, Security, Privacy, and the Ethical Use of Technology | null | m00031 | The Importance of Computer Safety and Security | The protection of computer systems and information that prevents unauthorized use is referred to as computer security. Computer ethics are guidelines for the morally acceptable use of computers in society. Any criminal offense that involves a computer and a network is referred to as cybercrime. One of the most common types of cybercrimes is identity theft, which occurs when an unauthorized user steals an individual’s personal information, such as a Social Security number or credit card information for economic gain. An increase in the number of hackers—individuals who gain unauthorized access to computer systems in an attempt to steal someone’s information—has prompted the development of software programs designed to protect consumers’ identities, such as LifeLock. |
Workplace Software and Skills | Technology in Everyday Life and Business | Safety, Security, Privacy, and the Ethical Use of Technology | null | m00031 | Ensuring Privacy | Privacy involves practices related to the collection and use of data about an individual. Many companies will have privacy policies when you sign up as a customer or purveyor of their content. It is important to read these policies to ensure you are not inadvertently providing permission to use your data and information in a way that you do not actually approve of. In addition, many companies will disclose they sell your information to other companies seeking similar customers. It is important to decline these permissions to avoid circulation of your contact information. |
Workplace Software and Skills | Essentials of Software Applications for Business | Chapter Scenario | null | m00049 | ||
Workplace Software and Skills | Essentials of Software Applications for Business | Software Basics | null | m00050 | What Is Software? | When using a computer, we often hear the terms *programs*, *software*, and *applications*. Sometimes these terms are used interchangeably. However, there are some distinctions. Programs are the instructions that tell the computer how to operate and run specific tasks. Whereas software consists of the step-by-step instructions that tell a computer how to operate with its hardware. Software is essentially a collection of interlinked programs. More specifically, the instructions enable the program to perform specific actions such as printing, saving, or formatting text. These step-by-step instructions are written in computer language or code. Different types of programs include the Microsoft Office suite, educational software, and antivirus software. |
Workplace Software and Skills | Essentials of Software Applications for Business | Software Basics | null | m00050 | Common Applications in Business | Task-oriented applications include word processing, spreadsheet, presentation, and database management programs. [link] shows the icons for the popular applications in Google Workspace. |
Workplace Software and Skills | Essentials of Software Applications for Business | Software Basics | null | m00050 | Installing and Maintaining Software | Installing software is an automated process for the most part. Although there are some differences based on both the software and the operating systems (Windows or macOS), software installation follows a basic process. Acquisition of the software often begins with visiting the software website and purchasing the software download. Not all software requires a purchase. Some programs are freely available. Also, not all programs are directly downloaded onto your computer. With today’s cloud-based technologies, some software exists in the cloud and instead you are downloading an app on your device to get access to the software. |
Workplace Software and Skills | Essentials of Software Applications for Business | Files and Folders | null | m00051 | Using and Organizing Folders and Files | A file is a collection of data, such as a document or a program. Files are stored within a folder, which can contain subfolders as well as individual files. Files contain information, unlike folders, which are used to organize the files. For example, you might organize the photos on your phone into folders labeled by year or by type of photo (family, friends, events). In addition to those folders of photos, your phone contains other folders, each named based on its contents. |
Workplace Software and Skills | Essentials of Software Applications for Business | Files and Folders | null | m00051 | File Types | Information in computers is stored in a system of files. Each file will have a unique file name followed by an extension, using the file name.extension format. The file format depends on the usage of the file, the program in which the file was created, and/or the size of the file. The computer will store the data in a particular file format, which is the way the data is encoded, depending on the type of data and the application the computer will use to read it. There are many different file formats. You may be familiar with some of them, such as .doc or .txt. The .txt file format is a general format for a text file that can be recognized by almost any word processing application. The text contained in a .txt file does not contain any formatting such as underlines, special spacing, and other related items. |
Workplace Software and Skills | Essentials of Software Applications for Business | Files and Folders | null | m00051 | Best Practices in Using and Organizing Folders and Files | Remember that Word allows users to save documents in different file formats and in multiple versions within a single format, designated by changing the file name—for example, from “version1” to “version2.” Word also lets you choose between different file formats depending on how you want to use the file. You may also want to publish your document on the web, using a file format that allows it to be read correctly by web browsers. |
Workplace Software and Skills | Essentials of Software Applications for Business | Files and Folders | null | m00051 | Google Drive, SharePoint, and OneDrive | Both Microsoft and Google have applications to help you manage, organize, and share your computer files. Drive is the online, cloud-based file storage system in Google. Drive is free and allows you to store, organize, manage, and create files online through the Google platform. Drive also has the capabilities to sync with multiple devices and has convenient sharing tools to share files and images with others. You will get your Drive when you create a Google account. There are limits to the storage capacity on Drive, but you can pay for more storage if needed. |
Workplace Software and Skills | Essentials of Software Applications for Business | Communication and Calendar Applications | null | m00052 | Communication in the Digitized Office | Effective communication is essential for enhancing organizational performance. Communication is needed from upper management to effectively convey the strategic goals of the organization. Communication among colleagues is needed to ensure that work tasks are being completed in a timely manner. And, finally, external communication of an organization to key stakeholders such as customers or vendors is necessary to increase the customer base or garner additional funding if needed. External communication is essential when marketing your company. WorldCorp can use external communication via a variety of ways (such as a website and emails to potential customers) to raise awareness about a new product line they are offering. With technology today, business can be conducted without the individuals being in the same physical space. It is likely that you will encounter a digitized office environment in your career. |
Workplace Software and Skills | Essentials of Software Applications for Business | Communication and Calendar Applications | null | m00052 | Communication Applications | WorldCorp uses email, instant messaging, and video applications because it has several employees who work remotely. Technologies of this kind are called communication applications, or software that facilitates communication between individuals or groups. |
Workplace Software and Skills | Essentials of Software Applications for Business | Communication and Calendar Applications | null | m00052 | Calendar Applications | There are several applications that can help you keep organized. One such category of applications is calendars. Suites such as Microsoft and Google include calendar applications. One key feature of calendar applications is the ability to have both your personal and business schedules in one place that can be accessed from virtually anywhere. You can integrate the apps with your phone so that you no longer have to carry a separate day planner or schedule book with you. With the sophistication of the calendar apps today, you can enter appointment information into one place and it can be updated across many different programs and even shared to other people. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Overview of Microsoft 365 | Microsoft launched Microsoft Office in 1990. This suite of applications included three main programs: Word, Excel, and PowerPoint. These programs are bundled as a package to give the user the full range of productivity tools to meet a wide variety of needs. Office applications offer the flexibility to appeal to various preferences with the many ways to perform tasks within the software. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Overview: Ribbons, Tabs, and Commands Menu | Since its initial release, Microsoft’s suite of office products has been a driver of change, introducing new features in each subsequent version. Since the 2007 version, the apps have used the ribbon—an interactive bar of commands at the top of the application—as their user interface. With the ribbon, all the functions are clearly organized and user-friendly. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | File Tab | If you open a Microsoft product without opening any specific file, you will see the welcome screen, which provides a Backstage view. The Backstage view is located in an application for managing most tasks related to the documents. In Backstage view, you can open, close, rename, print, and control the settings for the application. There will be many commonalities within the Office programs for the tabs. When you have opened a file in an application such as Word or Excel, the Backstage view gives you information about that file you are working with. As you can see in [link], the file properties are shown on the right pane of the Backstage view, which displays critical metrics about your document, such as its size, number of pages, number of words, file name, last saved time, and when it was printed. Backstage view also includes important commands such as file protection, inspecting the document, and managing the document, which will be discussed later in this chapter. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Home Tab | The Home tab is where you begin to create your document, spreadsheet, or presentation. The ribbon for the Home tab in Word is shown in [link]. You can view the ribbon as command central for the application: It is a collection of commands and command groups that govern the basics of the program you are working with. Each group of commands is separated by a thin vertical line (see arrow in [link]). |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Insert Tab | The Insert tab allows you to insert a variety of items into your file, including visual images such as pictures or diagrams, tables, links, and equations or special symbols. The Insert tab will differ a bit by program. [link] shows what the Insert tab looks like for Word, Excel, and PowerPoint. For example, in Word and PowerPoint, you have options to insert SmartArt. Excel has many options to insert charts and graphs. More details about the specific insert options will appear in the chapters to follow on each of the programs. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Design Tab | The Design tab is found on the ribbon in Word and in PowerPoint. See [link]. The tab includes options to customize the look of the document or presentation. There are preset themes that you can use to enhance the document or slide, or you can create your own theme. The options on the Design tab are covered in more depth in Creating and Working in Documents and Preparing Presentations. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Layout and Page Layout Tabs | The Layout tab (Word) and Page Layout (Excel) tabs control items such as spacing and margins in your file. You can use the options on the tabs to insert page breaks, change the orientation, and define the print area. In Page Layout in Excel, you can also apply a theme to your spreadsheet to enhance the visual appeal. This is similar to what you would find on the Design tab for Word and PowerPoint. [link] shows the tabs for Word and Excel. The chapters on Word and Excel will cover these tabs in depth. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Review Tab | The Review tab is found in three Office programs (Access does not have a Review tab). In Word, the Review tab is useful to check spelling, track changes within a document, and compare previous versions of documents to each other. The Review tab in Excel also contains a spell-check feature, but also allows you to add comments and to protect the worksheet from editing by others. Finally, the Review tab options in PowerPoint are very similar to those in Excel. The Review tab is a great place to reference to make sure your file is ready to share with others and to collaborate by adding comments. [link] shows the Review tabs for Excel, Word, and PowerPoint. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | View Tab | The View tab is also seen in Office applications, except Access. It can customize what you see on the screen. You can change the options to show you what the file will look like when printed by choosing the Print Layout view. You can use the options to zoom in to make the screen larger. Finally, there are options to view files open in the same program side by side or to switch between the open windows when working with multiple files at a time. Notice the slight differences in options between the three applications in [link]. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Help Tab | The Help tab looks the same in all the Office applications. The Help tab gives you options to seek help on an issue with the application you are working with. Through the tab, you can use the Help search by clicking on the question mark or you can contact support directly. The Show Training is a good place to start if you have not used the program at all before. It gives you a collection of help tutorials to walk you through many of the more common features used in the program. When you select any of the options on the Help tab, a window will open at the right to assist you further (see [link]). |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Microsoft 365 | null | m00053 | Other Tabs | Based on the application you are using, there are different tabs that are included in the ribbon specific to that program. These tabs offer options that relate to the functionality of the program. For example, in Word, you have a Mailings tab that can send a document to a large database of individuals. In PowerPoint, you have the Slide Show tab that contains options for developing your presentation. [link] gives you the default tabs for each program. Remember, using the Customized Ribbon option, you can change which tabs you have displayed in the programs. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Overview of Google Workspace | Google Workspace consists of several applications that are useful in the workplace. You may be most familiar with its communication and scheduling tools (Gmail and Google Calendar, discussed in Communication and Calendar Applications). Google also offers a suite of applications similar to those in Office, including software for word processing (Google Docs), spreadsheets (Google Sheets), and presentations (Google Slides). |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Menu Overview | As you’ve learned, all the applications in the Google Workspace share some general features and functions, which are found in the menus. Although there are slight differences between the apps, they all contain these essential menus: File, Edit, View, Insert, Format, Tools, Add-ons or Extensions, and Help, as [link] shows. These menus are similar to the tabs in Office, but in Google they are called menus. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | File Menu | The File menu is used to open files in Drive, to create new files, and to print materials. In addition, the Make Available Offline option lets you work on files when you do not have internet access. (See [link].) |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Edit Menu | The Edit menu contains the expected choices: Undo, Redo, Cut, Copy, Paste, Delete, Duplicate, Select All, and Find and Replace. Clicking on Find and Replace brings up the window shown in [link]. You type in a word from your file. For each occurrence, you confirm whether you want to replace it with another word. Although most misspelled words will be caught by the spell-check function, if, for example, you have misspelled a title or name throughout the file, using Find and Replace is an efficient way to make sure you catch all the errors. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | View Menu | The View menu controls the way your document or file appears on your screen, allows you to show certain components to others, and lets you set three different modes in Docs: Editing, Suggesting, and Viewing. The default mode is Editing, which allows the user to edit the document directly. The Suggesting mode is similar to Track Changes in Word, as shown in [link]. In this mode, the changes you type into the document become suggestions rather than actual edits. You can then either accept each change by clicking on the check mark or reject it by choosing the X. You can also add comments to the edits, which is especially useful when you are collaborating with others on a document. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Insert Menu | The Insert menu is used to insert a variety of items into a file. The different apps may offer different items that are best suited to the purposes and uses of that app (see [link]). In Docs, the Insert menu includes items such as inserting images, footnotes, headers, and page numbers. Sheets insert options include inserting columns/rows, charts, and formulas. Finally, Slides includes options for inserting tables, drawings, text boxes, and WordArt. Other chapters will cover the Insert menu in more detail. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Format Menu | The Format menu enables you to alter the visual appearance of most elements within your document, spreadsheet, or slide. Most frequently, you will be formatting text, paragraph setting, spacing, and layout in Docs. In Sheets, you will be formatting the information in the cells and adding conditional formatting based on specific rules. For Slides, the Format menu is much like that of Docs. To see the differences between the Format menus, see [link]. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Tools Menu | The Tools menu is where you’ll find the tools you need to help ensure the quality of your document, sheet, or slide. Let’s examine some of the Docs offerings, shown in [link]. “Spelling and grammar” allows you to check for misspelled words, to ensure phrasing and sentences are grammatically correct, and to create a personal dictionary to which you can add frequently used names or words that are not in a standard dictionary. There are also tools for quickly checking editorial matters, such as counting the number of words in your document or seeing a list of linked objects. Notice how the menu also includes keyboard shortcuts. The Tools menu also offers the option of typing by voice recognition, and it includes accessibility settings such as the ability to use a screen reader to read the text on a page aloud and a magnifier to see content at a very large scale. The Tools menu among the three Google apps is very similar. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Add-ons or Extensions Menu | The Add-ons menu is where you will find accessory programs that can be used for additional features compatible with Google. For example, in Docs, if you need to work on a document with lots of mathematical formulas and equations, you can install an add-on like MathType, which has offerings that go beyond Docs’s equation feature. Or you might install Box, a cloud-based, file sharing, and storage app, to share files with colleagues or clients. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Help Menu | The Help menu is self-explanatory: It contains the body of available knowledge concerning each Google application, as well as all the fine print of the terms of use for the consumer or business. You can search for content related to your question and you can access training materials in the Help menu (see [link]). Conveniently, Docs also offers the user a dialog box with a list of all the keyboard shortcuts. The Help menu in each of the Google apps is similar to the one shown for Docs. |
Workplace Software and Skills | Essentials of Software Applications for Business | Essentials of Google Workspace | null | m00054 | Other Menus | Some Google products have menus specific to the application. For example, Sheets contains a Data menu to help format and organize data. Slides has both a Slides tab, with a variety of options specific to the presentation page, and an Arrange menu for organizing the various slides within a presentation. You will learn how to use these specific menu features as you practice using the software later in the course. |
Workplace Software and Skills | Essentials of Software Applications for Business | Collaboration | null | m00055 | Collaboration in the Digitized Workplace | Reasons for collaboration are numerous. Collaboration provides innovative solutions to problems through the sharing of ideas and ways to solve the issue at hand. But some results of collaboration can be more concrete. For example, through shared resources, cost savings can be realized. Goals can be attained sometimes at a faster pace with collaboration. Collaboration can contribute to enhanced job satisfaction as well as develop employees’ skills. |
Workplace Software and Skills | Essentials of Software Applications for Business | Collaboration | null | m00055 | Collaborative Meetings | Meetings are necessary in nearly all types of organizations. Business meetings may be more discussion-based or more centered on making specific decisions. Meetings are used to make decisions, exchange information, announce changes, convey organizational goals, solve a specific problem, meet with stakeholders outside the organization, or celebrate successes. Historically, meetings have occurred face-to-face, either in a traditional conference room setup or in an individual’s office. But today’s technology enables us to conduct meetings virtually, and this is where collaborative software programs come in handy. |
Workplace Software and Skills | Essentials of Software Applications for Business | Collaboration | null | m00055 | Collaborative Work | One of the biggest differences between Word and Docs is Google’s capacity for sharing. Workspace was first in the market for use in offices based on sharing and collaboration. Its biggest advantage is that it allows many people to work on the same document at the same time, with all participants having the document open at once and seamlessly writing and editing different parts of it. Microsoft 365 incorporates some of these capabilities now, but Google has secured a strong market share since its introduction in 2006. Because both Microsoft 365 and Workspace are widely used, it’s necessary to learn to use and collaborate in both systems, especially in the file sharing and editing functions. |
Workplace Software and Skills | Essentials of Software Applications for Business | Collaboration | null | m00055 | Sharing a Document | In Google, you can choose to send your file to individuals by simply typing in their emails, as shown in [link]a. There are various restrictions and modifications you can add to your sharing invite. By clicking the drop-down menu next to the person’s name, you can choose to make this person a Viewer, Commenter, or Editor. This is the most basic level of adjusting the sharing settings by person. You can also select the gear icon at the upper right of the sharing window and uncheck the options you don’t want, as shown in [link]b. The first choice allows for collaborators to edit and share the Google file; keep it checked if you want them to be able to edit, or unchecked if you don’t want the recipients to edit. If you want recipients to just read, uncheck the first option and keep the second option. But if you don’t want readers to be able to edit, print, download, or copy the file, you should uncheck both options. |
Workplace Software and Skills | Essentials of Software Applications for Business | Collaboration | null | m00055 | Accessing a Saved Document with Drive | Your options for sharing and viewing files will depend on how you save files in Drive. Drive is the main location from which you will create and save your Docs. However, Drive can also act as simple data storage, where you can keep your Word documents, pictures, PDFs, and many other types of files. Word documents are compatible with Docs to some extent; you can even open a Word document directly from Drive and edit it in your browser. However, you may notice some differences between your original Word file and the way it opens in Docs. For example, some formatting may not seamlessly transfer to the Docs version of your file. Be aware that you may need to make adjustments to clean up any incompatibilities. (Some other file types, like PDFs, may need a separate application to edit.) |
Workplace Software and Skills | Creating and Working in Documents | Chapter Scenario | null | m00032 | ||
Workplace Software and Skills | Creating and Working in Documents | Navigating Microsoft Word | null | m00033 | Tabs | Word comes with a set of default tabs (or menus), which are the interface for most of the functions and features you will use. Those tabs are File, Home, Insert, Draw, Design, Layout, References, Mailings, Review, View, and Help. |
Workplace Software and Skills | Creating and Working in Documents | Navigating Microsoft Word | null | m00033 | Navigation Pane | The Navigation pane serves various purposes. The Navigation pane is accessed directly by checking the box on the View tab in the Show command group. You can also get the Navigation pane by selecting Find from the Home tab. With either of these options, a pane will open on the left side of the screen. There are three tabs in the Navigation pane: Headings, Pages, and Results. The first tab, Headings, is the first thing you will see when you open the Navigation pane. This tab shows the outline of your document, but only if you have placed headings for each section and subsection (which you will learn more about in the section on Formatting Document Content in Microsoft Word). The Pages tab shows a thumbnail representation of the pages of the document. The Results tab is used for searching for a particular word, phrase, or number throughout the document, as [link] shows. You can always activate the Find function with the Ctrl+F keyboard shortcut. |
Workplace Software and Skills | Creating and Working in Documents | Formatting Document Layout in Microsoft Word | null | m00034 | Page Setup | The Layout tab contains commands and tools for adjusting the overall page setup of your document, located within the Page Setup command group. Page setup typically includes adjusting the paper size, margins, and orientation, as well as adding features like section breaks and columns. There are accepted standards for document formatting, but these can vary by target audience and by industry. For business reports, such as your market trends report, a 12-point font for body text (Calibri, Times New Roman, and Cambria are some popular fonts), and one-inch margins on all sides (top, bottom, left, right) are typically standard. Most reports also have sections and section headings to help break up and organize the content. The line spacing in the reports can vary, but the most common spacing will be either single-spacing, 1.5-spacing, or double-spacing. |
Workplace Software and Skills | Creating and Working in Documents | Formatting Document Layout in Microsoft Word | null | m00034 | Working with Section Breaks | Sections in Word are especially useful for long documents. A section allows the user to partition part of the document, such as front matter, body text, and back matter, and apply different styles and formatting to each section, while still maintaining all the text in one document. Sections are also important when creating a table of contents and assigning page numbers in a large report. These concepts will be covered in more detail in the chapter on Document Preparation. |
Workplace Software and Skills | Creating and Working in Documents | Formatting Document Content in Microsoft Word | null | m00035 | Formatting Font | There are many ways to change your text formatting in Microsoft Word. The most basic ways of adjusting your text are through the font, font size, and font style (bold, italic, or underlined). |
Workplace Software and Skills | Creating and Working in Documents | Formatting Document Content in Microsoft Word | null | m00035 | Formatting Paragraphs | Paragraph formatting entails customizing the way the text appears on the page and how it flows from one paragraph to the next. Specifically, this includes line spacing, tab indentations, and alignment justification of text. |
Workplace Software and Skills | Creating and Working in Documents | Formatting Document Content in Microsoft Word | null | m00035 | Headings | A heading helps readers understand the organization of a document by breaking it into meaningful chunks. Different heading levels can be used to create a hierarchy of content that also helps users best understand the material. In Word, headings can be set using styles that give them additional functionality, such as quickly displaying an outline of your document and providing the ability to link to or between sections. You can also generate a table of contents using headings. |
Workplace Software and Skills | Creating and Working in Documents | Formatting Document Content in Microsoft Word | null | m00035 | Adjusting Graphic and Text Layouts | If you are using graphics in your document, you will need to determine how the graphics and text should interact in the layout. When you insert a figure into a text document, the figure can be positioned in several ways in relation to the text using the text wrapping menu, as [link] shows. Text wrapping refers to how the text is placed around an image or figure you place in the document. Text wrapping is accessed through the Layout tab in the Arrange command group. Your wrapping style may depend on the size of the graphic, as well as its purpose. If it is an important figure being discussed in the text and/or if it has a caption, you may want to clearly separate it from the text with the “Top and bottom” option, allowing the text to flow above and below the image, but not to either side of it. If the image functions more as a design element, such as a logo or photo to add interest, you might have the text wrap around it. |
Workplace Software and Skills | Creating and Working in Documents | Collaborative Editing and Reviewing in Microsoft Word | null | m00036 | Review Tab | The Review tab is vital for teamwork between collaborators of documents. Many documents are created in collaboration across functional departments, and each contributor to the document needs to record their changes and suggestions so others can review them. The Review tab also has several proofreading tools you might need for editing a document, such as a thesaurus. |
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